PRS-600 Sony Reader software on OSX

teeceegee · 01-26-2010, 11:22 AM

Hello,

I've had my Sony PRS-600 for about 3 months now and have generally been very happy with it. However, recently I have had a problem with the Sony Reader software on my MacBook Pro (with Snow Leopard). It starts up and appears in the dock as if it's running but never appears on the screen. I can still use my eReader by downloading titles through Adobe Digital Editions and transferring onto the device using Calibre but the Sony software is completely useless.

I've contacted Sony but they were no help. After getting me to reinstall the software (which did not fix things) they declared that it must be a problem with the computer and suggested that I get in touch with the manufacturer (despite every other piece of software I own working fine).

Has anyone seen this before and have any suggestions?

Cheers
Tony

SCION · 01-26-2010, 11:34 AM

Have you tried deleting the launch agents for the Reader Library and reinstalling the software? See attached picture.

Kolenka · 01-26-2010, 03:13 PM

Yeah, it's a Sony bug... since they use a ton of custom UI code, any bug can do really weird things, like move the window off-screen. It's my biggest gripe of the Sony app. They refused to use the standard controls, and then wonder why they have more buggy software.

teeceegee · 01-27-2010, 04:00 AM

Quote:

Originally Posted by SCION

Have you tried deleting the launch agents for the Reader Library and reinstalling the software? See attached picture.

Thanks for the suggestion. I have tried this now and it made no difference.

Cheers
Tony

rvdparis · 01-27-2010, 07:28 AM

Make sure you're not running in 64-bit mode (macs nowadays run 32-bit mode by default, which Sony likes, but that will change in the future).

Then check this: https://www.mobileread.com/forums/showthread.php?t=63234

SCION · 01-27-2010, 09:45 AM

Quote:

Originally Posted by teeceegee

Thanks for the suggestion. I have tried this now and it made no difference.

Cheers
Tony

Darn!

teeceegee · 01-27-2010, 01:45 PM

Quote:

Originally Posted by rvdparis

Make sure you're not running in 64-bit mode (macs nowadays run 32-bit mode by default, which Sony likes, but that will change in the future).

Then check this: https://www.mobileread.com/forums/showthread.php?t=63234

Thanks for the advice. I am on Snow Leopard but I believe I am running the 32 bit kernel. Given that the software used to work and just stopped I doubt that this is problem.

I did try removing everything I could find that was potentially reader related but I must have missed something given that the fault must be somewhere.

Cheers
Tony

teeceegee · 02-01-2010, 06:42 AM

Thanks to everyone for your help.

I've had a chance to read through the posts that people kindly linked to and I found that this one was related to the problems I was having (specifically the information in post #13)

https://www.mobileread.com/forums/showthread.php?t=58268

My thanks once again.

Tony

SCION · 02-01-2010, 09:33 AM

Quote:

Originally Posted by teeceegee

Thanks to everyone for your help.

I've had a chance to read through the posts that people kindly linked to and I found that this one was related to the problems I was having (specifically the information in post #13)

https://www.mobileread.com/forums/showthread.php?t=58268

My thanks once again.

Tony

Thanks for the update. Glad it's resolved.

01-26-2010, 11:34 AM	#2
SCION Séduisant Posts: 4,706 Karma: 2107018 Join Date: Jan 2010 Location: Texas, USA Device: Boox Note Air2+; Kobo Libra2; Kindle Scribe, Oasis3; iPad Mini6	Have you tried deleting the launch agents for the Reader Library and reinstalling the software? See attached picture. Attached Thumbnails

02-01-2010, 06:42 AM	#8
teeceegee Junior Member Posts: 5 Karma: 10 Join Date: Jan 2010 Location: Newcastle upon Tyne, United Kingdom Device: Sony PRS-600	Problem resolved Thanks to everyone for your help. I've had a chance to read through the posts that people kindly linked to and I found that this one was related to the problems I was having (specifically the information in post #13) https://www.mobileread.com/forums/showthread.php?t=58268 My thanks once again. Tony

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01-26-2010, 11:22 AM	#1
teeceegee Junior Member Posts: 5 Karma: 10 Join Date: Jan 2010 Location: Newcastle upon Tyne, United Kingdom Device: Sony PRS-600	Sony Reader software on OSX Hello, I've had my Sony PRS-600 for about 3 months now and have generally been very happy with it. However, recently I have had a problem with the Sony Reader software on my MacBook Pro (with Snow Leopard). It starts up and appears in the dock as if it's running but never appears on the screen. I can still use my eReader by downloading titles through Adobe Digital Editions and transferring onto the device using Calibre but the Sony software is completely useless. I've contacted Sony but they were no help. After getting me to reinstall the software (which did not fix things) they declared that it must be a problem with the computer and suggested that I get in touch with the manufacturer (despite every other piece of software I own working fine). Has anyone seen this before and have any suggestions? Cheers Tony

01-26-2010, 03:13 PM	#3
Kolenka <Insert Wit Here> Posts: 1,017 Karma: 1275899 Join Date: Jan 2008 Location: Puget Sound Device: Kindle Oasis, Kobo Forma	Yeah, it's a Sony bug... since they use a ton of custom UI code, any bug can do really weird things, like move the window off-screen. It's my biggest gripe of the Sony app. They refused to use the standard controls, and then wonder why they have more buggy software.

01-27-2010, 07:28 AM	#5
rvdparis Connoisseur Posts: 53 Karma: 140 Join Date: Apr 2009 Device: Kindle Touch + iPad 1 + iPhone 4	Make sure you're not running in 64-bit mode (macs nowadays run 32-bit mode by default, which Sony likes, but that will change in the future). Then check this: https://www.mobileread.com/forums/showthread.php?t=63234