Finally! Cybook Firmware upgrade available for download! - Page 20

EowynCarter · 01-09-2010, 06:01 AM

Quote:

I mark this as a bug because I can expect that the existing working txt reading capabilities of the Cybook should not break in the FW 2.0 update

Might be. I guess most peaple read ePub, so.
You should mail bookeen...

Olympus · 01-09-2010, 06:33 AM

Quote:

Originally Posted by EowynCarter

Might be. I guess most peaple read ePub, so.
You should mail bookeen...

I just mailed Bookeen regarding this bug. It doesn't keep me from reading on my CyBook - I reinstalled FW 1.5

EowynCarter · 01-09-2010, 06:35 AM

Quote:

Originally Posted by Olympus

I just mailed Bookeen regarding this bug. It doesn't keep me from reading on my CyBook - I reinstalled FW 1.5

1.5 is not affected by the problem you have when reader txt files ?

Olympus · 01-09-2010, 08:02 AM

Quote:

Originally Posted by EowynCarter

1.5 is not affected by the problem you have when reader txt files ?

I could read my large txt-file without any problems before the December 24th, 2009 update. Now rebooting happens only using the CyBook with FW 2.0 - using the same txt-file that works fine with FW 1.5
Even a fresh plain generated 1.500 kByte Lorum Ipsum txt file makes the Cybook FW 2.0 reboot so I don't think it's a weird character in the file.

I sent in this bug to Bookeen - now it's my turn to experience (the many times discussed) customer services response time.
As stated before I prefer FW 2.0 as it gives me pagenumbers - but I can continue reading the mobi books with Fw 1.5 and have a good reason to get a new eReader with flexible, (3D-)color screen for just $100

JSWolf · 01-09-2010, 08:04 AM

Quote:

Originally Posted by EowynCarter

Might be. I guess most peaple read ePub, so.
You should mail bookeen...

And the fix for this bug won't be out until next Monday.

EowynCarter · 01-09-2010, 09:26 AM

Jon, please, whatever your problem with bookeen is, let it be !

I would have though txt reading to be the same on 1.5 and 2.0. Guess not.

bwaldron · 01-09-2010, 11:22 AM

Quote:

Originally Posted by EowynCarter

Jon, please, whatever your problem with bookeen is, let it be !

Yeah, I'd have to agree.

Godzil · 01-09-2010, 01:46 PM

Olympus: I know that the render engine change between the 1.5 and 2.0 for TXT and HTML files, that may be the reason for this

T_Frain_K · 01-09-2010, 02:15 PM

Did you try and change the charset via notepad++?

Jellby · 01-09-2010, 04:01 PM

Quote:

Originally Posted by Olympus

I tested with HarryT's Pride and Predudice ePub and this works fine. Other "official" ePub's work fine as well - however the flat txt file still crashes (I checked for weird characters).
I mark this as a bug because I can expect that the existing working txt reading capabilities of the Cybook should not break in the FW 2.0 update

If anything makes a Cybook crash, it is undoubtedly a bug. No matter how large, malformed or whatever a file may be, it should never make the device crash. Give bad or broken output? maybe, but never crash.

Godzil · 01-09-2010, 04:02 PM

I think there could be remaining bug with TXT file in the new render engine... (since it's new)

ramboky · 01-09-2010, 04:40 PM

Quote:

If anything makes a Cybook crash, it is undoubtedly a bug. No matter how large, malformed or whatever a file may be, it should never make the device crash. Give bad or broken output? maybe, but never crash.

Agreed. Try to parse the document, if it encounters errors then try to correct, if that fails then render the content you can and/or show an error of some kind. Basic exception handling.

I know Eowyn doesn't like me saying this but this firmware release is poor quality and given the number and range of bugs there is no way this was tested properly.

On the plus side, I did actually get a response from Bookeen for my bug report on 28-12-2009:

Quote:

Sir,

We understand your reaction on this matter and we do apologise for the inconvenience.

Our technical team is working on the bug you are referring to in order to bring a solution.

Best regards,
Bookeen Support Team

Bookeen wishes you a Happy New Year!

The reply was received on the 5th January which given the time of year is not bad at all. They need to respond publicly though. Let us know they are aware of the issues (listing them so we can be sure they have them all) and provide some indication of what they intend to do and when. Without using the word "soon" or "Monday"...

Hopefully in the coming week we will start to see some feedback.

Olympus · 01-09-2010, 04:50 PM

Quote:

Originally Posted by Godzil

Olympus: I know that the render engine change between the 1.5 and 2.0 for TXT and HTML files, that may be the reason for this

that's the reason I reported it as a bug - the major bug in the Mobi-Reader (absence of pagenumbers) never got solved so hopefully they will fix this other in the ePub reader so I'll have the "perfect" device

ggendel · 01-09-2010, 08:18 PM

I had a "stuck in reboot hell" with one epub book I put on the unit. I had just about thrown in the towel and go back to 1.5 when I decided to try Calibre and convert from epub to epub. That seems to have fixed the issue with this one file and it made the file 20% smaller to boot.

HarryT · 01-10-2010, 02:31 AM

Quote:

Originally Posted by Jellby

If anything makes a Cybook crash, it is undoubtedly a bug. No matter how large, malformed or whatever a file may be, it should never make the device crash. Give bad or broken output? maybe, but never crash.

Undoubtedly, but it's a lot harder to make devices handle errors "gracefully" than it is to handle correct code, because there are a virtually limitless variety of ways in which things can go wrong.

I don't know if you remember, but a few months ago I had a strange problem in which an ePub file was skipping pages on my Sony, due to what turned out to be incorrectly-nested formatting tags. That particular buggy file caused problems on the Sony, but worked fine on the Opus.

Realistically, all we can do, I think, is to report these issues as we find them, and allow Bookeen to sort them out.

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01-09-2010, 09:26 AM	#291
EowynCarter Wizard Posts: 4,337 Karma: 4000000 Join Date: Oct 2008 Location: Paris Device: Cybooks; Sony PRS-T1	Jon, please, whatever your problem with bookeen is, let it be ! I would have though txt reading to be the same on 1.5 and 2.0. Guess not.

01-09-2010, 01:46 PM	#293
Godzil a pthread?? where? where? Posts: 1,763 Karma: 30462 Join Date: Mar 2009 Location: Somewhere in EU Device: Newton MessagePad 2100, and only this	Olympus: I know that the render engine change between the 1.5 and 2.0 for TXT and HTML files, that may be the reason for this

01-09-2010, 02:15 PM	#294
T_Frain_K Booyah! Posts: 673 Karma: 1753 Join Date: Jul 2009 Location: Austria Device: Cybook Gen3 // Samsung Galaxy S	Did you try and change the charset via notepad++?

01-09-2010, 04:02 PM	#296
Godzil a pthread?? where? where? Posts: 1,763 Karma: 30462 Join Date: Mar 2009 Location: Somewhere in EU Device: Newton MessagePad 2100, and only this	I think there could be remaining bug with TXT file in the new render engine... (since it's new)

01-09-2010, 08:18 PM	#299
ggendel Connoisseur Posts: 54 Karma: 54 Join Date: Dec 2007 Device: Cybook 3	I had a "stuck in reboot hell" with one epub book I put on the unit. I had just about thrown in the towel and go back to 1.5 when I decided to try Calibre and convert from epub to epub. That seems to have fixed the issue with this one file and it made the file 20% smaller to boot.