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Old 08-14-2009, 04:08 PM   #451
ErwinOtten
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So, here I am, back again after a 3 week vacation.... And still no news for Bookeen I see.

Am I disappointed? A little bit......

Am I suprised? NOT In the least
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Old 08-15-2009, 05:24 AM   #452
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Originally Posted by ErwinOtten View Post
So, here I am, back again after a 3 week vacation.... And still no news for Bookeen I see.

Am I disappointed? A little bit......

Am I suprised? NOT In the least

Isn't no news, good news ?
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Old 10-22-2009, 09:01 AM   #453
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I dropped a question onto the official bookeen site a few days ago (it had to be moderated!), asking when the firmware upgrade was scheduled..........



they didn't publish it ....
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Old 10-22-2009, 09:09 AM   #454
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I think they have a lot of question about this, and publishing them all is not mandatory
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Old 10-22-2009, 09:37 AM   #455
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I dropped a question onto the official bookeen site a few days ago (it had to be moderated!), asking when the firmware upgrade was scheduled..........



they didn't publish it ....
Some of my comments have been censo... I mean, moderated as well.
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Old 10-22-2009, 09:59 AM   #456
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Some of my comments have been censo... I mean, moderated as well.
mine, I'll have you know, was plain and simple ....

"When?" ......


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Old 10-22-2009, 01:41 PM   #457
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I think they have a lot of question about this, and publishing them all is not mandatory
Then it is enough to publish one of the question and answer it...
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Old 10-22-2009, 04:08 PM   #458
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"When?"
My, did you have to make it THAT complicated? No wonder, they won't answer ...
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Old 10-22-2009, 04:11 PM   #459
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I dropped a question onto the official bookeen site a few days ago (it had to be moderated!), asking when the firmware upgrade was scheduled..........



they didn't publish it ....
I've asked questions about if the new firmware will fix the Opus lockups and those weren't posted either. They haven't answered my support email about lockups either.
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Old 10-22-2009, 04:17 PM   #460
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The moderator probably checks on the blog once a month or two. I would be surprised if Bookeen actively rejected comments.
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Old 10-22-2009, 04:21 PM   #461
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The moderator probably checks on the blog once a month or two. I would be surprised if Bookeen actively rejected comments.
They must. I asked about them possibly adding a non-DRM mobi reader to the ePub firmware the beginning of September the same day I asked about ePub bookmarks. One got posted, the other didn't.
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Old 10-23-2009, 02:54 AM   #462
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They must. I asked about them possibly adding a non-DRM mobi reader to the ePub firmware the beginning of September the same day I asked about ePub bookmarks. One got posted, the other didn't.
What do we learn from this? Never just ask a question! Always group your questions into "real question group" and "control group" and post one of each together. Probing into Bookeens sanctum of knowledge requires academic process management...
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Old 10-24-2009, 05:32 AM   #463
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.... and pot-luck.
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Old 10-24-2009, 07:28 AM   #464
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They must. I asked about them possibly adding a non-DRM mobi reader to the ePub firmware the beginning of September the same day I asked about ePub bookmarks. One got posted, the other didn't.
They have a new AI filter system in place, everything with a question mark is rejected...
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Old 12-01-2009, 05:07 AM   #465
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I like the way that Bookeen somewhat optimistically use the occasional post to their official blog to up-sell the shiny, Epub-compatible Opus to any eagerly-awaiting Cybook owner who is fed up with waiting for the upgrade.

I cannot imagine how or why anyone who is able to carry out even the most basic internet search about a product before parting with their money will be persuaded that buying from Bookeen is a good idea.

I accept that the Cybook does what I'd bought it to do - it allows me to read .mobi format e-books. What concerns me is that Bookeen effectively told me a year ago not to invest in any more .mobi books, because my reader would be Epub-compatible by early 2009. The device is now on a shelf gathering dust as I have run out of .mobi material. Bookeen don't even bother to acknowledge polite emails requesting an update on the firmware. Their lack of meaningful communication is inexcusable, and I would advise anybody to steer well clear. Rant over.

Mike
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