Dual firmware announcement - Page 61

pdurrant · 11-27-2009, 09:30 AM

Quote:

Originally Posted by EowynCarter

Your point being ?

They're coming a lot later than I expected.

GeoffC · 11-27-2009, 09:32 AM

your expectation was obviously a tad overly optimistic, by a long way ....

rireed3 · 11-27-2009, 10:17 AM

Quote:

from Snuffi about Infinidum's answer to my post: So, if you really want give it a try and contact EBay.

I've tried that with much worse lies about other objects on EBay. As big as they are, they care as little about this sort of thing as Bookeen cares about firmware flash files for their customers.

I can see that this particular 'not caring' is not important to EBay repeat business and they certainly don't need "word of mouth" advertising, but can the same things be said of small-time Bookeen?

Richard

EowynCarter · 11-27-2009, 10:30 AM

Quote:

Originally Posted by pdurrant

They're coming a lot later than I expected.

Well, i expected margin crop for pdf not on 2.0, but on a later version.

Skyrunner · 11-28-2009, 06:58 AM

Quote:

Originally Posted by EowynCarter

Well, i expected margin crop for pdf not on 2.0, but on a later version.

Do you even expect a later version?

Please lend me some of your optimism.

JSWolf · 11-28-2009, 10:18 AM

Quote:

Originally Posted by Godzil

They should charge people who send their device only for flashing a new firmware

Why? Sony paid for overnight UPS both ways and did free updates of the old PRS-500 to a new firmware that supportes ePub. Why should Bookeen charge for this? Given that Bookeen is a much smaller company, I can understand not paying for shipping, but to have to pay to flash the Gen3 is wrong.

EowynCarter · 11-28-2009, 11:45 AM

Quote:

Originally Posted by Skyrunner

Do you even expect a later version?

Sure do.

JSWolf, that's two different situation, and bookeen did NOT ask for any payment, so no point in speaking about that.

Snuffi · 12-01-2009, 05:56 AM

Quote:

Originally Posted by rireed3

I've tried that with much worse lies about other objects on EBay. As big as they are, they care as little about this sort of thing as Bookeen cares about firmware flash files for their customers.

I can see that this particular 'not caring' is not important to EBay repeat business and they certainly don't need "word of mouth" advertising, but can the same things be said of small-time Bookeen?

Richard

I said that in answer to his/her request that Bookeen should either remove the falsely described auction from EBay or put up the FW for download. Under the assumption that the auction is not really running the not-released-firmware, the request that Bookeen remove an auction from EBay is asking very much from Bookeen. They have no direct influence, all they can do is contact EBay and ask them to remove that auction. And from my experience EBay is very, very lazy in their actions to protect their customers, and I bet that a relatively small company like Bookeen has not much more weight when dealing with a giant like EBay than any one of us here.

So it's not about Bookeen's obligation to care more for their customers than EBay. It's asking something from Bookeen which they cannot fulfill.

Skyrunner · 12-02-2009, 11:04 AM

Quote:

Hello,

Since we received a lot of mail asking us when we will be able to release the next firmware upgrade, we would like to assure you that our team is still working on it. As you may have seen, some of your mails might not have been published. The redundancy of their message would not have add valuable information to this blog, which main goals are:
- for us: to give you update on our developments and news.
- for you: to share your thoughts and to find answer to your requests.

While waiting for the firmware upgrade, we wish you a good reading on your Cybooks.

With best regards,

Bookeen's Team

So now you know what comes after "quarter 1 2009", "on the verge", "soon" and "very soon".

"Still working on it"

GeoffC · 12-02-2009, 12:04 PM

"redundancy of their message"

infinidim · 12-04-2009, 06:31 AM

Quote:

Originally Posted by EowynCarter

Prety cool, these might come sooner than I expected

Do you have some insider knowledge?

I really don't believe Bookeen anymore........

They promise new firmware don't deliver it...they advertise in the USA a version of the Cybook that has the new firmware on it but tell us that it is still needing more testing (using a cut and paste message).....

What can take a profesional

company so long to test something that is so simple in software terms......

That's me done

Infinidim

EowynCarter · 12-04-2009, 07:28 AM

Quote:

Do you have some insider knowledge?

Nope. But when i had a word to someone from bookeen about croping margin, thier answer was "working on it don't don't work that well yet", rather than "in the next release". Which I transslated as "maybe later, in yet another update".

At least, it have the merit of explaining that the hell bookeen is doing. But i'll rather have then realease the bug fixes, and then, work on new stuff...

Quote:

What can take a profesional company so long to test something that is so simple in software terms......

Trust someone working in programing, simple looking stuff is sometime more mess to program than complex looking things.

Godzil · 12-04-2009, 08:29 AM

I'm not sure the "ePub model" that was "advertise" in the US was really released for the US market. I seriously doubt, It's more like BoB leak some informations without having the market

CyGuy · 12-04-2009, 09:00 AM

I sure hope it is not the ePub support that is holding up this firmware update. I don't need ePub support, I just need folder view and Mobi support. Why do they have to release both FW's at the same time?

GeoffC · 12-04-2009, 09:07 AM

Quote:

Originally Posted by CyGuy

I sure hope it is not the ePub support that is holding up this firmware update. I don't need ePub support, I just need folder view and Mobi support. Why do they have to release both FW's at the same time?

that , my friend , is a question entangled in the mist of time .

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11-27-2009, 09:32 AM	#902
GeoffC Chocolate Grasshopper ... Posts: 27,599 Karma: 20821184 Join Date: Mar 2008 Location: Scotland Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	your expectation was obviously a tad overly optimistic, by a long way ....

12-02-2009, 12:04 PM	#910
GeoffC Chocolate Grasshopper ... Posts: 27,599 Karma: 20821184 Join Date: Mar 2008 Location: Scotland Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	"redundancy of their message"

12-04-2009, 08:29 AM	#913
Godzil a pthread?? where? where? Posts: 1,763 Karma: 30462 Join Date: Mar 2009 Location: Somewhere in EU Device: Newton MessagePad 2100, and only this	I'm not sure the "ePub model" that was "advertise" in the US was really released for the US market. I seriously doubt, It's more like BoB leak some informations without having the market

12-04-2009, 09:00 AM	#914
CyGuy Avid Reader Posts: 769 Karma: 7777778 Join Date: Aug 2009 Device: PocketBook 902, Galaxy Tab 2 7.0, ASUS TF700, and Cybook Gen III	I sure hope it is not the ePub support that is holding up this firmware update. I don't need ePub support, I just need folder view and Mobi support. Why do they have to release both FW's at the same time?