Problem launching Calibre in OS X - depends on which USER

Nigel Brooks · 11-10-2009, 12:09 PM

Hi everyone

CALIBRE / OS X
I can't get Calibre to work from my Administrator account. It just says "Calibre is alreading running" and closes. I created a new account and Calibre works perfectly. The only problem is that for day-to-day use I need to stay as Administrator.

I checked if there was a conflict with an automatic log-in item, but no.
I repaired permissions, nothing changed.

Does anyone have a suggestion? Thanks.

kovidgoyal · 11-10-2009, 12:12 PM

You'll get debug output aboutwhy it's not running in Console.app

Nigel Brooks · 11-10-2009, 02:59 PM

Quote:

Originally Posted by kovidgoyal

You'll get debug output aboutwhy it's not running in Console.app

Hello. Thank you so much for the suggestion. Does this information from console.app tell you anything?

10/11/09 4:52:08 pm [0x0-0x4e04e].net.kovidgoyal.calibre[350] Traceback (most recent call last):
10/11/09 4:52:08 pm [0x0-0x4e04e].net.kovidgoyal.calibre[350] File "calibre/__init__.pyo", line 414, in <module>
10/11/09 4:52:08 pm [0x0-0x4e04e].net.kovidgoyal.calibre[350] File "os.pyo", line 157, in makedirs
10/11/09 4:52:08 pm [0x0-0x4e04e].net.kovidgoyal.calibre[350] OSError: [Errno 13] Permission denied: '/Users/nigelbrooks/.fonts'
10/11/09 4:52:09 pm [0x0-0x4e04e].net.kovidgoyal.calibre[350] Traceback (most recent call last):
10/11/09 4:52:09 pm [0x0-0x4e04e].net.kovidgoyal.calibre[350] File "calibre/utils/ipc/__init__.pyo", line 28, in run
10/11/09 4:52:09 pm [0x0-0x4e04e].net.kovidgoyal.calibre[350] File "multiprocessing/connection.pyo", line 134, in Client
10/11/09 4:52:09 pm [0x0-0x4e04e].net.kovidgoyal.calibre[350] File "multiprocessing/connection.pyo", line 252, in SocketClient
10/11/09 4:52:09 pm [0x0-0x4e04e].net.kovidgoyal.calibre[350] File "<string>", line 1, in connect
10/11/09 4:52:09 pm [0x0-0x4e04e].net.kovidgoyal.calibre[350] error: [Errno 2] No such file or directory
10/11/09 4:52:17 pm com.apple.launchd[75] ([0x0-0x4e04e].net.kovidgoyal.calibre[350]) Exited with exit code: 1
10/11/09 4:55:25 pm kernel IOHIDSystem::relativePointerEventGated: Capping VBL time to 20000000 (was 21522594)

Best Regards

Nigel

kovidgoyal · 11-10-2009, 03:25 PM

You have a permissions problems. Try

sudo rm -rf /Users/nigelbrooks/.fonts

Nigel Brooks · 11-10-2009, 06:33 PM

Hi again

Thanks again. I don't know if I applied your command line correctly, but I'll keep trying.

I'd like to tell you that I am writing from Brazil. The Kindle was launched here three weeks ago. I bought mine a week later. It arrived last week and I have already become a dedicated user. It took less than a day to start looking for ways to use it more fully. Amazon have been very very careful to keep things simple for their 3+million users and a program like Calibre must have a fantastic target population of people like me.

Meanwhile, back to my issue. I opened Calibre from a different log-in. I haven't used it yet, but everything seems to be working and this is what I found in the console

Nov 10 19:54:22 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: Traceback (most recent call last):
Nov 10 19:54:22 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: File "calibre/__init__.pyo", line 414, in <module>
Nov 10 19:54:22 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: File "os.pyo", line 157, in makedirs
Nov 10 19:54:22 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: OSError: [Errno 13] Permission denied: '/Users/nigelbrooks/.fonts'
Nov 10 19:54:25 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: Traceback (most recent call last):
Nov 10 19:54:25 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: File "calibre/utils/ipc/__init__.pyo", line 28, in run
Nov 10 19:54:25 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: File "multiprocessing/connection.pyo", line 134, in Client
Nov 10 19:54:25 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: File "multiprocessing/connection.pyo", line 252, in SocketClient
Nov 10 19:54:25 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: File "<string>", line 1, in connect
Nov 10 19:54:25 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: error: [Errno 2] No such file or directory
Nov 10 19:54:35 Nigels-macbook com.apple.launchd[75] ([0x0-0x8c08c].net.kovidgoyal.calibre[1129]): Exited with exit code: 1
Nov 10 19:55:26 Nigels-macbook com.apple.launchd[75] (com.apple.RemoteDesktop.agent[311]): Stray process with PGID equal to this dead job: PID 318 PPID 1 AppleVNCServer
Nov 10 19:55:37 Nigels-macbook [0x0-0x8f08f].net.kovidgoyal.calibre[1140]: link hasn't been detected!

The information
OSError: [Errno 13] Permission denied: '/Users/nigelbrooks/.fonts
is the same ... and then there are some differences a little later.

I hope this helps. Thanks again. I'll understand completely if you take a while to reply or if you don't have time to help.

Best Regards

Nigel

kovidgoyal · 11-10-2009, 06:37 PM

Post the output of running

ls -ld /Users/nigelbrooks /Users/nigelbrooks/.fonts

in Terminal.app

user_none · 11-10-2009, 08:25 PM

Since it's a permission issue I would recommend using OS X's Disk Utility to repair them. Applications, Utilities, Disk Utility, First Aid tab, Repair Disk Permissions.

Nigel Brooks · 11-11-2009, 08:56 AM

Quote:

Originally Posted by user_none

Since it's a permission issue I would recommend using OS X's Disk Utility to repair them. Applications, Utilities, Disk Utility, First Aid tab, Repair Disk Permissions.

Thanks for the suggestion. I tried what you suggested, but no change. I'm still working on the issue. If you have any more ideas, I would be very grateful. Thanks again.

Nigel Brooks · 11-11-2009, 09:07 AM

Hi again

Still not sure if I'm using Terminal correctly, but this is what I got

Before trying to launch Calibre
Nigels-macbook:~ nigelbrooks$ ls -ld /Users/nigelbrooks /Users/nigelbrooks/.fonts
ls: /Users/nigelbrooks/.fonts: No such file or directory
dr-xr-xr-x 25 nigelbrooks staff 850 Sep 3 08:06 /Users/nigelbrooks

After trying to launch Calibre
Nigels-macbook:~ nigelbrooks$ ls -ld /Users/nigelbrooks /Users/nigelbrooks/.fonts
-bash: Nigels-macbook:~: command not found
Nigels-macbook:~ nigelbrooks$ ls: /Users/nigelbrooks/.fonts: No such file or directory
-bash: ls:: command not found
Nigels-macbook:~ nigelbrooks$ dr-xr-xr-x 25 nigelbrooks staff 850 Sep 3 08:06 /Users/nigelbrooks
-bash: dr-xr-xr-x: command not found

Does that help?

kovidgoyal · 11-11-2009, 11:25 AM

the following command should fix it

chmod u+w /Users/nigelbrooks

Nigel Brooks · 11-13-2009, 03:37 AM

Hello again

Thanks for the help and attention. The command fixed the problem instantly. Sorry for the inconvenience!

Best

Nigel

Quote:

Originally Posted by kovidgoyal

the following command should fix it
chmod u+w /Users/nigelbrooks

11-10-2009, 12:09 PM	#1
Nigel Brooks Junior Member Posts: 6 Karma: 10 Join Date: Nov 2009 Device: Kindle 2 international	Problem launching Calibre in OS X - depends on which USER Hi everyone CALIBRE / OS X I can't get Calibre to work from my Administrator account. It just says "Calibre is alreading running" and closes. I created a new account and Calibre works perfectly. The only problem is that for day-to-day use I need to stay as Administrator. I checked if there was a conflict with an automatic log-in item, but no. I repaired permissions, nothing changed. Does anyone have a suggestion? Thanks.

11-10-2009, 06:33 PM	#5
Nigel Brooks Junior Member Posts: 6 Karma: 10 Join Date: Nov 2009 Device: Kindle 2 international	Permissions problem Hi again Thanks again. I don't know if I applied your command line correctly, but I'll keep trying. I'd like to tell you that I am writing from Brazil. The Kindle was launched here three weeks ago. I bought mine a week later. It arrived last week and I have already become a dedicated user. It took less than a day to start looking for ways to use it more fully. Amazon have been very very careful to keep things simple for their 3+million users and a program like Calibre must have a fantastic target population of people like me. Meanwhile, back to my issue. I opened Calibre from a different log-in. I haven't used it yet, but everything seems to be working and this is what I found in the console Nov 10 19:54:22 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: Traceback (most recent call last): Nov 10 19:54:22 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: File "calibre/__init__.pyo", line 414, in <module> Nov 10 19:54:22 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: File "os.pyo", line 157, in makedirs Nov 10 19:54:22 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: OSError: [Errno 13] Permission denied: '/Users/nigelbrooks/.fonts' Nov 10 19:54:25 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: Traceback (most recent call last): Nov 10 19:54:25 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: File "calibre/utils/ipc/__init__.pyo", line 28, in run Nov 10 19:54:25 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: File "multiprocessing/connection.pyo", line 134, in Client Nov 10 19:54:25 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: File "multiprocessing/connection.pyo", line 252, in SocketClient Nov 10 19:54:25 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: File "<string>", line 1, in connect Nov 10 19:54:25 Nigels-macbook [0x0-0x8c08c].net.kovidgoyal.calibre[1129]: error: [Errno 2] No such file or directory Nov 10 19:54:35 Nigels-macbook com.apple.launchd[75] ([0x0-0x8c08c].net.kovidgoyal.calibre[1129]): Exited with exit code: 1 Nov 10 19:55:26 Nigels-macbook com.apple.launchd[75] (com.apple.RemoteDesktop.agent[311]): Stray process with PGID equal to this dead job: PID 318 PPID 1 AppleVNCServer Nov 10 19:55:37 Nigels-macbook [0x0-0x8f08f].net.kovidgoyal.calibre[1140]: link hasn't been detected! The information OSError: [Errno 13] Permission denied: '/Users/nigelbrooks/.fonts is the same ... and then there are some differences a little later. I hope this helps. Thanks again. I'll understand completely if you take a while to reply or if you don't have time to help. Best Regards Nigel

11-11-2009, 09:07 AM	#9
Nigel Brooks Junior Member Posts: 6 Karma: 10 Join Date: Nov 2009 Device: Kindle 2 international	Launching Calibre / Permissions problem? Hi again Still not sure if I'm using Terminal correctly, but this is what I got Before trying to launch Calibre Nigels-macbook:~ nigelbrooks$ ls -ld /Users/nigelbrooks /Users/nigelbrooks/.fonts ls: /Users/nigelbrooks/.fonts: No such file or directory dr-xr-xr-x 25 nigelbrooks staff 850 Sep 3 08:06 /Users/nigelbrooks After trying to launch Calibre Nigels-macbook:~ nigelbrooks$ ls -ld /Users/nigelbrooks /Users/nigelbrooks/.fonts -bash: Nigels-macbook:~: command not found Nigels-macbook:~ nigelbrooks$ ls: /Users/nigelbrooks/.fonts: No such file or directory -bash: ls:: command not found Nigels-macbook:~ nigelbrooks$ dr-xr-xr-x 25 nigelbrooks staff 850 Sep 3 08:06 /Users/nigelbrooks -bash: dr-xr-xr-x: command not found Does that help?

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11-10-2009, 12:12 PM	#2
kovidgoyal creator of calibre Posts: 45,609 Karma: 28549044 Join Date: Oct 2006 Location: Mumbai, India Device: Various	You'll get debug output aboutwhy it's not running in Console.app

11-10-2009, 03:25 PM	#4
kovidgoyal creator of calibre Posts: 45,609 Karma: 28549044 Join Date: Oct 2006 Location: Mumbai, India Device: Various	You have a permissions problems. Try sudo rm -rf /Users/nigelbrooks/.fonts

11-10-2009, 06:37 PM	#6
kovidgoyal creator of calibre Posts: 45,609 Karma: 28549044 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Post the output of running ls -ld /Users/nigelbrooks /Users/nigelbrooks/.fonts in Terminal.app

11-10-2009, 08:25 PM	#7
user_none Sigil & calibre developer Posts: 2,487 Karma: 1063785 Join Date: Jan 2009 Location: Florida, USA Device: Nook STR	Since it's a permission issue I would recommend using OS X's Disk Utility to repair them. Applications, Utilities, Disk Utility, First Aid tab, Repair Disk Permissions.

11-11-2009, 11:25 AM	#10
kovidgoyal creator of calibre Posts: 45,609 Karma: 28549044 Join Date: Oct 2006 Location: Mumbai, India Device: Various	the following command should fix it chmod u+w /Users/nigelbrooks