Help with Sony PRS-505 & an imac

bulldog vii · 10-31-2009, 01:30 PM

Hi all

My first post here & I do hope you can help.

I bought my wife last year a Sony PRS-505 which we couldn't get to work with he Sony Vaio, so it was confined to a draw, where it stayed for a year or so. I use an Mac (Snow Leopard) & wondered if it was compatible yet with macs?

I have downloaded the software & installed that, I have downloaded a few books from Waterstones, but when I got to transfer them across I keep getting an error message telling my that the reader is authorised by another user??

This is probably my wife from when we tried to install it last year. Anyone have any ideas who I either de-authorise her or change my details back to hers

Thanks

rcuadro · 11-01-2009, 06:57 PM

The 505 is compatible with Macs. When you connect it to the computer through USB it comes up as an external drive on your desktop.
Sony has their own program to maintain and syncs book to the reader that is native to the Mac of you can use Calibre ( http://calibre.kovidgoyal.net/download_osx
I prefer Calibre but, like everything, your mileage will vary.

What software are you currently using with the 505? The error message is not familiar to me but maybe the guys over at the Sony section of this forum may have seen it before ( https://www.mobileread.com/forums/forumdisplay.php?f=100 )

You may have to actually call Sony to have them de-authorize the reader for you so you can start over

spec2 · 11-02-2009, 01:56 PM

The latest version of the Sony eLibrary (v3.0) is compatible with SL. I have it on my MacBook Pro and works fine (the software is crappy, but it does work).

Lycoming · 11-02-2009, 02:19 PM

I have exactly the same problem as Bulldog with my 505 and iMac, running SL. I have uninstalled, installed and reauthorised, or tried to. I have conferred with Sony and Waterstones while reading reams of online support pages. However the only thing that works for me is a Vista Dell laptop with my older version (2.5) of ADE. Until something changes, eg they bring out an update for the Mac, which doesn't require me to meddle in the programmes, I'm sticking with that Dell. It's a nuisance, but at least I don't try and launch my 505 or iMac.

Q? Is it feasible that the UK Sony programme to authorise the PC is also different to the US system?

Patricia · 11-02-2009, 02:24 PM

You can de-authorise the device via the Sone Ebookstore website (go to manage devices) but only from the computer you used to authorise the device originally.

If that's no longer available, then you'll have to contact Sony directly, to de-authorise the reader and the old computer.

Lycoming · 11-02-2009, 04:27 PM

Thank you Patricia.

bulldog vii · 11-09-2009, 11:19 AM

Hi all

Thanks for the info, I just bung it back in the draw & let gather dust!!

kenmark · 11-09-2009, 12:00 PM

Quote:

Originally Posted by bulldog vii

Hi all

Thanks for the info, I just bung it back in the draw & let gather dust!!

A hard reset might help. You can find instructions from Sony here.

Lycoming · 11-09-2009, 03:44 PM

Bulldog, I just managed to get my reader (505) working with my iMac again, I have reverted to Leopard, although my wife's reader works with her macbook and Snow Leopard.

Enter Finder and drag both Adobe Digital Editions and Sony eLibrary to the trash.

Reload ADE, when open click on the drop down menu to the right of the word Library. Select 'Authorise computer.' Reload Sony eLibrary.

Close ADe, leave Sony Library open. Connect your reader to the computer, monitor the status box, it should show your book being recognised, the reader will then show in the left hand pane. Download a book to the computer from your online store bookshelf. Activate the link, monitor the 'Status' box, you should see the bar gradually fill as the book file is transferred.

Good luck.

Patricia · 11-09-2009, 07:10 PM

Quote:

Originally Posted by bulldog vii

Hi all

Thanks for the info, I just bung it back in the draw & let gather dust!!

Most people report that a quick email explaining the situation will sort out the authorisation problems fairly quickly.

10-31-2009, 01:30 PM	#1
bulldog vii Junior Member Posts: 2 Karma: 10 Join Date: Nov 2008 Device: PRS-505	Help with Sony PRS-505 & an imac Hi all My first post here & I do hope you can help. I bought my wife last year a Sony PRS-505 which we couldn't get to work with he Sony Vaio, so it was confined to a draw, where it stayed for a year or so. I use an Mac (Snow Leopard) & wondered if it was compatible yet with macs? I have downloaded the software & installed that, I have downloaded a few books from Waterstones, but when I got to transfer them across I keep getting an error message telling my that the reader is authorised by another user?? This is probably my wife from when we tried to install it last year. Anyone have any ideas who I either de-authorise her or change my details back to hers Thanks

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11-01-2009, 06:57 PM	#2
rcuadro Wizard Posts: 1,686 Karma: 874275 Join Date: Nov 2008 Location: Virginia Beach, VA Device: Kindle DX	The 505 is compatible with Macs. When you connect it to the computer through USB it comes up as an external drive on your desktop. Sony has their own program to maintain and syncs book to the reader that is native to the Mac of you can use Calibre ( http://calibre.kovidgoyal.net/download_osx I prefer Calibre but, like everything, your mileage will vary. What software are you currently using with the 505? The error message is not familiar to me but maybe the guys over at the Sony section of this forum may have seen it before ( https://www.mobileread.com/forums/forumdisplay.php?f=100 ) You may have to actually call Sony to have them de-authorize the reader for you so you can start over

11-02-2009, 01:56 PM	#3
spec2 Enthusiast Posts: 43 Karma: 330 Join Date: Apr 2008 Device: PRS-505	The latest version of the Sony eLibrary (v3.0) is compatible with SL. I have it on my MacBook Pro and works fine (the software is crappy, but it does work).

11-02-2009, 02:19 PM	#4
Lycoming Capt Chaos II Posts: 483 Karma: 33043007 Join Date: Aug 2008 Location: Cornwall, UK Device: iPad2	I have exactly the same problem as Bulldog with my 505 and iMac, running SL. I have uninstalled, installed and reauthorised, or tried to. I have conferred with Sony and Waterstones while reading reams of online support pages. However the only thing that works for me is a Vista Dell laptop with my older version (2.5) of ADE. Until something changes, eg they bring out an update for the Mac, which doesn't require me to meddle in the programmes, I'm sticking with that Dell. It's a nuisance, but at least I don't try and launch my 505 or iMac. Q? Is it feasible that the UK Sony programme to authorise the PC is also different to the US system?

11-02-2009, 02:24 PM	#5
Patricia Reader Posts: 11,504 Karma: 8720163 Join Date: May 2007 Location: South Wales, UK Device: Sony PRS-500, PRS-505, Asus EEEpc 4G	You can de-authorise the device via the Sone Ebookstore website (go to manage devices) but only from the computer you used to authorise the device originally. If that's no longer available, then you'll have to contact Sony directly, to de-authorise the reader and the old computer.

11-02-2009, 04:27 PM	#6
Lycoming Capt Chaos II Posts: 483 Karma: 33043007 Join Date: Aug 2008 Location: Cornwall, UK Device: iPad2	Thank you Patricia.

11-09-2009, 11:19 AM	#7
bulldog vii Junior Member Posts: 2 Karma: 10 Join Date: Nov 2008 Device: PRS-505	Hi all Thanks for the info, I just bung it back in the draw & let gather dust!!

11-09-2009, 03:44 PM	#9
Lycoming Capt Chaos II Posts: 483 Karma: 33043007 Join Date: Aug 2008 Location: Cornwall, UK Device: iPad2	Bulldog, I just managed to get my reader (505) working with my iMac again, I have reverted to Leopard, although my wife's reader works with her macbook and Snow Leopard. Enter Finder and drag both Adobe Digital Editions and Sony eLibrary to the trash. Reload ADE, when open click on the drop down menu to the right of the word Library. Select 'Authorise computer.' Reload Sony eLibrary. Close ADe, leave Sony Library open. Connect your reader to the computer, monitor the status box, it should show your book being recognised, the reader will then show in the left hand pane. Download a book to the computer from your online store bookshelf. Activate the link, monitor the 'Status' box, you should see the bar gradually fill as the book file is transferred. Good luck.