The Vent and Rant Thread

[Patricia]

Well, Marc says that it's a diluent usually present in Zany Carters.

What are you studying this semester, Neko?

[phenomshel]

Originally Posted by nekokami

Why, oh why did I want to go back to grad school?

Where do I get me some of that Chlorpromazine?

I'm wondering the same thing about why I decided on a Bachelor's degree instead of an Associates. This term is going to make me disappear for weeks on end while I struggle valiantly to keep up.

[GeoffC]

Originally Posted by phenomshel

I'm wondering the same thing about why I decided on a Bachelor's degree instead of an Associates. This term is going to make me disappear for weeks on end while I struggle valiantly to keep up.

that's the spirit .... positive thinking ....

[nekokami]

Originally Posted by Patricia

Well, Marc says that it's a diluent usually present in Zany Carters.

What are you studying this semester, Neko?

"Adolescent Development." Which according to this professor, seems to consist largely of sex.

I'm also supposed to be working on an independent study in which I'm analyzing the course I think I want to use for the intervention in my dissertation. I need to get more done with that.

[kennyc]

rigggga raggga internet comcast.....grrrr!

Full disclosure:

I'm hoping my Internet connectivity issues are solved. After call and yelling at Comcast again yesterday evening I finally got a new story. The "upgrade" was completed some time ago -- just a few days ago they told me it was still in progress!!!!

All I ask for is a little honesty. These frigging customer service reps that make sh*t up just to get you off the phone should be shot! Yes, with a big elephant gun!

The rep this time tells me that records show my modem has reset/restarted thousands of times (but couldn't tell me the time frame/period). But still had me do stupid stuff like disconnect this cable and that cable and ....

Bottom line is that I went to the Best Buy store in my neighborhood, purchased a new modem and called Comcast yet again and got it enabled in their system and it (at least initially) appears to be working (other than a brief outage at 4:10 AM this morning - which required no action on my part, it came back up).

I still have a service call scheduled for tomorrow, but if it continues to work I will cancel that because they will likely charge me for the call if they find nothing wrong with there signal/wires.

Oh and in the mean time they are trying to SELL me on their telephone service and on their service plan (so I don't have to pay for the service call)....I can't believe these people and what they ask their Customer Service Reps to do.

[DMcCunney]

Originally Posted by kennyc

I still have a service call scheduled for tomorrow, but if it continues to work I will cancel that because they will likely charge me for the call if they find nothing wrong with there signal/wires.

Oh and in the mean time they are trying to SELL me on their telephone service and on their service plan (so I don't have to pay for the service call)....I can't believe these people and what they ask their Customer Service Reps to do.

I was in VA for a long halloween weekend with friends, and they mentioned Comcast trying to sell them VOIP service. Since Comcast seems to have issues there just keeping the basic cable TV service up, they are reluctant to switch from normal phone service.

I was able to eventually discover why their computers could connect to their home network but ours couldn't - son who set up their network for them gave an incorrect password when asked what it was. The network was "secured" largely to keep others from leeching bandwidth, but it's 40 bit WEP (hence crackable easily) and he didn't change the default router admin ID/password, so going in from a PC that would connect made it easy to see what was going on.

I have TimeWarner Roadrunner service ehre, and am mostly pleased. Outages are infrequent, and customer service is decent. I do have the annoyance of repeating all of the troubleshooting steps I take before calling them with the tech on the line, but I recognize the tech has to follow policy and can't skip the step. (I do make it clear I'm a tech, and know something about it.)

We broke down and got their VOIP service when Verizon's rates got slightly higher than their monthly charges and we got a couple of year price lock guarantee. It works fairly well, though call quality isn't quite as good as the old telco landline. It would be better if I made any volume of LD calls.
______
Dennis

[phenomshel]

Originally Posted by kennyc

rigggga raggga internet comcast.....grrrr!

Full disclosure:

I'm hoping my Internet connectivity issues are solved. After call and yelling at Comcast again yesterday evening I finally got a new story. The "upgrade" was completed some time ago -- just a few days ago they told me it was still in progress!!!!

All I ask for is a little honesty. These frigging customer service reps that make sh*t up just to get you off the phone should be shot! Yes, with a big elephant gun!

The rep this time tells me that records show my modem has reset/restarted thousands of times (but couldn't tell me the time frame/period). But still had me do stupid stuff like disconnect this cable and that cable and ....

Bottom line is that I went to the Best Buy store in my neighborhood, purchased a new modem and called Comcast yet again and got it enabled in their system and it (at least initially) appears to be working (other than a brief outage at 4:10 AM this morning - which required no action on my part, it came back up).

I still have a service call scheduled for tomorrow, but if it continues to work I will cancel that because they will likely charge me for the call if they find nothing wrong with there signal/wires.

Oh and in the mean time they are trying to SELL me on their telephone service and on their service plan (so I don't have to pay for the service call)....I can't believe these people and what they ask their Customer Service Reps to do.

Kenny, all I can say is: I feel your pain. We ditched Comcrap because we don't agree with their business practices in several areas (relating to their broadband service). However, our local DSL is getting to be less than reliable, which isn't acceptable because my husband and I both do online school. Husband got mad after latest outage (he had an assignment due), and called Comcrap. The Chicago rep. told him one thing, the local office told him something completely different (and much more expensive) and he decided we'd deal with the DSL! I must admit I'm relieved, because I want nothing to do with Comcrap in any way, shape, or form as long as I can manage it.

[kennyc]

Originally Posted by phenomshel

... The Chicago rep. told him one thing, the local office told him something completely different (and much more expensive) and he decided we'd deal with the DSL! I must admit I'm relieved, because I want nothing to do with Comcrap in any way, shape, or form as long as I can manage it.

And I presume your DSL is working out well?

I have Qwest DSL available as well, that would be the most likely alternative.

[Dylrob]

V stands for Victory.

[kennyc]

My connection seems to be working well the last day and a half -- so it must have been my modem.

[GeoffC]

my connection doesn't like it when it's windy, with or without rain.....no one seems to care and when they do they reckon there's nothing wrong when it's tested....

[kennyc]

Originally Posted by GeoffC

my connection doesn't like it when it's windy, with or without rain.....no one seems to care and when they do they reckon there's nothing wrong when it's tested....

I believe you. And that's exactly why I wanted to avoid the service call (which they would charge me $30 for if they find no problems with their equipment). I canceled the service call since all looks good at this point. Good luck with yours!

[GeoffC]

Originally Posted by kennyc

I believe you. And that's exactly why I wanted to avoid the service call (which they would charge me $30 for if they find no problems with their equipment). I canceled the service call since all looks good at this point. Good luck with yours!

I've given up on them, if after 3 years they keep drawing a blank - then eh ! what !

[LazyScot]

Originally Posted by GeoffC

my connection doesn't like it when it's windy, with or without rain.....no one seems to care and when they do they reckon there's nothing wrong when it's tested....

Isn't it windy rather often where you are....

[GeoffC]

Originally Posted by LazyScot

Isn't it windy rather often where you are....

on occasion .... the direction tends to be important though ....