PRS-700 Problem with Sony Reader PRS-700

sailingent · 09-02-2009, 11:18 PM

I have had my Reader for 4 months. Use it everyday.

I tried turning on last night, and the screen was blank. It had a full charge. The red light, that normally is lit when you power up, is now a fast blinking orange. I tried the reset button on the back. No Joy!!

Is there anyone that experienced the same problem??

Lilly · 09-02-2009, 11:25 PM

Quote:

Originally Posted by sailingent

I have had my Reader for 4 months. Use it everyday.

I tried turning on last night, and the screen was blank. It had a full charge. The red light, that normally is lit when you power up, is now a fast blinking orange. I tried the reset button on the back. No Joy!!

Is there anyone that experienced the same problem??

Use a wall jack charger and charge it overnight eventhough it's fully charge. If you don't have one, you can buy a generic PSP charger. I got mine at Gamestop for $9.99.

Andybaby · 09-03-2009, 01:20 AM

yep its more than likely a dead battery. same thing happened to me a few weeks ago.

jonesbva · 09-13-2009, 09:53 AM

The same thing is happening to me. I am going to use my wall charger and let it charge overnight.

pkick · 09-15-2009, 06:25 PM

Used my 700 this AM with no problems. Now it seems the screen has shifted about 50% to the right. I do get a battery charge indicator when on the USB. Tried a soft reset several times. The hard reset (back button and + volume button) doesn't do a thing. Planning to charge it overnight. Ideas?

pkick · 09-17-2009, 08:09 AM

Had to mail the 700 back to Sony for a replacement. Am told it can take up to 14 days to get a replacement. I thought my warranty promised faster service?

Seventh Son · 09-17-2009, 08:44 AM

But 700s aren't produced anymore. So they might not be in stock.

pkick · 09-17-2009, 09:21 AM

Maybe I'll get lucky and receive a 600...

Treven · 09-18-2009, 04:02 PM

Quote:

Originally Posted by pkick

Maybe I'll get lucky and receive a 600...

When I returned my 700 last month, battery problem, I was hoping they'd simply send me a 600; no such luck though - they sent me a refurbished 700.

One thing I can say is that since receiving my replacement unit, I haven't had any issues with the battery holding a charge.

pkick · 09-19-2009, 09:11 AM

How long did it take to get the replacement Treven? Lots of fun having to read my current book at the computer as I wait for my replacement 700...

Treven · 09-19-2009, 07:18 PM

Quote:

Originally Posted by pkick

How long did it take to get the replacement Treven? Lots of fun having to read my current book at the computer as I wait for my replacement 700...

Well, that's really hard to say in my instance. I suspect the manager at the UPS store, near me, misplaced the box. He said it was shipped, yet UPS had no record of it being in their system. I e-mailed the repair center in Loredo TX, and they said they had no record of receiving it.

Then, after about 10 days, I got an e-mail from Loredo saying they had received my unit. Later the same day (a Friday) I got another e-mail from Loredo saying they had shipped my replacement. I received my replacement the following Wednesday.

So if it hadn't been for the local UPS store I'd say a week is a reasonable turn around time.

pkick · 09-23-2009, 02:40 PM

UPS delivered the 700 to Laredo TX last Friday AM. Was told Tuesday I would receive a replacement unit. Now I am told there are no more 700s, and the 600 is on back order. They now intend to repair the screen. Looking at another four or five work days for this.

09-02-2009, 11:18 PM	#1
sailingent Junior Member Posts: 1 Karma: 10 Join Date: Sep 2009 Device: sony reader	Problem with Sony Reader PRS-700 I have had my Reader for 4 months. Use it everyday. I tried turning on last night, and the screen was blank. It had a full charge. The red light, that normally is lit when you power up, is now a fast blinking orange. I tried the reset button on the back. No Joy!! Is there anyone that experienced the same problem??

09-19-2009, 09:11 AM	#10
pkick Junior Member Posts: 5 Karma: 10 Join Date: Sep 2009 Device: PRS-700	700 replacement How long did it take to get the replacement Treven? Lots of fun having to read my current book at the computer as I wait for my replacement 700...

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09-03-2009, 01:20 AM	#3
Andybaby Wizard Posts: 1,279 Karma: 1002683 Join Date: Nov 2008 Location: New York Device: PRS-700	yep its more than likely a dead battery. same thing happened to me a few weeks ago.

09-13-2009, 09:53 AM	#4
jonesbva Junior Member Posts: 2 Karma: 10 Join Date: Sep 2009 Device: Sony e-reader 700PRS	The same thing is happening to me. I am going to use my wall charger and let it charge overnight.

09-15-2009, 06:25 PM	#5
pkick Junior Member Posts: 5 Karma: 10 Join Date: Sep 2009 Device: PRS-700	Used my 700 this AM with no problems. Now it seems the screen has shifted about 50% to the right. I do get a battery charge indicator when on the USB. Tried a soft reset several times. The hard reset (back button and + volume button) doesn't do a thing. Planning to charge it overnight. Ideas?

09-17-2009, 08:09 AM	#6
pkick Junior Member Posts: 5 Karma: 10 Join Date: Sep 2009 Device: PRS-700	Had to mail the 700 back to Sony for a replacement. Am told it can take up to 14 days to get a replacement. I thought my warranty promised faster service?

09-17-2009, 08:44 AM	#7
Seventh Son lurker Posts: 123 Karma: 356 Join Date: Sep 2009 Location: EU Device: I should probably stop	But 700s aren't produced anymore. So they might not be in stock.

09-17-2009, 09:21 AM	#8
pkick Junior Member Posts: 5 Karma: 10 Join Date: Sep 2009 Device: PRS-700	Maybe I'll get lucky and receive a 600...

09-23-2009, 02:40 PM	#12
pkick Junior Member Posts: 5 Karma: 10 Join Date: Sep 2009 Device: PRS-700	UPS delivered the 700 to Laredo TX last Friday AM. Was told Tuesday I would receive a replacement unit. Now I am told there are no more 700s, and the 600 is on back order. They now intend to repair the screen. Looking at another four or five work days for this.