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			 Junior Member 
			
			![]() Posts: 9 
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				Join Date: Nov 2008 
				Location: Texas 
				
				
				Device: sony prs-505 
				
				
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			My system kept shutting down 3.0 when I tried to transfer books this is how the sony tech had me reinstall 2.5. 
		
	
		
		
		
		
		
		
		
		
		
		
		
			In the control panel unistall the ebook library 3.0 Then go to computer (be sure to be able to view hidden files, to do this click organize in the upper left corner, then folder and search options, then click view, then show hidden files and folders.) Okay back to the instruction. Go to Computer and click drive C: Click ProgramData Delete the files Kinoma and Marlin Go back to C: Click Users Click your Name Click AppData Click Local Delete the files Kinoma and Sony Corporation Here is the link to reinstall the 2.5 Library: http://download.sony.com/prs/ebookli...0Installer.exe I don't know if this has been posted but for those who really can't get ebook library to work I hope this helps. Tiffany  
		Last edited by autumnsong; 08-29-2009 at 04:13 PM. Reason: typo  | 
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		#2 | 
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			 almighty trouble creator 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 28 
				Karma: 5116 
				Join Date: Dec 2008 
				Location: interwebs 
				
				
				Device: bn nook 
				
				
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			Thanks!  I needed the official link to the older software.  The new 3.0 software's sync function is horribly broken.
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#3 | 
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			 Junior Member 
			
			![]() Posts: 9 
				Karma: 74 
				Join Date: Nov 2008 
				Location: Texas 
				
				
				Device: sony prs-505 
				
				
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			Your welcome, the tech told me and upgrade fix is coming and they would email me when it does, but I'll may not even try it after this headache.
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#4 | 
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			 almighty trouble creator 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 28 
				Karma: 5116 
				Join Date: Dec 2008 
				Location: interwebs 
				
				
				Device: bn nook 
				
				
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			looks like there are some limitations with using the older software with newer hardware.  i noticed that with 2.5, my prs-300 would not get recognized with adobe digital editions for transferring a library book over.  only after i reinstalled 3.0 was i able to do the transfer   
		
	
		
		
		
		
		
		
		
		
		
		
	
	![]() i'm hoping that upgrade fix comes soon!  | 
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		#5 | 
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			 Junior Member 
			
			![]() Posts: 5 
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				Join Date: Aug 2009 
				
				
				
				Device: PRS-505 
				
				
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			Oh Thank you!  
		
	
		
		
		
		
		
		
		
		
		
		
	
	the newest update while preety would crash every time I would plug in my eReader. I;ve been trying to frind the 2.5 version ever since. Thanks a load!  | 
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		#6 | 
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			 My Kingdom for Karma 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 430 
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				Join Date: Jul 2009 
				Location: Las Vegas 
				
				
				Device: Sony 350, 650, 950, Nook Color 
				
				
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			I had problems on two different Vista machines (one a Sony) which already had ADE and 2.5 installed.  When I upgraded to 3.0 I kept getting a message that my machine was not authorized to see my books with DRM.
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#7 | 
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			 Groupie 
			
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				Karma: 300001 
				Join Date: May 2009 
				
				
				
				Device: 505 
				
				
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			For ADE to work with the new models you should only need the replace PIM.dll file with the one from the new EBL.
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#8 | 
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			 Member 
			
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				Join Date: Jan 2008 
				
				
				
				Device: Kindle Voyage, Kindle Paperwhite, Lenovo Tab M8 FHD, Pixel 7a 
				
				
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			Thanks. You are a lifesaver. Version 3 wouldn't even run on my Vista 64. Just would open and shut immediately.
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#9 | 
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			 Member Retired 
			
			![]() Posts: 11 
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				Device: Sony PRS 600 
				
				
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			thank you so much !
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#10 | 
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			 Member Retired 
			
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			Permanently was crashing. 
		
	
		
		
		
		
		
		
		
		
		
		
	
	Try https://www.mobileread.com/forums/sho...81&postcount=1 to solve it.  | 
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		#11 | 
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			 Connoisseur 
			
			![]() Posts: 63 
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				Join Date: Feb 2009 
				Location: Manitoba, Canada 
				
				
				Device: Sony PRS505 (given away), Sony 650 Touch, LG Nexus 4, Kobo Arc 
				
				
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			I have been trying to uninstall the new version of Sony, but it isn't showing up in the CP in the uninstall section.  
		
	
		
		
		
		
		
		
		
		
		
		
	
	  When I try to download it I get a message telling me that it is already installed. When I go to C: drive I can see it there but am unable to uninstall it from there.I had the old version installed and then installed the new version, which seemed to be working fine. However I had a system crash and since then Sony has not co-operated at all. Adobe Digital, Overdrive and MS Reader are all fine. I had been trying to follow autumnsong's advice, but am unable to find the program in the Add/Remove Programs. I'm sure that I must be doing something really dumb, but haven't had a light bulb go on in my head today! I will keep searching on MR for more info, but so far haven't found exactly what I can use to help me. Thanks Jen  | 
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		#12 | |
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			 Connoisseur 
			
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				Location: Manitoba, Canada 
				
				
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		 Quote: 
	
   )It was deleted and the new version reinstalled. I found him very helpful and he informed me that we would be notified by e-mail ( if your e-mail address is on their site ) about the new update which is still being worked on!Thanks Jen  | 
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		#13 | 
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			 Which book will be next ? 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 661 
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				Join Date: Jan 2009 
				Location: France 
				
				
				Device: Cybook Gen3 1.5, Sony PRS 600 RC, Samsung Omnia... 
				
				
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		#14 | 
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			 Addict 
			
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			Could this thread be made a sticky in the troubleshooting section, at least for the time being until the eBook Library 3.0 gets sorted out? I'm a tad inept and it took me a while to find where to download the eBook Library 2.5.  
		
	
		
		
		
		
		
		
		
		
		
		
	
	![]() Or any other links to relevant posts that shows where to obtain the older version of the eBook Library. Thanks.  | 
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		#15 | 
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			 Junior Member 
			
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				Device: sony prs 600 
				
				
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				Sony PRS-600
			 
			
			
			Okay, should you ever have a problem with software version 3.2 I have the fix, I got it here as well, so this may be a re-post, but with added info. 
		
	
		
		
		
		
		
		
		
		
		
		
	
	It kind of sucks, and is an awful pain, but here is what you do. First, you need to 100% un-install it, Some files are hidden, go here https://www.mobileread.com/forums/sho...d.php?p=572838, that thread is earlier in this post, but some information is missing. find those files and where to locate them. Once uninstall is complete, download software version 2.5 which can also be found on that link. Install version 2.5, and open it up. Nothing will be in your library (this sucks) but you can rebuild it. However the new Readers can't sync on 2.5, so when it asks if you want to upgrade to the newest, go ahead and do it. After the new install is complete, do a format of the onboard memory of the reader to wipe all books because the new 3.2 or greater software will not allow them to be recognized by the library. Re build your library, and sync, and there you go. Took me some time to figure all this out. but it is a life saver.  | 
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