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#346 | |
Provocateur
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Join Date: Feb 2009
Location: Columbus, OH
Device: Kindle Touch, Kindle 2, Kindle DX, iPhone 3GS
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#347 | |
The Grand Mouse 高貴的老鼠
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Karma: 315160596
Join Date: Jul 2007
Location: Norfolk, England
Device: Kindle Oasis
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#348 |
Bah! Humbug!
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Karma: 135239851
Join Date: Feb 2009
Location: Durham, NC
Device: Every Kindle Ever Made & To Be Made!
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Since susan_cassidy (see earlier thread) had not posted on getting an answer from Amazon Kindle Support, I emailed them yesterday morning:
1. I thanked them profusely for supplying new corrected editions of H2G2 and The Stand - automatically & with no hassle. (Good cop). 2. Then I asked them nicely when buyers of the older version of LOTR & The Hobbit with the known (and now corrected) formatting problems would receive their new copies. And although the contact page boasts that most emails are answered in less than 12 hours, I too have received no answer. Not even the standard form letter saying "Thank you for contacting Amazon support, blah, blah, blah." If I receive no answer today, I plan on sending a daily email until I get some response. I suggest everybody that needs a new version start emailing too. I hesistate to call b/c I really don't deal well with idiots on the phone, and recently reports in this (and other forums) have increasingly reported phone conversations with support people who weren't very supportive. |
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#349 |
eBook Enthusiast
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Karma: 93980341
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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I have a fully "hand proofed" version, which took me months to create. Guess I'll stick with that rather than re-downloading from FW.
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#350 |
Wizard
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Karma: 3720310
Join Date: Jan 2009
Location: USA
Device: Kindle, iPad (not used much for reading)
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I haven't gotten an answer back yet, which is unusual. Usually, I get a response back from support more quickly than this. Maybe (I hope) because I asked what the policy is, they had to escalate my question to a higher authority??
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#351 | |
Bah! Humbug!
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Karma: 135239851
Join Date: Feb 2009
Location: Durham, NC
Device: Every Kindle Ever Made & To Be Made!
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Quote:
I don't want to over-react or over-think this, but if they pushed out H2G2 and The Stand - I don't think we're asking for too much here. While I applaud Amazon's move with H2G2 and The Stand, it drives me crazy that you can't get a simple answer to a simple question. ![]() |
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#352 |
Wizard
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Karma: 3720310
Join Date: Jan 2009
Location: USA
Device: Kindle, iPad (not used much for reading)
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poohbear: are you sending questions to Kindle Support, or to the kindle-feedback@amazon.com email address? I've read about people sending feedback, and expecting answers, which I would not expect. But, support is usually very good. They may be a bit swamped right now, with all the new DX owners.
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#353 | |
Bah! Humbug!
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Karma: 135239851
Join Date: Feb 2009
Location: Durham, NC
Device: Every Kindle Ever Made & To Be Made!
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Quote:
![]() Maybe they're sold out for 4-6 weeks - like the DX! |
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#354 |
Guru
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Join Date: Jul 2008
Location: Texas
Device: PW5, Oasis 3, K4B(NT), K3/KK
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I realize this thread is a few months old now, but I haven't bought the ebook versions yet. Were the initial errors fixed for the omnibus versions at both Amazon and Fictionwise?
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#355 |
Has got to the black veil
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Join Date: Aug 2007
Location: Southeastern Pennsylvania
Device: Kobo Aura One, Kindle Paperwhite 2
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Bumping this--does anyone know if there are issues with the ePub version of LOTR at BoB?
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#356 |
Addict
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Karma: 1552656
Join Date: Feb 2009
Device: [Kindle 1, Kindle 3 (KK)], Kindle Voyage, iPad Pro
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Just for information, I purchased the LOTR trilogy for the Kindle from Amazon a couple of weeks ago. I have been very happy with the quality. I have not noticed any typos. I haven't read all of The Two Towers, but certainly there are no obvious problems, like Dunedain missing letters etc.
k4k |
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#357 |
Wizard
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Karma: 1958
Join Date: Jan 2009
Device: iPod Touch
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Woohoo finally!!
I haven't read these for about 15 years so this will be a great time to revisit them on my Kindle. |
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#358 |
Addict
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Karma: 1231044
Join Date: Feb 2009
Location: London, UK
Device: Kindle Oasis 3, Kindle app on the iPhone
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HarryT did a huge amount of work to get the first version corrected for himself. If you PM him he might be able to help. I have the BoB version - the second version was a big improvement.
amjb |
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#359 |
Zealot
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Join Date: Nov 2009
Device: Kindle 2i
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#360 | |
Evangelist
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Karma: 258
Join Date: Mar 2009
Device: kindle
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