Good e-Reader Store Advisory

[Lunar Ronin]

Just an advisory: don't be a great big dummy like me and order from the Good e-Reader Store.

I wanted a PocketBook Era Lite eReader. The only online shops I could find them at are Amazon and Good e-Reader Store. I deleted my Amazon account years ago, so I thought that I'd try the Good e-Reader Store. I purchased the device in very early September. Now nearly seven weeks later, I haven't heard nor received a thing.

I consider the money both lost and a lesson learned. I wanted a 7"+ monochrome eReader that isn't Android-based, but I appear to be out of luck.

Anyhoo, just wanted to advise anyone in case anyone else was looking at the shop.

[Sundae]

The same guy with the blog? Did it not ship? Do they not reply?

[Apache]

Originally Posted by Lunar Ronin

Just an advisory: don't be a great big dummy like me and order from the Good e-Reader Store.

I wanted a PocketBook Era Lite eReader. The only online shops I could find them at are Amazon and Good e-Reader Store. I deleted my Amazon account years ago, so I thought that I'd try the Good e-Reader Store. I purchased the device in very early September. Now nearly seven weeks later, I haven't heard nor received a thing.

I consider the money both lost and a lesson learned. I wanted a 7"+ monochrome eReader that isn't Android-based, but I appear to be out of luck.

Anyhoo, just wanted to advise anyone in case anyone else was looking at the shop.

Did you buy with a credit card? If you did, contact the credit card company. The phone number should be on the back of the card. Let them know and dispute the charge. They should refund you the money, and they will debit the Good e-Reader Store account.
Apache

[Frogm4n]

Unfortunately this is another story in a long line about poor business practices by that site. They have a poor reputation with most people who have kept up with the epaper industry. I don't know how they've managed to keep their industry connections for so long given their sales practices, reporting practices, and generally overall shady behavior.

[thmsl91]

Definitely contact your bank ASAP if you paid by credit/debit card. Use their review page on Trustpilot as evidence of their shady practices, on top of your own correspondence.

[ownedbycats]

Originally Posted by thmsl91

Definitely contact your bank ASAP if you paid by credit/debit card. Use their review page on Trustpilot as evidence of their shady practices, on top of your own correspondence.

The first review I see

[Cactus Chef]

Considering how much traffic they command as an e-reader news site...it seems like a pretty shortsighted decision to tank their reputation like that in order to get a few quick bucks by inventory scamming.

[DiapDealer]

Good E-Reader takes enough grief for their shoddy "news" reporting that this sort of thing would not surprise me. It's also possible that the store is operated by a completely different outsourced entity from the Blog. I've never known Good E-Reader to be concerned in the least with their reputation. It's always seemed like a "A bad reputation is better than no reputation" kind of site to me.

Why on earth would anyone be spending thousands of dollars (as indicated by several of those reviews) on devices at a site that's not backed by any reputable retailer? I get not wanting to buy from the likes of Amazon, but that doesn't mean throwing good money away on unvetted storefronts automatically makes more sense.