Do we have any more clarity on cut off devices and book licenses? - Page 2

shalym · 06-03-2026, 09:53 PM

Quote:

Originally Posted by DNSB

I was doing some testing. While I can't delete the book from the Amazon web page, if I deleted the book on my PW1 (5th gen) and then synced, waited a minute, refreshed the list on Amazon and it no longer showed the book as being on my PW1.

Though given some of the very different experiences being report, YMMV should be YMWV (your mileage will vary).

I had the same experience as DNSB on my Kindle Touch.

Shari

vermontcathy · 06-04-2026, 10:58 AM

You can turn off and leave off the wi-fi on your K3 and then do a chat with Amazon CS and ask them to remove that kindle from your list of registered devices on Amazon.com. I had to do that for a kindle that I wanted to sell, and forgot to deregister it before the cut off date. Since wi-fi is off on the kindle (and won't connect to Amazon even if you turn it on), it will stay "registered" which means you can work with Collections and change the time. But as far as Amazon is concerned, it won't be on your account, so won't count toward book limits.

Timboli · Today, 03:33 PM

I talked about this in another thread, but good to have a thread that deals with this issue specifically.

First off, not all ebooks allow 6 copies, some allow less, especially textbooks like medical ones, which often only allow one copy, so one device ... annoying for students who want a copy on their tablet and a copy on their PC.

Quite a few ebooks allow unlimited copies, apparently.

Some years back, I had an issue where a removed ebook from my ereader and other devices were not reducing the copy count, despite me no longer having that ebook on any device.

Trying to resolve the issue with Amazon support, I was told to reset my Kindle device, by de-registering it, which would have meant losing all (hundreds) and then having to download them to the device again, and of course I wasn't confident that would work either. So I refused to do that, and asked to go higher up the support chain of command. That happened, and when I spoke to a more knowledgeable and empowered person, they checked while I had wifi on, and then at the click of a button, reset my copies value.

So don't let them get away with saying they can't do anything, you just need the right support person.

Today, 03:33 PM	#18
Timboli Sharpest Tool On Shelf Posts: 692 Karma: 2700000 Join Date: Feb 2009 Location: Downunda Device: Kindles, Kobo & Samsung Tablet	I talked about this in another thread, but good to have a thread that deals with this issue specifically. First off, not all ebooks allow 6 copies, some allow less, especially textbooks like medical ones, which often only allow one copy, so one device ... annoying for students who want a copy on their tablet and a copy on their PC. Quite a few ebooks allow unlimited copies, apparently. Some years back, I had an issue where a removed ebook from my ereader and other devices were not reducing the copy count, despite me no longer having that ebook on any device. Trying to resolve the issue with Amazon support, I was told to reset my Kindle device, by de-registering it, which would have meant losing all (hundreds) and then having to download them to the device again, and of course I wasn't confident that would work either. So I refused to do that, and asked to go higher up the support chain of command. That happened, and when I spoke to a more knowledgeable and empowered person, they checked while I had wifi on, and then at the click of a button, reset my copies value. So don't let them get away with saying they can't do anything, you just need the right support person. Last edited by Timboli; Today at 03:36 PM.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
A Free Kindle Book to Help You Gain Clarity	dinkylune	Self-Promotions by Authors and Publishers	8	02-14-2016 04:59 PM
Help with a kindle book that the sentences are cut off.	Red Falcon	Conversion	1	04-21-2013 12:49 AM
# of kindle e-book licenses NOT listed on product page	med007	Amazon Kindle	15	11-04-2011 08:30 AM
Cut the hype and get us working e-reader devices!	Alexander Turcic	Which one should I buy?	13	08-31-2006 03:39 PM

06-04-2026, 10:58 AM	#17
vermontcathy Groupie Posts: 153 Karma: 630876 Join Date: Dec 2009 Location: vermont Device: Colorsoft, K3, K4, Oasis	You can turn off and leave off the wi-fi on your K3 and then do a chat with Amazon CS and ask them to remove that kindle from your list of registered devices on Amazon.com. I had to do that for a kindle that I wanted to sell, and forgot to deregister it before the cut off date. Since wi-fi is off on the kindle (and won't connect to Amazon even if you turn it on), it will stay "registered" which means you can work with Collections and change the time. But as far as Amazon is concerned, it won't be on your account, so won't count toward book limits.