Amazon discontinuing support for older Kindles in May

[odamizu]

Originally Posted by jhowell

There are definitely some weird inconsistencies in how Amazon is handling these older devices.

I also cannot remove anything from my Kindle Touch using the website ("Delete" is grayed out) but I can remove books using the device itself and the "Device(s) with this item" dialog then changes on the website to reflect that.

I suspect that the current situation is temporary and that these devices will entirely disappear from the website eventually.

When I try to remove the book from the device itself, nothing happens. Then I connected it to USB and deleted the file, but of course, since my Kindle no longer connects to Amazon, it still shows up as on my device when I check my Content on Amazon's website.

I hope you're correct that the device will entirely disappear from my account and the book licenses will be released and not be forever stuck on my K5.

[jhowell]

Originally Posted by odamizu

I hope you're correct that the device will entirely disappear from my account and the book licenses will be released and not be forever stuck on my K5.

I don’t know for certain but it seems likely to me that they left the information about the unsupported devices on the website temporarily in order to make their status clear to their owners. Since they didn’t leave any way to remove them I think that Amazon will be doing that for us eventually.

[Timboli]

Originally Posted by jhowell

I also cannot remove anything from my Kindle Touch using the website ("Delete" is grayed out) but I can remove books using the device itself and the "Device(s) with this item" dialog then changes on the website to reflect that.
.

There is also no option on the website for me to de-register my old device either, which would have been a quick way to recover ebook licenses, albeit a risky method.

However, I was reminded I needed to change what is now my default device.

Amazon support have in the past, recovered (restored) an ebook license for me when their software had failed to do so.

[issybird]

As of now, my Keyboard is available to use for the trade-in discount. I am mildly curious to see if/when that's no longer the case. Moot at the moment as the EOL deal is marginally better, but it could be a factor down the line -- especially if someone's waiting for their Kindle of choice to go on sale, first.

[Desertway]

Originally Posted by issybird

As of now, my Keyboard is available to use for the trade-in discount. I am mildly curious to see if/when that's no longer the case. Moot at the moment as the EOL deal is marginally better, but it could be a factor down the line -- especially if someone's waiting for their Kindle of choice to go on sale, first.

I *almost* pulled the trigger using the EOL deal on a Paperwhite during the Mother's Day sale but, dang it, I just don't get on well with the form factor. If it's cheaper for Father's Day...maybe. Weirdly, I can use the coupon for refurbs of the latest Kindle Basic, but not Paperwhite refurbs. Sadly it won't be long until a 6" device is too small for my tired, old eyes.

Feeling a little concerned about the options when my Oasis 3 dies.

[Frogm4n]

Originally Posted by odamizu

My K5 shows "Archived Items (0)", so I cannot even see my library.

My K4NT was showing similar. I tried to sync and of course got the now usual message that it can't however it now shows the list of hundreds of archived items.

[odamizu]

Originally Posted by Frogm4n

My K4NT was showing similar. I tried to sync and of course got the now usual message that it can't however it now shows the list of hundreds of archived items.

Interesting. I checked a few hours ago and was still unable to connect, but I'll keep checking for curiosity's sake in case something changes.

(Since it can't download purchased books anymore, I have no use for this K4BNT. Its only purpose was to provide me with deDRM-able KF8 files.)

[lkmiller]

Originally Posted by issybird

As of now, my Keyboard is available to use for the trade-in discount. I am mildly curious to see if/when that's no longer the case. Moot at the moment as the EOL deal is marginally better, but it could be a factor down the line -- especially if someone's waiting for their Kindle of choice to go on sale, first.

I see my Touch is still eligible too. Strangely the picture next to its name in the list is a pair of pink wireless headphones with charging case. My Oasis 3 and Paperwhite 2 show the correct pictures. I have never bought pink headphones from Amazon or anywhere.

[Timboli]

While I could take advantage of the 20% for trading in my Keyboard Kindle, that's never gonna happen.

For starters, it means too much to me, and secondly I don't want Amazon to profit from bad behavior. Thirdly, if I was going to spend money on a new e-ink device, it would be a Kobo one. However, I am not spending there until they do a color 10" device. As tempted as I am to have a color device, I cannot justify the expense of getting one in place of my black & white Libra H20, just to see some color images, when it still works fine. There needs to be a bigger benefit, literally.

My general preference, is to have two e-ink readers for a store, but there has to be enough point of difference. So really, I've never understood the lack of 10" color e-ink devices by Kobo, especially as other providers sell them. I've been waiting to buy one for quite some time.

Sure, I understand that standard size color e-ink devices would be attractive to new potential customers, and older customers needing an update, and those with plenty of money to splash around, but Kobo have ignored most of their older customers, by not providing a 10" color device. Though I suspect many just use a 10" tablet like me for graphic novels, magazines etc. I would rather use an e-ink device though, especially as it would become my spare backup as well.