boox palma w/ broken screen, want to backup my data. help appreciated

k_o · 09-03-2025, 05:59 PM

hi
i dropped my boox palma from bed the other day and the display is now frozen/cracked (internally—the surface is still intact)
im not sure if the touch screen works. the buttons do.

it is recognized by my computer (prompt to connect 'onyx bengal') but i cant access the storage.

i followed some advice from this thread and put it in recovery mode. adb now recognizes it, albeit as 'unauthorized'.
my sole focus is preserving my data so that's where i paused, as i didnt want to blindly navigate recovery mode unless i was sure of what i was pressing. (esp since that OP was looking to wipe his data)

scrcpy --otg works, but not scrcpy by itself ('could not find any adb device')

i tried [tab, enter, tab, tab, enter] to enable usb debugging but it didn't work. i dont have a pin turned on which may be why?
or perhaps it *is* enabled but i just need to click OK on a dialog i cant see?

im quite sure developer mode is on.

im on a mac w/ a windows vm running in parallels. i dl'd usblog and usbview from the other thread so lmk if more info is needed

any help is much appreciated
thanks~

Renate · Yesterday, 02:24 PM

Yeah, you really need to get ADB turned on.
srccpy -otg is no different than plugging in a keyboard/mouse.
(My) AdbGrab.exe or srccpy will only work with running ADB.

I have a custom recovery for the Palma2.
I could probably knock off a custom recovery for the Palma1 in a finite amount of time.
But that won't get you your data.

Your touch screen probably still works.
If you can get somebody to figure out the magic button silliness to turn on "Narrator" for the blind.
That is, if it supports Narrator.

I don't believe that any Onyx have video out over USB Type C.

09-03-2025, 05:59 PM	#1
k_o Junior Member Posts: 2 Karma: 10 Join Date: Aug 2023 Device: inkpalm	boox palma w/ broken screen, want to backup my data. help appreciated hi i dropped my boox palma from bed the other day and the display is now frozen/cracked (internally—the surface is still intact) im not sure if the touch screen works. the buttons do. it is recognized by my computer (prompt to connect 'onyx bengal') but i cant access the storage. i followed some advice from this thread and put it in recovery mode. adb now recognizes it, albeit as 'unauthorized'. my sole focus is preserving my data so that's where i paused, as i didnt want to blindly navigate recovery mode unless i was sure of what i was pressing. (esp since that OP was looking to wipe his data) scrcpy --otg works, but not scrcpy by itself ('could not find any adb device') i tried [tab, enter, tab, tab, enter] to enable usb debugging but it didn't work. i dont have a pin turned on which may be why? or perhaps it is enabled but i just need to click OK on a dialog i cant see? im quite sure developer mode is on. im on a mac w/ a windows vm running in parallels. i dl'd usblog and usbview from the other thread so lmk if more info is needed any help is much appreciated thanks~ Last edited by k_o; 09-03-2025 at 06:03 PM.

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Yesterday, 02:24 PM	#2
Renate Onyx-maniac Posts: 4,010 Karma: 18026955 Join Date: Feb 2012 Device: Nook NST, Glow2, 3, 4, '21, Kobo Aura2, Poke3, Poke5, Go6	Yeah, you really need to get ADB turned on. srccpy -otg is no different than plugging in a keyboard/mouse. (My) AdbGrab.exe or srccpy will only work with running ADB. I have a custom recovery for the Palma2. I could probably knock off a custom recovery for the Palma1 in a finite amount of time. But that won't get you your data. Your touch screen probably still works. If you can get somebody to figure out the magic button silliness to turn on "Narrator" for the blind. That is, if it supports Narrator. I don't believe that any Onyx have video out over USB Type C.