Empty e-mail received from Kobo

[DNSB]

I added that URL just to see if I could get any reports from any others who might want to open it.

As for the usefulness of Kobo's emails? That is up to the end user.

As to the empty email sent to various users around the world? As near as I can tell from the 3 samples I've been sent, they are valid emails but with empty content suggesting an internal error at Kobo. If you open the URL for the email, it shows an empty page. Displaying the page source, shows nothing has been received.

As for the quote below:

Originally Posted by Lynx-lynx

What's the gist of your post Sirtel?

If you opened the message @Sirtel linked, you would see it was a message from @bluepeter with an image of the empty email message from Kobo.

[Lynx-lynx]

Deleted this post

[Quoth]

I've had emails that use the real "from" and "Reply-To" addresses of a company, that mimic the regular emails perfectly, but the actual URL of the link isn't related to the company.

Those are realistic phishing attacks. The named company not attacked or compromised at all. Sure loads of email providers now prohibit "spoofing" a from email address (which had valid use; now they bounce that), but it's still possible for criminals.

Sometimes it's companies I deal with. Sometimes it's a courier, but maybe at a time I didn't order. Other times it's simply well known companies. Sometimes they have one of my "real" names. They can get email addresses and names from PCs they have compromised.

I always hover on a link to see the real URL. I've told my car insurance company I won't ever do their surveys till they host them as the 3rd party URL can't be verified.

I now never click on "shortened" URLs. Unless Javascript is disabled and your browser is up to date (and has no zero day exploits) it's insane to click on 3rd party links in an email or wierd or "shortened service" links on a web page.

[Graham44]

It would be interesting to know what email providers people are using that have received this email. If it turns out that they are all using the big ones i.e. gmail, microsoft (do they still do emails?), Yahoo etc maybe it is just phishing. The reason I say this is the email provider I use is not well known and has robust privacy, anti spam, etc and I haven't received an email from Kobo UK (even though I have an account)

[Lynx-lynx]

Deleted this post

[Graham44]

Originally Posted by DNSB

For what it may be worth, that image with the View in browser link is pretty standard on the Kobo emails that I receive. The one I received for the Golden in Death freebie for instance which basically opens the email in a browser.

I've truncated the URL for the one that links to Golden in Death since the last part of the URL seems to be identifier information. Which leaves me interested in seeing how many, if anyone other than myself, gets the browser view of the email including the View in browser link when clicking on the link below.

Golden in Death

I clicked on the link, I like to live dangerously , and I get an advert for Golden in Death on the Canadian Kobo site. It's not the normal web page it takes you to, more like a full page advert.

[JSWolf]

I have not gotten this email from Kobo. But I did get an email about Golden in Death being free. Given this email takes you the a page about this book, I think it's just a glitch.

[bluepeter]

Originally Posted by Graham44

It would be interesting to know what email providers people are using that have received this email. If it turns out that they are all using the big ones i.e. gmail, microsoft (do they still do emails?), Yahoo etc maybe it is just phishing. The reason I say this is the email provider I use is not well known and has robust privacy, anti spam, etc and I haven't received an email from Kobo UK (even though I have an account)

Gmail here.

But I'm inclined to believe that it's just a genuine glitch at Kobo. The e-mail addresses and web URL used all appear to be genuine Kobo ones. And when I clicked on the link, it took me to a Kobo web page that looked exactly the same as the empty e-mail. It didn't take me to a page about Golden in Death (or any other book), so my experience differs from others reported above.

[Lynx-lynx]

Moderators: why has my thread been moved into this thread?

I deliberately included the word "hacked" in the title of my thread.

Please open my thread and include the first poster in this thread in that.

Kobo being hacked is still a potential issue, and Kobo needs to identify one way or the other.

I don't know who argued for the shutting down of my thread, but it's definitely not a polite thing to have done without making inquiries of me. The thread title speaks for itself.

The ordinary person in the Street would likely have considered the email sent by a hacked kobo.

Nothing to do with click bait, a sentiment i find abhorent to have been suggested.

Why is the moderator protective of Kobo?

[JSWolf]

Originally Posted by Lynx-lynx

Why has my thread been moved into this thread?

I deliberately included the word "hacked" in the title of my thread.

Please open my thread and include the first poster in this thread in that.

Kobo being hacked is still a potential issue, and Kobo needs to identify one way or the other.

I don't know who argued for the shutting down of my thread, but it's definitely not a polite thing to have done without making inquiries of me. The thread title speaks for itself.

Kobo was not hacked and it's probably a glitch.

[Lynx-lynx]

Mind your own business!

You do not speak for Kobo

[Aleron Ives]

Originally Posted by Lynx-lynx

Why has my thread been moved into this thread?

Probably because both threads are about the same topic. All we know is that Kobo is sending out empty e-mails, which could easily be the result of a bug and have nothing to do with hacking.

[Lynx-lynx]

Deleted the post

[DNSB]

Moderator Notice
As the moderator who merged the two threads, the action will not be reversed. I did ask and was informed that the empty emails were not a result of Kobo being hacked.

The two threads were about the same topic, hacking was no longer an potential issue and the Empty e-mail from Kobo thread being created first were the factors in deciding which way to merge. I admit that "Has kobo UK been hacked?" was likely better as click-bait compared to the rather boring "Empty e-mail received from Kobo" but since no hacking was involved, the click-bait had no reason for existing.

Any further discussion must be taken to private messages.

[DNSB]

Originally Posted by JSWolf

Do you speak for Kobo?

Moderator Notice
Jon, please note that arguments over who speaks for Kobo do not serve any useful purpose in this thread. Your message and any further messages will be deleted.