New F/W: 4.43.23418 + 4.38.23429 - Page 3

Brianrh · 08-27-2025, 01:48 PM

I turned on my Aura Edition 2 (N236) and saw there was an update available and it suggested that it was a good idea to install it so I did.

Now it's stuck in a boot loop and I haven't been able to do a reset. I looked for a small hole to insert a paperclip but couldn't see one so I tried holding the power button for 30 seconds but that didn't seem to do anything.

I tried plug it into my Linux laptop and it couldn't see the Aura. Does this mean the OS is corrupt and the SD card needs to be programmed?

Thanks for any advice.

Brian

EDIT: I presume it was this update being installing on my Aura when the boot looping started. However it could be it's just a .

Oxalis_ · 08-27-2025, 10:54 PM

In case this helps anyone:
I was able to trigger the update by switching to different wifi networks. My home and work didn't give the update, but as soon as I connected both devices to my friend's they did. Tried all close together on my two devices, so I'm hoping the wifi change is the secret ingredient.

Sirtel · 08-27-2025, 10:57 PM

Quote:

Originally Posted by Oxalis_

In case this helps anyone:
I was able to trigger the update by switching to different wifi networks. My home and work didn't give the update, but as soon as I connected both devices to my friend's they did. Tried all close together on my two devices, so I'm hoping the wifi change is the secret ingredient.

You can always install it manually.

callistosmoon · 08-27-2025, 11:04 PM

Quote:

Originally Posted by Brianrh

I turned on my Aura Edition 2 (N236) and saw there was an update available and it suggested that it was a good idea to install it so I did.

Now it's stuck in a boot loop and I haven't been able to do a reset. I looked for a small hole to insert a paperclip but couldn't see one so I tried holding the power button for 30 seconds but that didn't seem to do anything.

Same problem with mine. I've tried every reset trick I've googled and nothing is working. It gets to the three dots and stays there for hours. If I hold to factory reset, it just does the same thing and sits at that stage. I'm ready to pull out my hair.

threebluestars · 08-27-2025, 11:34 PM

Quote:

Originally Posted by Brianrh

I turned on my Aura Edition 2 (N236) and saw there was an update available and it suggested that it was a good idea to install it so I did.

Now it's stuck in a boot loop and I haven't been able to do a reset. I looked for a small hole to insert a paperclip but couldn't see one so I tried holding the power button for 30 seconds but that didn't seem to do anything.

Have you found any solution? I'm in the same boat with the same device and bootloop. Factory reset doesn't work, my laptop doesn't recognise anything when I plug it in.

DNSB · Yesterday, 12:16 AM

Quote:

Originally Posted by JSWolf

Who is going to update calibre for this new firmware?

Which update are you looking for? If you mean the database version, it is still at 174 unless you are running the 5.10.xxxxxx firmware.

DrChiper · Yesterday, 03:57 AM

Quote:

Originally Posted by threebluestars

Have you found any solution? I'm in the same boat with the same device and bootloop. Factory reset doesn't work, my laptop doesn't recognise anything when I plug it in.

Try the following:

Make sure to power off the device (long press on power button)
Connect a charger to the USB connecter
Press and hold for about 30 secs the power-button
The original square dots appear and you can re-initialize the device

Mind, you are now returned to an original (very) old firmware. It is best to install right now some previous FW like 4.38.23171 (available here) which will work.
Use for this the normal side-load FW update procedure.

DomesticExtremis · Yesterday, 02:04 PM

Woo Hoo, is all I can say.

Since the loss of Pocket I've been forced to (gulp) read books.

Brianrh · Yesterday, 02:15 PM

Thanks DrChiper it eventually worked but I had to play around a bit to get there but knowing it should work meant I carried on.

Brianrh · Yesterday, 02:23 PM

So I have turned off the wifi on my Aura to make sure it doesn't update accidently. Is it likely that Kobo will issue a new update to correct the problem with the Aura or won't they bother for a device of this age? If they do how will I know about it?

Thanks.

Brian

DNSB · Yesterday, 02:46 PM

Quote:

Originally Posted by Brianrh

So I have turned off the wifi on my Aura to make sure it doesn't update accidently. Is it likely that Kobo will issue a new update to correct the problem with the Aura or won't they bother for a device of this age? If they do how will I know about it?

For what it may be worth, Kobo is aware of the issue and working on it. That suggests that a new firmware release will be in the works.

You are will find a new firmware release mentioned on MobileRead and also on Patrick Gaskin's Kobo Firmware Downloads

Apollyon202 · Yesterday, 03:58 PM

So actually, the newest firmware is not really recommended to install just yet.

Brianrh · Yesterday, 05:55 PM

@DNSB

Thank you for the information.

DNSB · Yesterday, 06:51 PM

Quote:

Originally Posted by Apollyon202

So actually, the newest firmware is not really recommended to install just yet.

There seems to be an issue with the N236 Aura Edition 2 and the newest firmware. So far, I haven't seen a increase in issues with any other model—measuring that by the number of requests for images of removable internal storage for various models.

akadaedalus · Yesterday, 07:29 PM

Quote:

Originally Posted by rantanplan

Updating my Libra 2 resulted in a bootloop. Had to do a factory reset. Though keep in mind, I had it fully customized with Nickelmenu, Seriesmeta, KOreader, Kobopatches etc. So I probably fucked this up myself.

Just a reminder to backup your database first.

Fellow libra 2 fuck-up here.

Sadly I'm not able to figure out how to factory reset it despite following the few instructions on this board and Kobo's site. I believe I configured it to not show the "Powered off" screen so I can't tell what state it is in when holding the power buttons.

I wonder if I can get Kobo to pay for a repair since it's their stupid firmware bricking my device. I didn't even need the new feature.

08-27-2025, 01:48 PM	#31
Brianrh Zealot Posts: 114 Karma: 571204 Join Date: Mar 2010 Location: Purton, Wiltshire, UK Device: Kobo Touch, Kobo Auro Edition 2	I turned on my Aura Edition 2 (N236) and saw there was an update available and it suggested that it was a good idea to install it so I did. Now it's stuck in a boot loop and I haven't been able to do a reset. I looked for a small hole to insert a paperclip but couldn't see one so I tried holding the power button for 30 seconds but that didn't seem to do anything. I tried plug it into my Linux laptop and it couldn't see the Aura. Does this mean the OS is corrupt and the SD card needs to be programmed? Thanks for any advice. Brian EDIT: I presume it was this update being installing on my Aura when the boot looping started. However it could be it's just a . Last edited by Brianrh; 08-27-2025 at 04:13 PM.

08-27-2025, 10:54 PM	#32
Oxalis_ Junior Member Posts: 8 Karma: 10000 Join Date: Jun 2025 Device: Kobo Clara BW and Kobo Sage	In case this helps anyone: I was able to trigger the update by switching to different wifi networks. My home and work didn't give the update, but as soon as I connected both devices to my friend's they did. Tried all close together on my two devices, so I'm hoping the wifi change is the secret ingredient.

Yesterday, 02:04 PM	#38
DomesticExtremis Addict Posts: 244 Karma: 359054 Join Date: Nov 2012 Device: default	Woo Hoo, is all I can say. Since the loss of Pocket I've been forced to (gulp) read books.

Yesterday, 02:15 PM	#39
Brianrh Zealot Posts: 114 Karma: 571204 Join Date: Mar 2010 Location: Purton, Wiltshire, UK Device: Kobo Touch, Kobo Auro Edition 2	Thanks DrChiper it eventually worked but I had to play around a bit to get there but knowing it should work meant I carried on.

Yesterday, 02:23 PM	#40
Brianrh Zealot Posts: 114 Karma: 571204 Join Date: Mar 2010 Location: Purton, Wiltshire, UK Device: Kobo Touch, Kobo Auro Edition 2	So I have turned off the wifi on my Aura to make sure it doesn't update accidently. Is it likely that Kobo will issue a new update to correct the problem with the Aura or won't they bother for a device of this age? If they do how will I know about it? Thanks. Brian

Yesterday, 03:58 PM	#42
Apollyon202 Connoisseur Posts: 73 Karma: 251718 Join Date: May 2018 Device: Kobo Libra 2, Clara HD, Aura, Touch	So actually, the newest firmware is not really recommended to install just yet.

Yesterday, 05:55 PM	#43
Brianrh Zealot Posts: 114 Karma: 571204 Join Date: Mar 2010 Location: Purton, Wiltshire, UK Device: Kobo Touch, Kobo Auro Edition 2	@DNSB Thank you for the information.