Issue in LAYOUT - Cover Grid Book Covers are missing

[VYO03]

Hi,

I have Calibre Portable Version Installed in WINDOWS & due to last month update, by mistake my Antivirus Kaspersky was ON, due to which after the update, when Calibre Portable Restarted, my Book Covers got DISAPPEARED in LAYOUT - COVER GRID View?

Book covers are available in Calibre Library in Induvial Books folder, but not showing in Calibre COVER GRID View. Latest Version of Calbre got Updated today, but still issue exist.

Please help to get this issue resolved, screenshot attached below for reference.

[chaley]

See https://www.mobileread.com/forums/sh...d.php?t=360115, in particular post 5 on.

[VYO03]

Hye CHALEY,

Sorry for late Reply, I lost my credentials.

I have tried this fix today, as well as thois FIX as well...its not working for me.... "When calibre is not running, delete the cache folder AppData/Local/calibre-cache/gui-thumbnail-cache"

Please help to resolve this issue

[chaley]

Ahh, you are running calibre portable. Delete "Calibre Settings\caches" in wherever you installed calibre portable.

You might also want to update calibre. Version 7.7 is quite old.

[VYO03]

Originally Posted by chaley

Ahh, you are running calibre portable. Delete "Calibre Settings\caches" in wherever you installed calibre portable.

You might also want to update calibre. Version 7.7 is quite old.

Thanks a lot for replying bk soon.

I did both as u said, still same issue exist, please find the screenshot :-(

Downloaded PORTABLE 7.7 version via below link
https://download.calibre-ebook.com/7.7.0/

[chaley]

Well, I'm out of ideas other than you check that the covers are JPG files. Perhaps someone else can help.

[kovidgoyal]

Update to the current calibre version which is 8.8 not 7.7 then run calibre in debug mode and post the log by right cicking the preferences button and choosing restart in debug mode.

[VYO03]

Originally Posted by kovidgoyal

Update to the current calibre version which is 8.8 not 7.7 then run calibre in debug mode and post the log by right cicking the preferences button and choosing restart in debug mode.

Thanks Kovid, I did as you said, please find the LOGS attached.

[kovidgoyal]

Look at that log its full of permission errors on the thumbnail cache directory. Fix those permissions or delete that directory and it will be re-created hopefully without permission problems. See https://manual.calibre-ebook.com/faq...n-denied-error

[chaley]

Originally Posted by kovidgoyal

Look at that log its full of permission errors on the thumbnail cache directory. Fix those permissions or delete that directory and it will be re-created hopefully without permission problems. See https://manual.calibre-ebook.com/faq...n-denied-error

That is a subdirectory of the directory I said you should delete in post #4 (caches). Assuming you actually deleted the directory then I suspect you have some kind of inherited permissions that prevent calibre from creating files in its own cache.

[VYO03]

Thanks Kovid & Chaley for all your quick support.....Finally it got resolved

Actually, what I did before as per Chaley's post recommendation I have only deleted the CACHE Files inside the Directory calibrePortable\Calibre Settings\caches\gui-thumbnail-cache* & it was empty folder till now, later after Kovid's msg I Deleted the whole folder & it got recreated ...which indeed brought all the thumbnails back.

Please find the updated Debug logs attached below

One Issue I always face, whenever new update comes for Calibre & I try to install the Portable update in the specific folder....my KASPERSKY Antivirus try to block this, I need keep Kaspersky in PAUSE mode & then do the update....why this happens

[Sirtel]

Remove Kaspersky. It's bloat.

[JSWolf]

Originally Posted by VYO03

Thanks Kovid & Chaley for all your quick support.....Finally it got resolved

Actually, what I did before as per Chaley's post recommendation I have only deleted the CACHE Files inside the Directory calibrePortable\Calibre Settings\caches\gui-thumbnail-cache* & it was empty folder till now, later after Kovid's msg I Deleted the whole folder & it got recreated ...which indeed brought all the thumbnails back.

Please find the updated Debug logs attached below

One Issue I always face, whenever new update comes for Calibre & I try to install the Portable update in the specific folder....my KASPERSKY Antivirus try to block this, I need keep Kaspersky in PAUSE mode & then do the update....why this happens

You do not need to pause Kaspersky. You need to DELETE Kaspersky. It's garbage. I use the AV that comes with Windows and it works very well with no problem with calibre.

As long as you use Kaspersky, you will always have problems with your computer.

[VYO03]

Thank you guys for the suggestion , will remove Kaspersky.

Should I use Bitdefender or anything better, for Windows something is required, right?