Can't install 8.8.0

Ma'am-I-Am · 08-08-2025, 04:06 AM

Using Win 11 Pro.
This has happened before, but it's never been a problem until now.
The screens that pop up which require a click are so off-screen that I can't even read them much less click them, which means the installation can't continue.

Help!

BetterRed · 08-08-2025, 06:15 AM

That's a MS "Trusted Installer" issue, try Alt+Space,M then the arrow keys to see if you can bring the Window into view.

Ma'am-I-Am · 08-09-2025, 02:23 AM

Thank you! I was all set to do this, but this time I had no problem. I hate Win 11 (and it's soooo sloooow). However, I'm saving your post in case it happens again.

JSWolf · 08-09-2025, 05:14 PM

Quote:

Originally Posted by Ma'am-I-Am

Thank you! I was all set to do this, but this time I had no problem. I hate Win 11 (and it's soooo sloooow). However, I'm saving your post in case it happens again.

Windows 11 is not slow. I have Windows 11 and Windows 11 Pro here and neither are slow.

I would update to Windows11 from Windows 10 if I had a computer that did not come with Windows 11 and was supported. My two computers with Windows 11 came with it.

theducks · 08-09-2025, 09:49 PM

How much RAM does your W11 have. Too small of RAM and no SSD will slow things down.
Also, installing (IMHO) bloated Security suites will take a toll.

(I have a i7-4000 w 32G that is not compliant under the original rules. I will not try W11 now, even if they relax. I don't trust M$. all my W10 machines seem to get slower and slower, each W10 update )

Ma'am-I-Am · 08-10-2025, 02:34 AM

Processor Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (3.00 GHz)
Installed RAM 16.0 GB (15.8 GB usable)
C: is an SSD

It's a pre-built HP Z1. I had no choice. I guess I say it's slow because it does things like hang and it seems to "trip over its own feet" when copying or cut/paste files. What I mean is, sometime during a transfer it will pop up an error saying the file is in use. Well, yeah. By Windows transferring the file! It also takes longer than it did with Win 10. Booting may or may not be swift (HP installed some boot file protection thing that I cannot for the life of me remember the name). And all this is intermittent.

Anyway, I have what I have and it's adequate. I'm not a gamer and rarely have multiple heavy duty apps open. Firefox, Bitdefender, Backblaze, and JDownloader take the top spots in mem usage.

Thanks for the interest, but nothing's going to change at this time.

PS - I don't trust *any* tech company. The constant spying and data collection, etc. freaks me out and I do not believe them when they say they won't. I had a pointed reminder of that the other day from Amazon. Let me know if you want that story.

JSWolf · 08-10-2025, 04:21 AM

Quote:

Originally Posted by Ma'am-I-Am

Processor Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (3.00 GHz)
Installed RAM 16.0 GB (15.8 GB usable)
C: is an SSD

It's a pre-built HP Z1. I had no choice. I guess I say it's slow because it does things like hang and it seems to "trip over its own feet" when copying or cut/paste files. What I mean is, sometime during a transfer it will pop up an error saying the file is in use. Well, yeah. By Windows transferring the file! It also takes longer than it did with Win 10. Booting may or may not be swift (HP installed some boot file protection thing that I cannot for the life of me remember the name). And all this is intermittent.

Anyway, I have what I have and it's adequate. I'm not a gamer and rarely have multiple heavy duty apps open. Firefox, Bitdefender, Backblaze, and JDownloader take the top spots in mem usage.

Have a read here

Thanks for the interest, but nothing's going to change at this time.

PS - I don't trust *any* tech company. The constant spying and data collection, etc. freaks me out and I do not believe them when they say they won't. I had a pointed reminder of that the other day from Amazon. Let me know if you want that story.

Bitdefender is said to be slow. Also, if you have Windows Defender running at the same time, that will slow things down. You really don't need Bitdefender. Windows Defender will do without a noticeable slowdown. Back when I used to run AVG until it got noticeably slow. Most AV is slow. I've been running Microsoft's AV since I dumped AVG. I've had no problem and no false positives.

Have a read here. https://community.bitdefender.com/en...w-down?tab=all

Sirtel · 08-10-2025, 06:13 AM

I haven't run anything besides Windows Defender for a decade or more. No viruses, no malware.

JSWolf · 08-10-2025, 12:56 PM

Quote:

Originally Posted by Sirtel

I haven't run anything besides Windows Defender for a decade or more. No viruses, no malware.

I was using Windows Defender until moving to Windows 11 and now it's called Microsoft Defender. Works well and is not slowing down the system.

I've used Norton and gave that up and I've used AVG Free and gave that up. Both eventually slowed down the computer. Since running the Microsoft AV, I've never once had a problem with a false positive or any slowdown.

Ma'am-I-Am · 08-10-2025, 07:28 PM

Thanks for the info and link. I'll read up on it later and see if I can tweak a few things.

JSWolf · 08-10-2025, 07:44 PM

Quote:

Originally Posted by Ma'am-I-Am

Thanks for the info and link. I'll read up on it later and see if I can tweak a few things.

Delete Bitdefender. That will help Windows 11 no longer be slow.

Sirtel · 08-11-2025, 05:05 AM

I updated my two computers (both several years old) to Windows 11 recently. Neither is particularly slower than before. Windows 11 has many faults, but I'd not say that slowness is one of them.

JSWolf · 08-11-2025, 12:41 PM

Quote:

Originally Posted by Sirtel

I updated my two computers (both several years old) to Windows 11 recently. Neither is particularly slower than before. Windows 11 has many faults, but I'd not say that slowness is one of them.

To me, Windows 11 runs just as well as Windows 10.

Jaws · Yesterday, 11:49 PM

Ma'am I Am, how big is that SSD? If it's a minimal one — some HPs from the 9th-generation-processor era shipped with as little as 128Gb for a "home drive," expecting users to use the cloud — you may be having trouble with the paging file having to reallocate itself.

If the drive is as small as 128Gb, the solution is to add a secondary drive. Sorry, but 128Gb is too small for practical use. If you can't add a secondary drive, you can try clearing the paging file (see below), but don't increase the size of the paging file itself above the size of your memory (16Gb).

If the drive is at least 256Gb, you've got more options. The main one is to increase the size of the paging file to at least 32Gb (twice your installed memory); here's a clear explanation of how, and it's quite simple:

https://www.supportyourtech.com/tech...by-step-guide/

The second-level tweak is less obvious: Clear out junk from your Recycle Bin... and the paging file itself. Doing this fully and properly will slow down the shutdown sequence. It will modestly enhance system security, too. Here's a clear explanation of how, with three options:

https://www.thewindowsclub.com/how-t...ile-in-windows

Then reboot, preferably a cold boot (full power off).

As a general rule, no Windows machine that is connected to the internet should be allowed to run for more than a week to ten days without a reboot. This is a consequence of von Neumann pipelining, the stack structure, and some works-for-most-things-but-not-everything compromises in the processor itself (especially for an i7 with its 8 cores, with the requirement to allocate work among the cores). And it's not as much of a pain as in the days of Windows 95/98, when booting a machine took from 2-5 minutes…

08-08-2025, 04:06 AM	#1
Ma'am-I-Am Preferred pronouns: We/Us Posts: 216 Karma: 533346 Join Date: Jun 2014 Location: <--- Over There, USA Device: Kindle PW 2	Can't install 8.8.0 Using Win 11 Pro. This has happened before, but it's never been a problem until now. The screens that pop up which require a click are so off-screen that I can't even read them much less click them, which means the installation can't continue. Help!

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08-08-2025, 06:15 AM	#2
BetterRed null operator (he/him) Posts: 21,784 Karma: 30237628 Join Date: Mar 2012 Location: Sydney Australia Device: none	That's a MS "Trusted Installer" issue, try Alt+Space,M then the arrow keys to see if you can bring the Window into view.

08-09-2025, 02:23 AM	#3
Ma'am-I-Am Preferred pronouns: We/Us Posts: 216 Karma: 533346 Join Date: Jun 2014 Location: <--- Over There, USA Device: Kindle PW 2	Thank you! I was all set to do this, but this time I had no problem. I hate Win 11 (and it's soooo sloooow). However, I'm saving your post in case it happens again.

08-09-2025, 09:49 PM	#5
theducks Well trained by Cats Posts: 31,106 Karma: 60406498 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	How much RAM does your W11 have. Too small of RAM and no SSD will slow things down. Also, installing (IMHO) bloated Security suites will take a toll. (I have a i7-4000 w 32G that is not compliant under the original rules. I will not try W11 now, even if they relax. I don't trust M$. all my W10 machines seem to get slower and slower, each W10 update )

08-10-2025, 02:34 AM	#6
Ma'am-I-Am Preferred pronouns: We/Us Posts: 216 Karma: 533346 Join Date: Jun 2014 Location: <--- Over There, USA Device: Kindle PW 2	Processor Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (3.00 GHz) Installed RAM 16.0 GB (15.8 GB usable) C: is an SSD It's a pre-built HP Z1. I had no choice. I guess I say it's slow because it does things like hang and it seems to "trip over its own feet" when copying or cut/paste files. What I mean is, sometime during a transfer it will pop up an error saying the file is in use. Well, yeah. By Windows transferring the file! It also takes longer than it did with Win 10. Booting may or may not be swift (HP installed some boot file protection thing that I cannot for the life of me remember the name). And all this is intermittent. Anyway, I have what I have and it's adequate. I'm not a gamer and rarely have multiple heavy duty apps open. Firefox, Bitdefender, Backblaze, and JDownloader take the top spots in mem usage. Thanks for the interest, but nothing's going to change at this time. PS - I don't trust any tech company. The constant spying and data collection, etc. freaks me out and I do not believe them when they say they won't. I had a pointed reminder of that the other day from Amazon. Let me know if you want that story.

08-10-2025, 06:13 AM	#8
Sirtel Grand Sorcerer Posts: 13,585 Karma: 240526511 Join Date: Jan 2014 Location: Estonia Device: Kobo Sage & Libra 2	I haven't run anything besides Windows Defender for a decade or more. No viruses, no malware.

08-10-2025, 07:28 PM	#10
Ma'am-I-Am Preferred pronouns: We/Us Posts: 216 Karma: 533346 Join Date: Jun 2014 Location: <--- Over There, USA Device: Kindle PW 2	Thanks for the info and link. I'll read up on it later and see if I can tweak a few things.

08-11-2025, 05:05 AM	#12
Sirtel Grand Sorcerer Posts: 13,585 Karma: 240526511 Join Date: Jan 2014 Location: Estonia Device: Kobo Sage & Libra 2	I updated my two computers (both several years old) to Windows 11 recently. Neither is particularly slower than before. Windows 11 has many faults, but I'd not say that slowness is one of them.

Yesterday, 11:49 PM	#14
Jaws JCL Punch-Card Collector Posts: 81 Karma: 34468 Join Date: Jun 2014 Location: Antarctica Device: Aggressively Device Independent	Ma'am I Am, how big is that SSD? If it's a minimal one — some HPs from the 9th-generation-processor era shipped with as little as 128Gb for a "home drive," expecting users to use the cloud — you may be having trouble with the paging file having to reallocate itself. If the drive is as small as 128Gb, the solution is to add a secondary drive. Sorry, but 128Gb is too small for practical use. If you can't add a secondary drive, you can try clearing the paging file (see below), but don't increase the size of the paging file itself above the size of your memory (16Gb). If the drive is at least 256Gb, you've got more options. The main one is to increase the size of the paging file to at least 32Gb (twice your installed memory); here's a clear explanation of how, and it's quite simple: https://www.supportyourtech.com/tech...by-step-guide/ The second-level tweak is less obvious: Clear out junk from your Recycle Bin... and the paging file itself. Doing this fully and properly will slow down the shutdown sequence. It will modestly enhance system security, too. Here's a clear explanation of how, with three options: https://www.thewindowsclub.com/how-t...ile-in-windows Then reboot, preferably a cold boot (full power off). As a general rule, no Windows machine that is connected to the internet should be allowed to run for more than a week to ten days without a reboot. This is a consequence of von Neumann pipelining, the stack structure, and some works-for-most-things-but-not-everything compromises in the processor itself (especially for an i7 with its 8 cores, with the requirement to allocate work among the cores). And it's not as much of a pain as in the days of Windows 95/98, when booting a machine took from 2-5 minutes…