Libra Colour Kobo Libra Colour Issues

[CaptainCrunch]

Hi, I bought a Kobo Libra Colour a few weeks ago, and I love it...when it works.

After about a week, the device becomes almost unusable and I have to factory reset it to get it to work again. Pocket articles will stop syncing altogether, and the 'My Google Drive' and 'My Dropbox' items in the 'More' menu disappear as well.

Does anybody know how to fix this? I don't think I want this device if I have to do this once a week. Sometimes, it only lasts a few days before I have to factory reset it again

[PeterT]

Have you trioed a power off / power on cycle rather than a reset?

[CaptainCrunch]

Originally Posted by PeterT

Have you trioed a power off / power on cycle rather than a reset?

Yes. Multiple reboots, I've tried forgetting all networks and reconnecting to my network. The only thing that seems to work once it starts doing 'failed to sync' and google/dropbox disappear is a factory reset.

[DNSB]

Originally Posted by CaptainCrunch

Hi, I bought a Kobo Libra Colour a few weeks ago, and I love it...when it works.

After about a week, the device becomes almost unusable and I have to factory reset it to get it to work again. Pocket articles will stop syncing altogether, and the 'My Google Drive' and 'My Dropbox' items in the 'More' menu disappear as well.

Does anybody know how to fix this? I don't think I want this device if I have to do this once a week. Sometimes, it only lasts a few days before I have to factory reset it again

With the disappearing My Google Drive and My Dropbox items, this almost sounds as if you are having a problem that is damaging the Kobo eReader.conf file. Since you mention you only purchased it a couple of weeks back, I'd suggest doing an exchange.

[CaptainCrunch]

Originally Posted by DNSB

With the disappearing My Google Drive and My Dropbox items, this almost sounds as if you are having a problem that is damaging the Kobo eReader.conf file. Since you mention you only purchased it a couple of weeks back, I'd suggest doing an exchange.

I was wondering myself if that was the case. I did a full reinstall of everything with a full backup of the Kobo. Next time weirdness starts, I'll try to see if anything in the .conf file or any other files have changed.

...also, after the recent news about Pocket I guess that's a moot point anyway. So I set up Wallabag this morning. The interface isn't as pretty as Pocket, but we will see...

[Cootey]

Originally Posted by DNSB

With the disappearing My Google Drive and My Dropbox items, this almost sounds as if you are having a problem that is damaging the Kobo eReader.conf file. Since you mention you only purchased it a couple of weeks back, I'd suggest doing an exchange.

Agreed. That KLC isn’t functioning as designed. You can try to troubleshoot it. Perhaps you can even fix it, but now is the time when you’re able to get a free exchange, so I would take advantage of that just in case it’s a hardware issue.

[compurandom]

If a factory reset fixes it, sounds like your database is getting corrupted.

Do you ever plug it into USB? That can cause this. (Rebooting before plugging in USB usually prevents problems with this bug.)

If you aren't using usb with the device, possibly the internal SD card in the device is having hardware issues.

[CaptainCrunch]

Originally Posted by compurandom

If a factory reset fixes it, sounds like your database is getting corrupted.

Do you ever plug it into USB? That can cause this. (Rebooting before plugging in USB usually prevents problems with this bug.)

If you aren't using usb with the device, possibly the internal SD card in the device is having hardware issues.

I was only using USB to modify the .conf file so that it synchronizes with my local Calibre server. Everything else was done over network. I wasn't aware of this bug you mention, but the issues all seemed to start after about a week or so of use. Sometimes, I was able to get around it by forgetting all known networks, turning off Wifi, rebooting, and reconnecting. But usually, once I noticed that the Dropbox and Google Drive were missing, it wouldn't sync anything again until I did a factory reset. I did a full backup after the last factory reset, and will compare differences in the file system if it happens again.

But anyhoo, after the last reset, I installed NickelMenu and Koreader. So I've been using Wallabag (also hosted locally) as a Pocket replacement. So far, everything has been working flawlessly. If this keeps working with no issues, I'll be using Koreader exclusively. Fingers crossed.

[compurandom]

The exact nature of the bug is that some random thing (there are several candidates) running on the kobo keeps a file open and prevents the disk from being unmounted by kobo before it is exported to USB.

The result is that two devices are modifying the disk at the same time which can lead to filesystem corruption.

The most likely file corrupted in this case is the encrypted sqlite file that contains passwords and authentication tokens, which is why your wifi, google drive, etc., stop working.

The most likely thing to keep a file open is the reader itself. Some people say exiting to the home screen helps. (I'm sure it does at least sometimes.) Rebooting makes sure there is nothing else left. I have a NickelMenu entry that forceably turns off wifi and reboots.