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#16 |
Resident Curmudgeon
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Karma: 145864619
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Would you mind editing the first post to add in the phone numbers and suggesting to call Kobo CS instead of using the chat?
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#17 | |
Grand Sorcerer
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Karma: 70766125
Join Date: Feb 2009
Device: Kobo Clara 2E
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Quote:
For example, I clicked on the picture of the phone next to the message box, the AI assistant comes up. Live by the Sword, die by the sword. |
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#18 |
Resident Curmudgeon
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Karma: 145864619
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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I prefer to call then the chat if at all possible.
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#19 |
Grand Sorcerer
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Karma: 70766125
Join Date: Feb 2009
Device: Kobo Clara 2E
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#20 |
Wizard
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Karma: 22003124
Join Date: Aug 2014
Device: Kobo Forma, Kobo Sage, Kobo Libra 2
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I’m just curious why you can’t send a picture? Even the most basic cell phones have a camera, many laptops come with one built in, any tablet worth a damn should too.
Seems to me that the issue would have been resolved if you had sent a picture. Which isn’t a wholly unreasonable request they just want to verify it’s the wrong item |
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