Book covers not showing for the deleted ones on Aamazon

[MMM2]

I recently found out that the covers of the books that have benn pulled from Amazon won’t show on Kindle home/library, just the ugly generic cover.
I really like seeing covers on my Kindle so this discovery was a huge letdown.
I’m sure many of you have those books that you bought on Amazon a long time ago but haven’t gotten around to reading, and they’re no longer available on Amazon for whatever reason.
I realized I have quite a lot of those, and just to think their covers won’t be displayed quite depresses me.

So I’m curious, do you do something about it (like downloading and converting them to epub)? Or just shrug it off and read them? Are there any ways to make those covers show up other than downloading onto your PC (apparently this is no longer an option if you have only the newest model?) and reading them as a personal document?
(I paid for them so no cover on display really annoys me...)
Also, does this happen on Kobo?

Thank you!

[pdurrant]

I would suggest complaining to Kindle customer support. This seems to me to be a bug, and something that can and should fix.

[MMM2]

Originally Posted by pdurrant

I would suggest complaining to Kindle customer support. This seems to me to be a bug, and something that can and should fix.

Thank you!

I thought so too at first so I did contact the customer support. I was told it was the way how it worked and was not a bug.

[HLS]

I am not seeing that issue on my kindles

[Scoob]

Depending on how much effort and time you want to put into this you can use Calibre to change the generic cover to the actual book cover that you want. It will probably be quicker to do it yourself rather than wait for CS to kick it up the chain to the boffins in the back to fix. You might have to do some liberating of your books before you can change the covers however.

[shalym]

I just checked, and this is definitely not true. I have a series of books that I purchased years ago, and the author has since pulled all of them from publication. They are all still in my library and still have covers showing both in the "manage my content" page on Amazon and when I look at them on my Kindle.

Just another case of an Amazon rep spouting untruths because they are clueless and say whatever they need to say in order to end the call.

Shari

[MMM2]

Originally Posted by shalym

I just checked, and this is definitely not true. I have a series of books that I purchased years ago, and the author has since pulled all of them from publication. They are all still in my library and still have covers showing both in the "manage my content" page on Amazon and when I look at them on my Kindle.

Just another case of an Amazon rep spouting untruths because they are clueless and say whatever they need to say in order to end the call.

Shari

Thank you.

When I checked those books of my own in my “content and devices” page, every single one of them had “no image available” image https://images-na.ssl-images-amazon....192192487_.gif
where the actual cover should be… at least for me. So I figured it did make sense the cover was the generic one when downloaded to Kindle... which raises another question.

Where do your cover images on your content page come from? Image link for my "still available" book is like this:
https://m.media-amazon.com/images/I/...3WHL.SX150.jpg
So, even if an author pulls books from Amazon, cover images stay on the Amazon server?
And I'm not sure if it's relevant, but I use Amazon.co.jp.

One more thing...

As I understand it, even if a book is no longer available, if you downloaded it to kindle while it was still on Amazon, then the actual cover stays. But once you delete it from Kindle and then re-download it, then I think the cover would be changed to the generic one.

[shalym]

Originally Posted by MMM2

Thank you.

When I checked those books of my own in my “content and devices” page, every single one of them had “no image available” image https://images-na.ssl-images-amazon....192192487_.gif
where the actual cover should be… at least for me. So I figured it did make sense the cover was the generic one when downloaded to Kindle... which raises another question.

Where do your cover images on your content page come from? Image link for my "still available" book is like this:
https://m.media-amazon.com/images/I/...3WHL.SX150.jpg
So, even if an author pulls books from Amazon, cover images stay on the Amazon server?
And I'm not sure if it's relevant, but I use Amazon.co.jp.

One more thing...

As I understand it, even if a book is no longer available, if you downloaded it to kindle while it was still on Amazon, then the actual cover stays. But once you delete it from Kindle and then re-download it, then I think the cover would be changed to the generic one.

In my case, the author removed the books many years ago, but the covers remain. When I checked to see if the covers still appeared on my Kindle last night, I used a Kindle that was purchased just last year, and had never had those particular books downloaded to it.

So...
1. The books in question were acquired by me between 2011 and 2014.
2. The author removed the books from Amazon in 2014.
3. When I look on the "Manage Content and Devices" page on Amazon, the covers are still there.
4. When I download the books to my Kindle that was purchased last year, the covers are still there.

Shari

[MMM2]

Thank you so much for responding, Shari!

Come to think of it, almost all of the books I'm talking about are trad pub books with a few exceptions, assuming yours are indie/self pub books?
That could be why Amazon works differently? I don't know.

I'll try the customer support again.

Thank you everyone.

[jhowell]

I can confirm the missing cover issue, at least for some books.

I looked though my oldest Kindle book purchases on the Manage Your Content and Devices page and quickly found one purchased in 2012 with a "No image available" cover shown. Clicking the title goes to a "page not found" dog photo, indicating that the book is no longer available for sale on Amazon.

Trying to use Download and Transfer on it results in a "Something went wrong" error popup.

I am able to use "Deliver or remove from device" and the resulting book shows on the device with a generic cover image in the library view.

[MMM2]

Originally Posted by jhowell

I can confirm the missing cover issue, at least for some books.

I looked though my oldest Kindle book purchases on the Manage Your Content and Devices page and quickly found one purchased in 2012 with a "No image available" cover shown. Clicking the title goes to a "page not found" dog photo, indicating that the book is no longer available for sale on Amazon.

Trying to use Download and Transfer on it results in a "Something went wrong" error popup.

I am able to use "Deliver or remove from device" and the resulting book shows on the device with a generic cover image in the library view.

Thank you! That’s exactly what happens, except the D&T part. (I haven’t tried it. Something’s going on…?) I guess I just have to live with it…

Thank you again, everyone.

[Quoth]

Originally Posted by jhowell

…
Clicking the title goes to a "page not found" dog photo, indicating that the book is no longer available for sale on Amazon.

Trying to use Download and Transfer on it results in a "Something went wrong" error popup.

This is why it's best to download straight after purchase (no matter who is seller) and then remove DRM. What if your kindle died/lost/stolen?

So much for Amazon's Cloud. The Cloud is simply someone else's server with opaque security, privacy and availability of service or content.

[jackm8]

Originally Posted by MMM2

So I’m curious, do you do something about it (like downloading and converting them to epub)? Or just shrug it off and read them? Are there any ways to make those covers show up other than downloading onto your PC (apparently this is no longer an option if you have only the newest model?) and reading them as a personal document?
(I paid for them so no cover on display really annoys me...)
Also, does this happen on Kobo?

Thank you!

Try downloading you books PC, remove DRM, convert them into personal document, and then send them back to Kindle. You will get duplicate books, but converted should show correct thumbnail cover.

[JSWolf]

Amazon US & UK are both broken. D&T does not work. Nor doe downloading any new eBooks with a Kindle. So maybe the covers won't get removed by Amazon while it's broken.