MobileRead Forums
Register Guidelines E-Books Today's Posts Search

Go Back   MobileRead Forums > E-Book Readers > Amazon Kindle
Reload this Page Troubleshooting Broken Kindle Store interface

Notices

Reply
 
Thread Tools Search this Thread
Old 11-12-2024, 12:10 PM   #1
bugmen00t
Connoisseur
bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!
 
bugmen00t's Avatar
 
Posts: 82
Karma: 100000
Join Date: Aug 2015
Device: Kindle Keyboard 3G + Kindle Voyage WiFi + Kindle PW11 Kids WiFi
Unhappy Broken Kindle Store interface on Kindle Voyage
For some reason Kindle Store on my Voyage got broken a few days ago after routine "Updating your Kindle Store experience..." . I can open the Store, search & browse the book list, but the menu items doesn't show up (see attachment).

What I've tried and what I got:
  • Deleted store folder in .active-content-data and rebooted - still the same.
  • Replaced store folder from old backup and rebooted - still the same.
  • Replaced files in store folder with ones taken from my last-gen PW and rebooted - the menu items had showed up for a second but then the interface returned back to unresponsive mode.

I wonder if the problem's on my end or the last Amazon Kindle Store update was buggy.
Attached Thumbnails
Click image for larger version Name: screenshot.png Views: 112 Size: 170.8 KB ID: 211976  
Last edited by bugmen00t; 11-12-2024 at 02:07 PM.
bugmen00t is offline   Reply With Quote
Old 11-12-2024, 01:30 PM   #2
Frogm4n
Evangelist
Frogm4n ought to be getting tired of karma fortunes by now.Frogm4n ought to be getting tired of karma fortunes by now.Frogm4n ought to be getting tired of karma fortunes by now.Frogm4n ought to be getting tired of karma fortunes by now.Frogm4n ought to be getting tired of karma fortunes by now.Frogm4n ought to be getting tired of karma fortunes by now.Frogm4n ought to be getting tired of karma fortunes by now.Frogm4n ought to be getting tired of karma fortunes by now.Frogm4n ought to be getting tired of karma fortunes by now.Frogm4n ought to be getting tired of karma fortunes by now.Frogm4n ought to be getting tired of karma fortunes by now.
 
Posts: 457
Karma: 3579113
Join Date: Jul 2023
Device: Scribe 2022, OA2, PRS-350
They removed store access for older devices a couple years ago. I wouldn't be surprised if they are on another round.
Frogm4n is offline   Reply With Quote
Old 11-12-2024, 01:33 PM   #3
BionicGecko
Fanatic
BionicGecko ought to be getting tired of karma fortunes by now.BionicGecko ought to be getting tired of karma fortunes by now.BionicGecko ought to be getting tired of karma fortunes by now.BionicGecko ought to be getting tired of karma fortunes by now.BionicGecko ought to be getting tired of karma fortunes by now.BionicGecko ought to be getting tired of karma fortunes by now.BionicGecko ought to be getting tired of karma fortunes by now.BionicGecko ought to be getting tired of karma fortunes by now.BionicGecko ought to be getting tired of karma fortunes by now.BionicGecko ought to be getting tired of karma fortunes by now.BionicGecko ought to be getting tired of karma fortunes by now.
 
BionicGecko's Avatar
 
Posts: 509
Karma: 5555555
Join Date: Aug 2016
Location: Czech Republic
Device: Voyage, Oasis, Scribe, Colorsoft, Libra Colour
That made me curious so I checked on my Voyage and indeed I’m having the same issue. My other Kindles (all with software versions ≥ 5.17) can access the menu in the store without a problem.

It sure looks like Amazon pushed an update to the store without properly testing it on older firmwares.
BionicGecko is offline   Reply With Quote
Old 11-12-2024, 08:48 PM   #4
tomsem
Grand Sorcerer
tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.
 
Posts: 6,939
Karma: 27060151
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
Quote:
Originally Posted by BionicGecko View Post
That made me curious so I checked on my Voyage and indeed I’m having the same issue. My other Kindles (all with software versions ≥ 5.17) can access the menu in the store without a problem.

It sure looks like Amazon pushed an update to the store without properly testing it on older firmwares.
Wonder what happens if you try web browser to get to amazon.com (should be one of the Bookmarks)? Maybe it needs SSL cert update for example.
tomsem is offline   Reply With Quote
Old 11-13-2024, 12:48 AM   #5
bugmen00t
Connoisseur
bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!bugmen00t rocks like Gibraltar!
 
bugmen00t's Avatar
 
Posts: 82
Karma: 100000
Join Date: Aug 2015
Device: Kindle Keyboard 3G + Kindle Voyage WiFi + Kindle PW11 Kids WiFi
Quote:
Originally Posted by tomsem View Post
Wonder what happens if you try web browser to get to amazon.com (should be one of the Bookmarks)? Maybe it needs SSL cert update for example.
The experimental browser seems to be working fine (as good as any outdated browser could work at all)
bugmen00t is offline   Reply With Quote
Old 11-13-2024, 04:06 PM   #6
tomsem
Grand Sorcerer
tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.
 
Posts: 6,939
Karma: 27060151
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
Quote:
Originally Posted by bugmen00t View Post
The experimental browser seems to be working fine (as good as any outdated browser could work at all)
Well, I guess we'll see if they fix it.
tomsem is offline   Reply With Quote
Reply

Tags
kindle store, kindle voyage, store, voyage

« Previous Thread | Next Thread »

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Kindle PW3 5.9.6.1 ssh broken pipe leaves broken ssh xception Kindle Developer's Corner 8 01-27-2019 10:23 AM
If 3G not broken, can use PC to share internet to get DXG back on Kindle Store? e-ghost Kindle Developer's Corner 3 11-22-2015 11:26 AM
Customizing Kindle interface Briix Kindle Developer's Corner 0 01-06-2011 12:22 PM
Google books search on myezread store is broken jusmee Astak EZReader 0 04-15-2010 12:47 AM
Sony Connect store - search broken? diomark Sony Reader 7 11-10-2006 05:53 PM


All times are GMT -4. The time now is 03:56 AM.

Contact Us - FAQ - Guidelines - Privacy - Top

MobileRead.com is a privately owned, operated and funded community.