[GUI Plugin] OverDrive Libby

[Mlkramer]

generate code eventually worked

Originally Posted by Mlkramer

Libby has been up and running great for some time and just started getting below error. I did attempt to get and enter a new code

calibre, version 7.8.0
ERROR: Unhandled exception: <b>ClientForbiddenError</b>: Error synchronizing data<p>HTTP Error 403: Forbidden</p>

calibre 7.8 embedded-python: True
macOS-14.4.1-arm64-arm-64bit Darwin ('64bit', '')
('Darwin', '23.4.0', 'Darwin Kernel Version 23.4.0: Fri Mar 15 00:12:41 PDT 2024; root:xnu-10063.101.17~1/RELEASE_ARM64_T8103')
Python 3.11.5
OSX: ('14.4.1', ('', '', ''), 'arm64')
Interface language: None
EXE path: /Applications/calibre.app/Contents/MacOS/calibre
Successfully initialized third party plugins: DeACSM (0, 0, 16) && Gather KFX-ZIP (from KFX Input) (2, 10, 0) && DeDRM (10, 0, 9) && Package KFX (from KFX Input) (2, 10, 0) && Goodreads Sync (1, 16, 5) && KFX metadata reader (from KFX Input) (2, 10, 0) && From KFX (2, 10, 0) && KFX Input (2, 10, 0) && OverDrive Libby (0, 1, 9)
Traceback (most recent call last):
File "calibre_plugins.overdrive_libby.libby.client" , line 518, in send_request
response = req_opener.open(req, timeout=self.timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "urllib/request.py", line 525, in open
File "urllib/request.py", line 634, in http_response
File "urllib/request.py", line 563, in error
File "urllib/request.py", line 496, in _call_chain
File "urllib/request.py", line 643, in http_error_default
urllib.error.HTTPError: HTTP Error 403: Forbidden

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "calibre_plugins.overdrive_libby.workers", line 351, in run
synced_state = libby_client.sync()
^^^^^^^^^^^^^^^^^^^
File "calibre_plugins.overdrive_libby.libby.client" , line 631, in sync
res: Dict = self.send_request("chip/sync")
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "calibre_plugins.overdrive_libby.libby.client" , line 538, in send_request
ErrorHandler.process(e, error_response)
File "calibre_plugins.overdrive_libby.libby.errors" , line 143, in process
raise error_info["error"](
calibre_plugins.overdrive_libby.libby.errors.Clien tForbiddenError: <calibre_plugins.overdrive_libby.libby.errors.Clie ntForbiddenError; http_status=403, msg='HTTP Error 403: Forbidden', error_response='{"result":"missing_chip"}''>

[adinab]

I've been using the Overdrive Libby plugin for Calibre on Mac without issue until tonight, where it was giving me an error. I tried reinstalling the plugin and went to the 'customize plugin' area where I would enter in the setup code as I had done in the past... but it won't let me type it in. It just gives me a thick black line and when I try to type in the code, nothing shows up. I'm on Mac, I tried downgrading to Calibre 7.8.0, installed the plugin directly from Calibre and then from a zip file, restarted my computer, reinstalled EVERYTHING including Calibre to 6.29 and all of my plugins, upgraded back up to 7.9.0. Still can't enter the setup code when I had no issue doing it in the past. Would anyone be able to help with this or tell me why it might be happening?

[DaySleeper]

Is anyone having this trouble downloading magazines? It was working fine until now, but today, with different magazines from different libraries, I get "key error." Here is one of the full error messages:

calibre, version 6.14.1
ERROR: Unhandled exception: <b>KeyError</b>: Failed to download e-book

calibre 6.14.1 Portable embedded-python: True
Windows-10-10.0.19045-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19045')
Python 3.10.1
Windows: ('10', '10.0.19045', 'SP0', 'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: DeACSM (0, 0, 16) && Gather KFX-ZIP (from KFX Input) (2, 6, 0) && DeDRM (10, 0, 3) && Package KFX (from KFX Input) (2, 6, 0) && Access Aide (0, 1, 13) && Action Chains (1, 18, 19) && Annotations (1, 17, 13) && Calibre Power Search Plugin (2, 2, 0) && CalibreSpy (1, 0, 92) && Count Pages (1, 12, 1) && DOC Input (1, 0, 1) && Ebook Translator (2, 0, 3) && Editor Chains (0, 8, 3) && EpubMerge (2, 17, 0) && EpubSplit (3, 6, 0) && FanFicFare (4, 20, 0) && FictionDB (1, 4, 1) && Find Duplicates (1, 10, 7) && GetFileName (0, 2, 0) && Goodreads (1, 7, 3) && Goodreads_Rating (4, 0, 0) && Job Spy (1, 0, 205) && KFX metadata reader (from KFX Input) (2, 6, 0) && KFX Input (2, 6, 0) && Set KFX metadata (from KFX Output) (2, 3, 1) && KFX Output (2, 3, 1) && Kindle Collections (1, 7, 29) && KindleUnpack - The Plugin (0, 83, 1) && Mass Search-Replace (1, 7, 1) && Media File Importer (1, 0, 27) && Modify ePub (1, 8, 2) && MultiColumnSearch (1, 0, 96) && Open With (1, 8, 1) && OverDrive Libby (0, 1, 9) && Overdrive Link (2, 57, 0) && Reading List (1, 15, 1) && Save To Format (0, 0, 6) && Search The Internet (1, 10, 4) && Similar Stories (1, 0, 58) && Standard Ebooks (1, 0, 0) && TTS to MP3 (0, 6, 0) && View Manager (1, 10, 2) && Wiki Reader (2, 2, 1) && all recipes Recipe Reader (1, 0, 2) && Overdrive Link Metadata Source (2, 57, 0)
Traceback (most recent call last):
File "calibre\gui2\threaded_jobs.py", line 82, in start_work
File "calibre_plugins.overdrive_libby.magazine_download ", line 387, in __call__
File "calibre_plugins.overdrive_libby.magazine_download ", line 467, in _custom_download
File "calibre_plugins.overdrive_libby.libby.client" , line 822, in process_ebook
KeyError: 'openbook'

[sgmoore]

Originally Posted by DaySleeper

Is anyone having this trouble downloading magazines? It was working fine until now, but today, with different magazines from different libraries, I get "key error." Here is one of the full error messages:

..

File "calibre\gui2\threaded_jobs.py", line 82, in start_work
File "calibre_plugins.overdrive_libby.magazine_download ", line 387, in __call__
File "calibre_plugins.overdrive_libby.magazine_download ", line 467, in _custom_download
File "calibre_plugins.overdrive_libby.libby.client" , line 822, in process_ebook
KeyError: 'openbook'

Just tried it and I got the same error.

The bad news is that the plugin is not getting the response it is expecting from the server so it could be a deliberate change on the server side.

https://github.com/ping/libby-calibr...client.py#L822

[Winnito]

New Libby code solved this 403 error for me as well. Tnx ppls

[sgmoore]

Originally Posted by adinab

I've been using the Overdrive Libby plugin for Calibre on Mac without issue until tonight, where it was giving me an error. I tried reinstalling the plugin and went to the 'customize plugin' area where I would enter in the setup code as I had done in the past... but it won't let me type it in. It just gives me a thick black line and when I try to type in the code, nothing shows up. I'm on Mac, I tried downgrading to Calibre 7.8.0, installed the plugin directly from Calibre and then from a zip file, restarted my computer, reinstalled EVERYTHING including Calibre to 6.29 and all of my plugins, upgraded back up to 7.9.0. Still can't enter the setup code when I had no issue doing it in the past. Would anyone be able to help with this or tell me why it might be happening?

Not a mac user, but a thick black line sounds like a video corruption. Do all the rest of the dialogs look OK and does resizing the control make any difference?

Trying restart in Debug Mode and see if any error messages appear in the log.

Also, if you type a number (even if you can't see anything happening) and click on OK do you get an error, either on-screen or in the debug log file.

[DaySleeper]

Originally Posted by sgmoore

Just tried it and I got the same error.

The bad news is that the plugin is not getting the response it is expecting from the server so it could be a deliberate change on the server side.

https://github.com/ping/libby-calibr...client.py#L822

I hope someone knows how to update the plugin to fix this. I've come to depend on it lately.

[soothiequeen]

Unfortunately, I'm getting a slightly different 403 error than the one in the original post. My 403 error response is completely empty:

calibre, version 7.9.0
ERROR: Unhandled exception: <b>ClientForbiddenError</b>: Failed to download e-book<p>HTTP Error 403: Forbidden</p>

calibre 7.9  embedded-python: True
Windows-10-10.0.22631-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.22631')
Python 3.11.5
Windows: ('10', '10.0.22631', 'SP0', 'Multiprocessor Free')
Interface language: None
EXE path: C:\Program Files\Calibre2\calibre.exe
Successfully initialized third party plugins: DeACSM (0, 0, 16) && DeDRM (10, 0, 9) && Obok DeDRM (10, 0, 9) && OverDrive Libby (0, 1, 9)
Traceback (most recent call last):
  File "calibre_plugins.overdrive_libby.libby.client", line 518, in send_request
  File "urllib\request.py", line 525, in open
  File "urllib\request.py", line 634, in http_response
  File "urllib\request.py", line 563, in error
  File "urllib\request.py", line 496, in _call_chain
  File "urllib\request.py", line 643, in http_error_default
urllib.error.HTTPError: HTTP Error 403: Forbidden

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "calibre\gui2\threaded_jobs.py", line 85, in start_work
  File "calibre_plugins.overdrive_libby.ebook_download", line 50, in __call__
  File "calibre_plugins.overdrive_libby.ebook_download", line 94, in _custom_download
  File "calibre_plugins.overdrive_libby.libby.client", line 806, in fulfill_loan_file
  File "calibre_plugins.overdrive_libby.libby.client", line 538, in send_request
  File "calibre_plugins.overdrive_libby.libby.errors", line 143, in process
calibre_plugins.overdrive_libby.libby.errors.ClientForbiddenError: <calibre_plugins.overdrive_libby.libby.errors.ClientForbiddenError; http_status=403, msg='HTTP Error 403: Forbidden', error_response=' ''>

I hope someone else with the same problem might be able to help?

Originally Posted by DaySleeper

I'm also having trouble today with the plug-in, but am getting a different error:

calibre, version 6.14.1
ERROR: Unhandled exception: <b>ClientForbiddenError</b>: Error synchronizing data<p>HTTP Error 403: Forbidden</p>

calibre 6.14.1 Portable embedded-python: True
Windows-10-10.0.19045-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19045')
Python 3.10.1
Windows: ('10', '10.0.19045', 'SP0', 'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: DeACSM (0, 0, 16) && Gather KFX-ZIP (from KFX Input) (2, 6, 0) && DeDRM (10, 0, 3) && Package KFX (from KFX Input) (2, 6, 0) && Access Aide (0, 1, 13) && Action Chains (1, 18, 19) && Annotations (1, 17, 13) && Calibre Power Search Plugin (2, 2, 0) && CalibreSpy (1, 0, 92) && Count Pages (1, 12, 1) && DOC Input (1, 0, 1) && Ebook Translator (2, 0, 3) && Editor Chains (0, 8, 3) && EpubMerge (2, 17, 0) && EpubSplit (3, 6, 0) && FanFicFare (4, 20, 0) && FictionDB (1, 4, 1) && Find Duplicates (1, 10, 7) && GetFileName (0, 2, 0) && Goodreads (1, 7, 3) && Goodreads_Rating (4, 0, 0) && Job Spy (1, 0, 205) && KFX metadata reader (from KFX Input) (2, 6, 0) && KFX Input (2, 6, 0) && Set KFX metadata (from KFX Output) (2, 3, 1) && KFX Output (2, 3, 1) && Kindle Collections (1, 7, 29) && KindleUnpack - The Plugin (0, 83, 1) && Mass Search-Replace (1, 7, 1) && Media File Importer (1, 0, 27) && Modify ePub (1, 8, 2) && MultiColumnSearch (1, 0, 96) && Open With (1, 8, 1) && OverDrive Libby (0, 1, 9) && Overdrive Link (2, 57, 0) && Reading List (1, 15, 1) && Save To Format (0, 0, 6) && Search The Internet (1, 10, 4) && Similar Stories (1, 0, 58) && Standard Ebooks (1, 0, 0) && TTS to MP3 (0, 6, 0) && View Manager (1, 10, 2) && Wiki Reader (2, 2, 1) && all recipes Recipe Reader (1, 0, 2) && Overdrive Link Metadata Source (2, 57, 0)
Traceback (most recent call last):
File "calibre_plugins.overdrive_libby.libby.client" , line 518, in send_request
File "urllib\request.py", line 525, in open
File "urllib\request.py", line 634, in http_response
File "urllib\request.py", line 563, in error
File "urllib\request.py", line 496, in _call_chain
File "urllib\request.py", line 643, in http_error_default
urllib.error.HTTPError: HTTP Error 403: Forbidden

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "calibre_plugins.overdrive_libby.workers", line 351, in run
File "calibre_plugins.overdrive_libby.libby.client" , line 631, in sync
File "calibre_plugins.overdrive_libby.libby.client" , line 538, in send_request
File "calibre_plugins.overdrive_libby.libby.errors" , line 143, in process
calibre_plugins.overdrive_libby.libby.errors.Clien tForbiddenError: <calibre_plugins.overdrive_libby.libby.errors.Clie ntForbiddenError; http_status=403, msg='HTTP Error 403: Forbidden', error_response='{"result":"missing_chip"}''>

[miss_p1nky]

Originally Posted by adinab

I've been using the Overdrive Libby plugin for Calibre on Mac without issue until tonight, where it was giving me an error. I tried reinstalling the plugin and went to the 'customize plugin' area where I would enter in the setup code as I had done in the past... but it won't let me type it in. It just gives me a thick black line and when I try to type in the code, nothing shows up. I'm on Mac, I tried downgrading to Calibre 7.8.0, installed the plugin directly from Calibre and then from a zip file, restarted my computer, reinstalled EVERYTHING including Calibre to 6.29 and all of my plugins, upgraded back up to 7.9.0. Still can't enter the setup code when I had no issue doing it in the past. Would anyone be able to help with this or tell me why it might be happening?

Someone had the same problem and was able to solve it. When you click in the typing area, move your cursor using the left arrow. Turned out you're just simply at the end of the limit, that's why you can't type more.
https://github.com/ping/libby-calibre-plugin/issues/22

[sgmoore]

Originally Posted by soothiequeen

Unfortunately, I'm getting a slightly different 403 error than the one in the original post. My 403 error response is completely empty:

[CODE]
calibre, version 7.9.0
ERROR: Unhandled exception: <b>ClientForbiddenError</b>: Failed to download e-book<p>HTTP Error 403: Forbidden</p>

..

I hope someone else with the same problem might be able to help?

Unfortunately it is not just you, so I am wondering if anyone does NOT have this problem.

The magazine downloads stopped working a few days ago whilst the ebook downloads still worked. But now it looks like ebook downloads have stopped.

At least with ebooks we can still download them manually.

[Amalthia]

The Libby app failed on my end too as of yesterday when I last tried downloading from the plugin in Calibre.

calibre, version 7.9.0
ERROR: Unhandled exception: <b>ClientForbiddenError</b>: Failed to download e-book<p>HTTP Error 403: Forbidden</p>

calibre 7.9  embedded-python: True
Windows-10-10.0.22631-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.22631')
Python 3.11.5
Windows: ('10', '10.0.22631', 'SP0', 'Multiprocessor Free')
Interface language: None
EXE path: C:\Program Files\Calibre2\calibre.exe
Successfully initialized third party plugins: DeACSM (0, 0, 16) && Gather KFX-ZIP (from KFX Input) (2, 10, 0) && DeDRM (10, 0, 9) && Package KFX (from KFX Input) (2, 10, 0) && Action Chains (1, 20, 2) && Audit Log (1, 0, 19) && Count Pages (1, 13, 6) && Diaps Editing Toolbag (0, 4, 0) && EpubMerge (2, 18, 0) && EpubSplit (3, 7, 0) && FanFicFare (4, 33, 0) && Fantastic Fiction (1, 7, 0) && Find Duplicates (1, 10, 9) && Generate Cover (2, 3, 4) && Goodreads (1, 8, 1) && KFX metadata reader (from KFX Input) (2, 10, 0) && From KFX (2, 10, 0) && KFX Input (2, 10, 0) && Set KFX metadata (from KFX Output) (2, 7, 0) && KFX Output (2, 7, 0) && Kindle hi-res covers (0, 5, 1) && Obok DeDRM (10, 0, 9) && OverDrive Libby (0, 1, 9) && Reading List (1, 15, 4) && Reformat plugin (2, 4, 0) && Scroll Book Details (1, 0, 2) && Smashwords Metadata (1, 0, 2) && User Category (1, 6, 1)
Traceback (most recent call last):
  File "calibre_plugins.overdrive_libby.libby.client", line 518, in send_request
  File "urllib\request.py", line 525, in open
  File "urllib\request.py", line 634, in http_response
  File "urllib\request.py", line 563, in error
  File "urllib\request.py", line 496, in _call_chain
  File "urllib\request.py", line 643, in http_error_default
urllib.error.HTTPError: HTTP Error 403: Forbidden

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "calibre\gui2\threaded_jobs.py", line 85, in start_work
  File "calibre_plugins.overdrive_libby.ebook_download", line 50, in __call__
  File "calibre_plugins.overdrive_libby.ebook_download", line 94, in _custom_download
  File "calibre_plugins.overdrive_libby.libby.client", line 806, in fulfill_loan_file
  File "calibre_plugins.overdrive_libby.libby.client", line 538, in send_request
  File "calibre_plugins.overdrive_libby.libby.errors", line 143, in process
calibre_plugins.overdrive_libby.libby.errors.ClientForbiddenError: <calibre_plugins.overdrive_libby.libby.errors.ClientForbiddenError; http_status=403, msg='HTTP Error 403: Forbidden', error_response=' ''>

[adinab]

Originally Posted by miss_p1nky

Someone had the same problem and was able to solve it. When you click in the typing area, move your cursor using the left arrow. Turned out you're just simply at the end of the limit, that's why you can't type more.
https://github.com/ping/libby-calibre-plugin/issues/22

That's what it was, thank you.

Now I'm having the same issues as everyone else with the 403 error Hopefully the plugin dev will be able to fix it or figure something out, tons of people on Reddit are also having the same problem

[Thena]

Yes, seems like we are all getting this error now. The plugin can pull our loans but it can't download them anymore. I have to go back to the old fashioned way of downloading them from overdrive for now.

[DaySleeper]

I can get my loans directly from the library websites, except for magazines, for which the plugin seems to be the only download option.

[Pjama]

I literally started using this last week, after finding out how many magazines were available from one of my library cards. Downloaded one edition of Paris Match and one New Yorker. Went back to get new Paris Match for my new Libra Colour which is arriving soon, just to find it is broken! I hope whoever made this plugin can fix it, but it does look as it the plug-in is looking for an on device chip so I imagine Libby has tightened their security protocol.

I hope 'ping' can fix this soon.

Error message:

Spoiler:

calibre, version 7.9.0
ERROR: Unhandled exception: <b>ClientForbiddenError</b>: Error synchronizing data<p>HTTP Error 403: Forbidden</p>

calibre 7.9 embedded-python: True
macOS-14.4.1-arm64-arm-64bit Darwin ('64bit', '')
('Darwin', '23.4.0', 'Darwin Kernel Version 23.4.0: Fri Mar 15 00:10:42 PDT 2024; root:xnu-10063.101.17~1/RELEASE_ARM64_T6000')
Python 3.11.5
OSX: ('14.4.1', ('', '', ''), 'arm64')
Interface language: None
EXE path: /Applications/calibre.app/Contents/MacOS/calibre
Successfully initialized third party plugins: Gather KFX-ZIP (from KFX Input) (1, 48, 0) && DeDRM (10, 0, 3) && Package KFX (from KFX Input) (1, 48, 0) && Check Books (0, 1, 8) && EpubCheck (0, 2, 5) && Find Duplicates (1, 10, 8) && KFX metadata reader (from KFX Input) (1, 48, 0) && KFX Input (1, 48, 0) && Set KFX metadata (from KFX Output) (1, 61, 0) && KFX Output (1, 61, 0) && KePub Input (3, 4, 3) && KePub Metadata Reader (3, 4, 3) && KePub Metadata Writer (3, 4, 3) && Kindle hi-res covers (0, 5, 1) && KindleUnpack - The Plugin (0, 83, 1) && Kobo Utilities (2, 16, 13) && KoboTouchExtended (3, 6, 7) && Modify ePub (1, 8, 2) && Obok DeDRM (7, 1, 0) && OverDrive Libby (0, 1, 9) && Quality Check (1, 12, 0) && Save To Format (0, 0, 6)
Traceback (most recent call last):
File "calibre_plugins.overdrive_libby.libby.client" , line 518, in send_request
response = req_opener.open(req, timeout=self.timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "urllib/request.py", line 525, in open
File "urllib/request.py", line 634, in http_response
File "urllib/request.py", line 563, in error
File "urllib/request.py", line 496, in _call_chain
File "urllib/request.py", line 643, in http_error_default
urllib.error.HTTPError: HTTP Error 403: Forbidden

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "calibre_plugins.overdrive_libby.workers", line 351, in run
synced_state = libby_client.sync()
^^^^^^^^^^^^^^^^^^^
File "calibre_plugins.overdrive_libby.libby.client" , line 631, in sync
res: Dict = self.send_request("chip/sync")
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "calibre_plugins.overdrive_libby.libby.client" , line 538, in send_request
ErrorHandler.process(e, error_response)
File "calibre_plugins.overdrive_libby.libby.errors" , line 143, in process
raise error_info["error"](
calibre_plugins.overdrive_libby.libby.errors.Clien tForbiddenError: <calibre_plugins.overdrive_libby.libby.errors.Clie ntForbiddenError; http_status=403, msg='HTTP Error 403: Forbidden', error_response='{"result":"missing_chip"}''>