Touch Struggling to begin setup

ThisWreckage · 10-27-2023, 09:21 AM

My previous N905 Touch stopped working last year. I bought another via ebay and I'm struggling to set it up. It's so long since I set up the previous one that I'm effectively starting again. I connected it to a USB port on my desktop PC (one good quality cable produced a message that there was too much power being drawn) and the screen went black with a Connected and Charging text, also telling me to download the Kobo Desktop software in order to set the reader up, which I had already done.

Nothing further has happened. The online manual refers to options that did not appear on the screen when I first turned it on (such as choosing wifi or connected setup). I tried a full reset, but once I chose my language and connected the cable, I still have the same black screen.

File Explorer does not show the device.

Any advice, please?

meeera · 10-28-2023, 03:07 AM

Does the Kobo Desktop app show that the device is connected? I'm assuming by "good quality cable" you mean a proper data cable, not charging cable?

ThisWreckage · 10-28-2023, 03:10 AM

Quote:

Originally Posted by meeera

Does the Kobo Desktop app show that the device is connected? I'm assuming by "good quality cable" you mean a proper data cable, not charging cable?

Eventually the thing crashed completely, with the screen mostly black apart from some odd symbols. It won't even turn on - or off. The seller is accepting it back. That's the end of that one.

Sirtel · 10-28-2023, 08:27 AM

Quote:

Originally Posted by ThisWreckage

Eventually the thing crashed completely, with the screen mostly black apart from some odd symbols. It won't even turn on - or off. The seller is accepting it back. That's the end of that one.

I'd buy a newer model. Many of those ancient models may no longer be in working order, and even if they are, they'll probably give up the ghost pretty soon.

meeera · 10-28-2023, 09:55 AM

Quote:

Originally Posted by ThisWreckage

Eventually the thing crashed completely, with the screen mostly black apart from some odd symbols. It won't even turn on - or off. The seller is accepting it back. That's the end of that one.

Out of interest, could you post a pic of the screen? Glad the seller is doing the right thing. There's probably a reason they sold it.

10-27-2023, 09:21 AM	#1
ThisWreckage Junior Member Posts: 5 Karma: 10 Join Date: Oct 2023 Device: Kobo N905 Touch	Struggling to begin setup My previous N905 Touch stopped working last year. I bought another via ebay and I'm struggling to set it up. It's so long since I set up the previous one that I'm effectively starting again. I connected it to a USB port on my desktop PC (one good quality cable produced a message that there was too much power being drawn) and the screen went black with a Connected and Charging text, also telling me to download the Kobo Desktop software in order to set the reader up, which I had already done. Nothing further has happened. The online manual refers to options that did not appear on the screen when I first turned it on (such as choosing wifi or connected setup). I tried a full reset, but once I chose my language and connected the cable, I still have the same black screen. File Explorer does not show the device. Any advice, please?

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10-28-2023, 03:07 AM	#2
meeera Grand Sorcerer Posts: 5,816 Karma: 68407974 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	Does the Kobo Desktop app show that the device is connected? I'm assuming by "good quality cable" you mean a proper data cable, not charging cable?