Is it normal to have to press harder on certain points on the screen?

Javiatrix · 10-03-2023, 02:08 PM

Hey,

I bought a refurbished Boox Tab Ultra and really like it, but recently noticed when drawing a line that there was a gap in the middle of the line. I then started sketching lightly all around it and ended up with a perfectly blank circle in the middle of all my scribbles, like it wasn't detecting it in that circle. If I press a bit harder, it does recognise it, however. The size of the circle is about 15 mm in diameter.

Is this a known 'thing', or does anybody have any idea on what this is? Dodgy hardware etc?

Just to add, this only happens in one place on the screen, in the lower left quadrant...

Thanks in advance!

Renate · 10-03-2023, 06:56 PM

No, this is not good.
Keep an eye on this.
Save a screenshot with you doodling lightly.
Be on the lookout for the area widening.
It could be that physical damage has caused the seal on the edge to break.
Air and humidity go in coroding the electrodes.
Usually this is more often on the display and not the capacitive touch layer.

mergen3107 · 10-04-2023, 06:54 PM

Do you happen to have a magnet in the case of 15 mm circle?

Renate · 10-05-2023, 07:43 AM

Oh, wait. Are you talking about the Wacom stylus?

10-03-2023, 02:08 PM	#1
Javiatrix Junior Member Posts: 1 Karma: 10 Join Date: Oct 2023 Device: Onyx Boox	Is it normal to have to press harder on certain points on the screen? Hey, I bought a refurbished Boox Tab Ultra and really like it, but recently noticed when drawing a line that there was a gap in the middle of the line. I then started sketching lightly all around it and ended up with a perfectly blank circle in the middle of all my scribbles, like it wasn't detecting it in that circle. If I press a bit harder, it does recognise it, however. The size of the circle is about 15 mm in diameter. Is this a known 'thing', or does anybody have any idea on what this is? Dodgy hardware etc? Just to add, this only happens in one place on the screen, in the lower left quadrant... Thanks in advance!

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10-03-2023, 06:56 PM	#2
Renate Onyx-maniac Posts: 3,743 Karma: 16196313 Join Date: Feb 2012 Device: Nook NST, Glow2, 3, 4, '21, Kobo Aura2, Poke3, Poke5, Go6	No, this is not good. Keep an eye on this. Save a screenshot with you doodling lightly. Be on the lookout for the area widening. It could be that physical damage has caused the seal on the edge to break. Air and humidity go in coroding the electrodes. Usually this is more often on the display and not the capacitive touch layer.

10-04-2023, 06:54 PM	#3
mergen3107 Wizard Posts: 1,500 Karma: 5000046 Join Date: Feb 2012 Location: Cape Canaveral Device: Kindle Scribe	Do you happen to have a magnet in the case of 15 mm circle?

10-05-2023, 07:43 AM	#4
Renate Onyx-maniac Posts: 3,743 Karma: 16196313 Join Date: Feb 2012 Device: Nook NST, Glow2, 3, 4, '21, Kobo Aura2, Poke3, Poke5, Go6	Oh, wait. Are you talking about the Wacom stylus?