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Old 08-06-2023, 07:49 PM   #16
slm
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If you enter an email address that is associated with an account, you will have the option to click "Forgot Password" to reset the password.
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Old 08-06-2023, 09:26 PM   #17
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Quote:
Originally Posted by slm View Post
If you enter an email address that is associated with an account, you will have the option to click "Forgot Password" to reset the password.
And how does it confirm you are the right person? Sending you an email to the registered email address? Sending a text to the registered phone number? If you don't have access to either of those, as much use as a concrete block to a drowning person.

Amazon.ca does have an option to contact Customer Service for help restoring access to your account at the bottom of the Password Assistance box.

Quote:
Has your e-mail address or mobile phone number changed?

If you no longer use the e-mail address associated with your Amazon account, you may contact Customer Service for help restoring access to your account.
Last edited by DNSB; 08-06-2023 at 09:30 PM.
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