Clara HD - eReader-4.35.20400 Driver Error

LordP · 06-05-2023, 12:30 PM

I'm on Windows 11, and I've had problems for a while with ejecting the device.

It got so bad that I reset the Clara.

What happens is that the device is not completely ejected, the screen continues to say "Connected and Charging". I have to manually unplug it and then the screen will flash and the importing of books will begin.

I'm sort of convinced that the problem is with Windows and I was hoping that someone had run into this and solved it.

What I found is that in Settings -> Bluetooth & Devices -> Devices, I get "eReader-4.35.20400 Driver error".

I have not uninstalled the device in Device Manager because I'm afraid of making things worse - but I will if it helps.

When I first reset the Clara, it did eject cleanly and started importing books right away, even though it was still connected by USB.

Now it simply lays there like a lump.

EDIT: I wanted to add that before the reset, the device would start importing but the books never showed up anywhere. That's why I finally reset the Clara.

JSWolf · 06-05-2023, 01:44 PM

Before you plug in your Clara, make sure you are at the home screen. It's what I do with my Libra 2 and I don't have any problems. This was the solution when one version of the firmware caused a problem sometimes when plugging in while a book is showing.

The problem is not Windows as I'm using Windows 11 and I don't have a problem.

LordP · 06-05-2023, 03:19 PM

I'm gobsmacked.

Never in a million years would I have thought of this.

It worked. I ejected from Calibre and everything worked cleanly - it went to the home screen and imported a book lickety-split.

Thanks, JSWolf.

JSWolf · 06-05-2023, 06:06 PM

Quote:

Originally Posted by LordP

I'm gobsmacked.

Never in a million years would I have thought of this.

It worked. I ejected from Calibre and everything worked cleanly - it went to the home screen and imported a book lickety-split.

Thanks, JSWolf.

Your welcome.

Sometimes the solution can be something simple.

rcentros · 06-05-2023, 06:24 PM

Quote:

Originally Posted by JSWolf

Before you plug in your Clara, make sure you are at the home screen...

Not an issue with Linux. I wonder why the difference? (Although it does return to the home screen when I eject the Kobo.)

06-05-2023, 12:30 PM	#1
LordP Groupie Posts: 191 Karma: 1341124 Join Date: Aug 2010 Device: Kindle 3	Clara HD - eReader-4.35.20400 Driver Error I'm on Windows 11, and I've had problems for a while with ejecting the device. It got so bad that I reset the Clara. What happens is that the device is not completely ejected, the screen continues to say "Connected and Charging". I have to manually unplug it and then the screen will flash and the importing of books will begin. I'm sort of convinced that the problem is with Windows and I was hoping that someone had run into this and solved it. What I found is that in Settings -> Bluetooth & Devices -> Devices, I get "eReader-4.35.20400 Driver error". I have not uninstalled the device in Device Manager because I'm afraid of making things worse - but I will if it helps. When I first reset the Clara, it did eject cleanly and started importing books right away, even though it was still connected by USB. Now it simply lays there like a lump. EDIT: I wanted to add that before the reset, the device would start importing but the books never showed up anywhere. That's why I finally reset the Clara.

06-05-2023, 01:44 PM	#2
JSWolf Resident Curmudgeon Posts: 79,763 Karma: 145864619 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Before you plug in your Clara, make sure you are at the home screen. It's what I do with my Libra 2 and I don't have any problems. This was the solution when one version of the firmware caused a problem sometimes when plugging in while a book is showing. The problem is not Windows as I'm using Windows 11 and I don't have a problem. Last edited by JSWolf; 06-05-2023 at 06:06 PM.

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06-05-2023, 03:19 PM	#3
LordP Groupie Posts: 191 Karma: 1341124 Join Date: Aug 2010 Device: Kindle 3	I'm gobsmacked. Never in a million years would I have thought of this. It worked. I ejected from Calibre and everything worked cleanly - it went to the home screen and imported a book lickety-split. Thanks, JSWolf.

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