Troubleshooting Oasis starts alone

luele · 03-19-2023, 07:38 AM

Hi,
my 9th Gen Oasis starts sometimes (often in the night) after set him in standby mode (cover of the book is shown) two or three times and restarts with the tree logo. The firmware ist 15.1.1. and installed about 3 weeks before. No connection to the internet?

tomsem · 03-19-2023, 11:51 AM

Current version is 5.15.1.1, I assume this is what you have (the current version).

You might try manually installing 5.15.1.1. I think I saw somewhere that this fixed a similar issue for someone else.

luele · 03-19-2023, 03:38 PM

thanks I give it a try. (and yes, I forgot the first 5).

03-19-2023, 07:38 AM	#1
luele Enthusiast Posts: 31 Karma: 10 Join Date: Apr 2014 Device: Kindle Oasis 2	Oasis starts alone Hi, my 9th Gen Oasis starts sometimes (often in the night) after set him in standby mode (cover of the book is shown) two or three times and restarts with the tree logo. The firmware ist 15.1.1. and installed about 3 weeks before. No connection to the internet?

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03-19-2023, 11:51 AM	#2
tomsem Grand Sorcerer Posts: 6,900 Karma: 27013865 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	Current version is 5.15.1.1, I assume this is what you have (the current version). You might try manually installing 5.15.1.1. I think I saw somewhere that this fixed a similar issue for someone else.

03-19-2023, 03:38 PM	#3
luele Enthusiast Posts: 31 Karma: 10 Join Date: Apr 2014 Device: Kindle Oasis 2	thanks I give it a try. (and yes, I forgot the first 5).