Amazon has banned my account - my Kindle is now a (partial) brick. - Page 18

krisk · 04-13-2009, 05:35 PM

Why? Did you miss multiple pages of hmmmmm! maybe I better not shop at Amazon anymore! responses to this poster.

In my world that's called defamation when an entity has been harmed by unfounded claims/rumours.

snape · 04-13-2009, 06:05 PM

Quote:

In my world that's called defamation when an entity has been harmed by unfounded claims/rumours.

Hence my caveat "Unless either of those 2 statements are untrue..." If proof has been presented that any of Ian's statements are unfounded or false, then please provide a link, as I must have missed it.

Simply broadcasting the facts of a situation (again, assuming Ian's statements are true) doesn't necessarily qualify as defamation.

krisk · 04-13-2009, 06:31 PM

There aren't any proofs or facts of Ian's statements. When pushed he became quiet and all of a sudden he was reinstated at Amazon.

He came in here, stirred the pot, muddied Amazon's name, and *poof* gone.

lilac_jive · 04-13-2009, 06:38 PM

Quote:

Originally Posted by krisk

There aren't any proofs or facts of Ian's statements. When pushed he became quiet and all of a sudden he was reinstated at Amazon.

He came in here, stirred the pot, muddied Amazon's name, and *poof* gone.

And if the same thing happened to you, wouldn't you have asked for some help?

krisk · 04-13-2009, 06:46 PM

Quote:

Originally Posted by lilac_jive

And if the same thing happened to you, wouldn't you have asked for some help?

Oh absolutely! But lets look at the differences... I have over 500 posts. I'm not a one trick pony. He has 14 posts. Came in, shat, stirred and left.

Conclusion?

Nate the great · 04-13-2009, 06:48 PM

Quote:

Originally Posted by krisk

Came in, shat, stirred and left.

That was a good one.

krisk · 04-13-2009, 06:52 PM

*bows*

dmaul1114 · 04-13-2009, 07:12 PM

Quote:

Originally Posted by krisk

There aren't any proofs or facts of Ian's statements. When pushed he became quiet and all of a sudden he was reinstated at Amazon.

He came in here, stirred the pot, muddied Amazon's name, and *poof* gone.

True. But it's just annoying. Nothing illegal about it that Amazon could go after.

People have a bad experience with a company, there's nothing stopping them from bitching about it on forums, and no legal recourse for the company to stop or be awarded damages from said bitching.

krisk · 04-13-2009, 07:15 PM

If you were in business in a small town and someone marched into the Tuesday morning Rotary club and announced; "dmaul completely suckered me over!!!" and gave a convincing argument but no proofs and left after riling everyone up to the point where the bandwagon convened, most folks jumped on it, and all of a sudden the most of the town decided not to do business with you because of some stranger, don't you think you as the business owner would be pretty damn livid?

Ian · 04-13-2009, 08:16 PM

Hi all-

My only intention in posting my experience here was to express my shock and confusion at being banned from Amazon and to ask for help as to how I might go about resolving the situation.

I certainly received that help; many people suggested that I follow Amazon’s own contact procedure and write a very professionally, kindly-written note asking for them to review my account for a second time… which I did.

In turn, Amazon responded very quickly and professionally, and restored my account with no hassle less than 24 hours later. The reinstatement indicates that while my purchasing history had clearly raised some sort of flag, Amazon was willing to look at the issue once again, and they wound up welcoming me back… in less than a day.

I had been accidentally caught up in a (very appropriate) sweep designed to catch fraudsters… and Amazon fixed everything very quickly.

Once my problem was solved, and I reported everything back to this forum, I hadn’t planned on posting any further.

However, I’ve naturally continued to follow this discussion, and after reading some recent comments, I feel the need to contribute just once more.

While I very much appreciate the ongoing discussion about the possible dangers and pitfalls of DRM, I wonder if perhaps this particular thread hasn’t run its natural course.

As others have indicated, many of us have had a variety of positive experiences with Amazon.com, myself included. Are people here serving any positive purpose by bashing them after they so quickly and clearly resolved my own situation? And, to be honest, is there any point in people continuing to bash each other?

Just my (final) two cents.

Thanks again, all, and be well-

-Ian

markbot · 04-13-2009, 08:51 PM

Ian, I think you are completely making this up because you are Anti-DRM and want to demonstrate a scenario in which it could be harmful to the consumer.

Nate the great · 04-13-2009, 08:53 PM

Quote:

Originally Posted by markbot

Ian, I think you are completely making this up because you are Anti-DRM and want to demonstrate a scenario in which it could be harmful to the consumer.

Except that it happened to a bunch of other people last fall. Consumerist even covered it. Did all those people make up their story as well?

markbot · 04-13-2009, 08:57 PM

not seeing this epidemic of canceled kindle accounts on consumerist.com

Nate the great · 04-13-2009, 09:06 PM

It's not that hard to find:
http://consumerist.com/5044959/amazo...ounts-en-masse

snape · 04-13-2009, 09:18 PM

I wasn't aware this was a pro-Amazon-only message board. If Ian's statement of the facts are true, he had some valid grounds to be unhappy, yet his comments throughout this thread can hardly be considered unnecessarily critical of Amazon and their business practices. Claiming he shat on Amazon or anyone here is going a little far, in my opinion.

He also brought to light the very real potential that Kindle owners (and users of any brand of ebook reader, for that matter) could at some point lose access to previously purchased material. A discussion about that issue and what users can do to protect themselves is worthwhile.

Fortunately, with only a few dozen posts under my belt, my comments are nothing more than doggerel.

Carry on.

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04-13-2009, 05:35 PM	#256
krisk Wizard Posts: 2,148 Karma: 8229 Join Date: Nov 2008 Location: on the road again Device: kindle	Why? Did you miss multiple pages of hmmmmm! maybe I better not shop at Amazon anymore! responses to this poster. In my world that's called defamation when an entity has been harmed by unfounded claims/rumours.

04-13-2009, 06:31 PM	#258
krisk Wizard Posts: 2,148 Karma: 8229 Join Date: Nov 2008 Location: on the road again Device: kindle	There aren't any proofs or facts of Ian's statements. When pushed he became quiet and all of a sudden he was reinstated at Amazon. He came in here, stirred the pot, muddied Amazon's name, and poof gone.

04-13-2009, 06:52 PM	#262
krisk Wizard Posts: 2,148 Karma: 8229 Join Date: Nov 2008 Location: on the road again Device: kindle	bows

04-13-2009, 07:15 PM	#264
krisk Wizard Posts: 2,148 Karma: 8229 Join Date: Nov 2008 Location: on the road again Device: kindle	If you were in business in a small town and someone marched into the Tuesday morning Rotary club and announced; "dmaul completely suckered me over!!!" and gave a convincing argument but no proofs and left after riling everyone up to the point where the bandwagon convened, most folks jumped on it, and all of a sudden the most of the town decided not to do business with you because of some stranger, don't you think you as the business owner would be pretty damn livid?

04-13-2009, 08:16 PM	#265
Ian Member Posts: 17 Karma: 34 Join Date: Feb 2009 Device: Kindle	Hi all- My only intention in posting my experience here was to express my shock and confusion at being banned from Amazon and to ask for help as to how I might go about resolving the situation. I certainly received that help; many people suggested that I follow Amazon’s own contact procedure and write a very professionally, kindly-written note asking for them to review my account for a second time… which I did. In turn, Amazon responded very quickly and professionally, and restored my account with no hassle less than 24 hours later. The reinstatement indicates that while my purchasing history had clearly raised some sort of flag, Amazon was willing to look at the issue once again, and they wound up welcoming me back… in less than a day. I had been accidentally caught up in a (very appropriate) sweep designed to catch fraudsters… and Amazon fixed everything very quickly. Once my problem was solved, and I reported everything back to this forum, I hadn’t planned on posting any further. However, I’ve naturally continued to follow this discussion, and after reading some recent comments, I feel the need to contribute just once more. While I very much appreciate the ongoing discussion about the possible dangers and pitfalls of DRM, I wonder if perhaps this particular thread hasn’t run its natural course. As others have indicated, many of us have had a variety of positive experiences with Amazon.com, myself included. Are people here serving any positive purpose by bashing them after they so quickly and clearly resolved my own situation? And, to be honest, is there any point in people continuing to bash each other? Just my (final) two cents. Thanks again, all, and be well- -Ian

04-13-2009, 08:51 PM	#266
markbot Guru Posts: 612 Karma: 7511929 Join Date: Apr 2007 Location: New York, NY Device: Amazon Kindle Paperwhite 2	Ian, I think you are completely making this up because you are Anti-DRM and want to demonstrate a scenario in which it could be harmful to the consumer.

04-13-2009, 08:57 PM	#268
markbot Guru Posts: 612 Karma: 7511929 Join Date: Apr 2007 Location: New York, NY Device: Amazon Kindle Paperwhite 2	not seeing this epidemic of canceled kindle accounts on consumerist.com

04-13-2009, 09:06 PM	#269
Nate the great Sir Penguin of Edinburgh Posts: 12,375 Karma: 23555235 Join Date: Apr 2007 Location: DC Metro area Device: Shake a stick plus 1	It's not that hard to find: http://consumerist.com/5044959/amazo...ounts-en-masse

04-13-2009, 09:18 PM	#270
snape Language Lover Posts: 111 Karma: 71544 Join Date: Feb 2009 Device: Current: PRS-350, Kindle PW // Previous: PRS-505, Kindle 1, Kindle 2	I wasn't aware this was a pro-Amazon-only message board. If Ian's statement of the facts are true, he had some valid grounds to be unhappy, yet his comments throughout this thread can hardly be considered unnecessarily critical of Amazon and their business practices. Claiming he shat on Amazon or anyone here is going a little far, in my opinion. He also brought to light the very real potential that Kindle owners (and users of any brand of ebook reader, for that matter) could at some point lose access to previously purchased material. A discussion about that issue and what users can do to protect themselves is worthwhile. Fortunately, with only a few dozen posts under my belt, my comments are nothing more than doggerel. Carry on.