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Old 04-14-2022, 12:13 AM   #826
davidfor
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@alyssatot: You need to enable Private Messaging. This is in the "Edit Options" of the control panel. If this isn't there, it has to be added somehow. You can try posting in https://www.mobileread.com/forums/sh...d.php?t=319819 to ask it to be enabled, or contact a moderator.

Also, holding the power button down for that time simply forces the device to turn off. It doesn't trigger a factory reset. For that follow the instructions on https://help.kobo.com/hc/en-us/artic...or-Kobo-Elipsa.
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Old 04-14-2022, 12:21 PM   #827
Arni_MC
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Hello everyone,

after a factory reset today I bricked my Kobo Clara. It is now stuck in a blank screen. When I keep the button pressed for some time the message restoring is happening. After a boot the screen stays blank. Reading the forum I do need the image.
Can you please sent this one?
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Old 04-14-2022, 01:05 PM   #828
lebus
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Kobo Clara HD in endless boot loop

Good morning - I have a two year old refurbished Kobo Clara HD (N249). After a month or so of general flakiness, I did a series of syncs that each reported failure. Then a factory reset, which seems to succeed after 3-4 minutes, but then goes into an endless loop trying to reboot: The little blinking dots just keep on blinking, for up to two hours, the limit of my patience. I have repeated this sequence several times with no change.

Battery is good, fully charged, and charging. From the symptoms, I suspect that replacing the internal SD card with a fresh new image is probably my best path forward. I would be grateful to receive such an image. Thank you.
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Old 04-14-2022, 11:11 PM   #829
davidfor
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@Arni_MC, @lebus: PM sent.
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Old 04-16-2022, 03:38 AM   #830
Arni_MC
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Quote:
Originally Posted by davidfor View Post
@Arni_MC, @lebus: PM sent.
After using DD comand under Ubuntu on a new SD card same size all OK.

Thanks again for your help
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Old 04-19-2022, 03:39 AM   #831
alyssatot
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Quote:
Originally Posted by davidfor View Post
@alyssatot: You need to enable Private Messaging. This is in the "Edit Options" of the control panel. If this isn't there, it has to be added somehow. You can try posting in https://www.mobileread.com/forums/sh...d.php?t=319819 to ask it to be enabled, or contact a moderator.

Also, holding the power button down for that time simply forces the device to turn off. It doesn't trigger a factory reset. For that follow the instructions on https://help.kobo.com/hc/en-us/artic...or-Kobo-Elipsa.
Hi, @davidfor. I can receive PMs now. Thank you for the help!
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Old 04-21-2022, 11:50 AM   #832
Degeurige
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Hi, Yesterday my kobo clara hd got brick after update.

when trying to read from the sd card I got errors.
I have a replacement sdcard but i am looking for the image to put on the new card.

Can someone help please.
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Old 04-21-2022, 08:11 PM   #833
davidfor
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PM sent.
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Old 04-21-2022, 08:38 PM   #834
Degeurige
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tnhks

@davidfor


It worked thanks

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Old 04-22-2022, 07:15 AM   #835
aprate
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@davidfor, i see you are sending out a backup image for the kobo clara hd.

Could you plese send this to me ? i cant seem to reset nor boot my kobo clara hd(n249) ereader.

Its stuck on charging screen.
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Old 04-22-2022, 07:31 AM   #836
davidfor
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Posts: 24,905
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Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
PM sent.
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Old 04-22-2022, 08:15 AM   #837
aprate
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Quote:
Originally Posted by davidfor View Post
PM sent.
Oh, WOW it worked. Changed s/n just in case. Many thanks!
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Old 04-23-2022, 04:17 PM   #838
droopypt
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restoring loop

my kobo clara hd is in restoring loop for days, already tryed several solutions and nothing solved, can someone provide the image please?
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Old 04-24-2022, 12:22 AM   #839
davidfor
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Posts: 24,905
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Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
PM sent.
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Old 04-25-2022, 04:59 AM   #840
alyssatot
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Quote:
Originally Posted by alyssatot View Post
Hi, @davidfor. I can receive PMs now. Thank you for the help!
Hi. Can I request for the image? I can receive PMs now.
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