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Old 03-11-2022, 07:09 AM   #541
John F
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Originally Posted by ownedbycats View Post
I believe that's what davidfor said in another thread, yes.

Even if you can perfectly reproduce the conditions (specific hardware of the computer the device is being ejected from, the exact books on the device, the exact books being imported to the device, the current phase of the moon, etc etc), if that only triggers the problem 50% of the time, it's very hard to test for.
Or looking at the glass half full.

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Sure they can come round to me and I'll physically show them the issue happening again and again and again. Absolutely no worries it being 100% repeatable.
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I'm gonna guess that it would be the same here. Had three corrupted database incidents just using my usual workflow (yes I always eject properly etc), was thinking something was badly wrong with my new Libra 2, then read the threads here and realised what was wrong.

Rolled back, and zero problems ever since.
If Kobo wanted to chase this down, they should be able to. If Kobo can't reproduce it themselves, contact some customers and do some builds with more debug information.

And I don't want to hear about adding debugging information may make the problem go away.
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Old 03-11-2022, 08:14 AM   #542
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One reason I don't transfer like that is because most problems on Readers is due to eBooks with errors.
Again, meaningless, since none of these ebooks have errors, and they had been on my previous kobo with no problems. You're barking up the wrong tree.

And even if some of them did have errors, transferring them in small batches like that is the best way to find the bad one.
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Old 03-11-2022, 08:14 AM   #543
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I usually wait until I can read about any gotchas on a new firmware. This time I never went forward but am staying at 4.30 for now.
It updated itself. I had wifi on to download Pocket articles/library books.
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Old 03-11-2022, 08:26 AM   #544
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It updated itself. I had wifi on to download Pocket articles/library books.
As it will for all others users that are not hobbyists like us, and who wouldn't know how to roll back the firmware version.

No, Kobo needs to fix this before their products' gain a reputation for unreliability. We're approaching two months since the 31 rollout, and not a peep from them.
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Old 03-11-2022, 09:06 AM   #545
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As it will for all others users that are not hobbyists like us, and who wouldn't know how to roll back the firmware version.
And as stated before, those people are unlikely to be noticing the problem because they don't use the devices like we do. They probably aren't connecting to a computer at all. And the ones who it does affect, know how to avoid or fix the problem.

Quote:
No, Kobo needs to fix this before their products' gain a reputation for unreliability. We're approaching two months since the 31 rollout, and not a peep from them.
But, you should be measuring from when Kobo was first told about the problem. It wasn't reported here for several days, possibly a week, after the release. And it was a few more days before people realised there was something more going on than before. I don't know when it was first reported to Kobo. I discussed it with them on the 5th of February when I realised it was an actual problem (happening more often than previous firmware versions). Which makes it a little more than a month for them to find and fix a hard to pin down problem like this.

And of course, there is the second issue with WiFi on the Libra 2. They are probably trying to see if they can get both fixed for any update.
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Old 03-11-2022, 09:14 AM   #546
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Originally Posted by davidfor View Post
And as stated before, those people are unlikely to be noticing the problem because they don't use the devices like we do. They probably aren't connecting to a computer at all. And the ones who it does affect, know how to avoid or fix the problem.
The numbers are difficult to assess. But I imagine there are some who will get a book from Project Gutenberg (for example) and try to load it by plugging into the computer, without even knowing that MobileRead exists.
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Old 03-11-2022, 11:07 AM   #547
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The numbers are difficult to assess. But I imagine there are some who will get a book from Project Gutenberg (for example) and try to load it by plugging into the computer, without even knowing that MobileRead exists.
Of course there are. I never said there weren't. But, when compared to the number of users who simply get books from Kobo and sync, that number is probably as insignificant as the number of people who visit MobileRead.

But, does manually sideloading causes a problem? I'm not sure if it does or if you need to have something else access the database for database corruption to happen.
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Old 03-11-2022, 11:09 AM   #548
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But, does manually sideloading causes a problem? I'm not sure if it does or if you need to have something else access the database for database corruption to happen.
That's a good question!
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Old 03-11-2022, 11:39 AM   #549
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And of course, there is the second issue with WiFi on the Libra 2. They are probably trying to see if they can get both fixed for any update.
Which is also not a universal issue with the Libra 2, mine has been behaving quite properly with wifi off regardless of if I'm in a book, the homepage, my library, etc.
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Old 03-11-2022, 12:04 PM   #550
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But, does manually sideloading causes a problem? I'm not sure if it does or if you need to have something else access the database for database corruption to happen.
I just assumed that with a rapid re-connect, the import process still had a hold on the db when the filesystem unmounted and exported to USB. Perhaps the cover generation mentioned before -- though I doubt that's the instance for my case as I have Calibre upload the covers with the books.

I do find it amusingly ironic that the firmware that adds 'sideload mode' has a glitch that happens mostly when sideloading.
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Old 03-11-2022, 01:36 PM   #551
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It updated itself. I had wifi on to download Pocket articles/library books.
There is a patch that will prevent that.
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Old 03-11-2022, 01:52 PM   #552
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Does anyone have specific details on installing that patch? If it'll let me sync to the Kobo store without a forced upgrade I might revert.
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Old 03-11-2022, 02:49 PM   #553
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Does anyone have specific details on installing that patch? If it'll let me sync to the Kobo store without a forced upgrade I might revert.
In the file libnickel.so.1.0.0.yaml you want to change no to yes for...
Code:
Block WiFi firmware upgrade:
  - Enabled: no
You also need to download the firmware 4.30 ZIP file.
https://pgaskin.net/KoboStuff/kobofirmware.html
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Old 03-11-2022, 04:27 PM   #554
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I'm convinced that this has been a problem for a long time, but it was harder to trigger, and in '31, it triggers about 1 time in 3 instead of 1 time in 10 or 20.
Oh definitely existed before. I had this problem (not saving reading position, etc) once, but I don't remember if I was on 4.28 or 4.30. I do remember that I both sideloaded books AND installed something (nickelmenu?) during a single connection. Maybe even used calibre to delete some books from the Clara. Probably put kobo to sleep after disconnecting (via Windows eject) before later reading. Since rebooting fixed the problem, I didn't really dwell on it and figured I'd wait to see if it happened again before trying to diagnose what steps I took to trigger it. Hasn't happened since (and I have not upgraded to 4.31).
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Old 03-11-2022, 06:05 PM   #555
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Ok. Downgraded to 4.30 and then applied the patch. Ran a few manual syncs to check and it didn't prompt me to upgrade. I think this'll work.
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