Note Pro and Nova Pro Upgrade to Android 9 - Page 5

Renate · 11-12-2021, 05:30 PM

Code:

C:\>adb logcat

Does it spew?
Can you make any sense of it?
If you see a table-like dump of registers, that's bad.
If you see a stack trace (20-odd lines all indented) that's different.
If it's just endless messages that's different.

Try (for fun)

Code:

C:\>adb shell
$ stop
$ start
$ am start -n com.android.settings/.Settings

RHCPNG · 11-13-2021, 03:42 AM

Quote:

Originally Posted by Renate

Code:

C:\>adb logcat

Does it spew?
Can you make any sense of it?
If you see a table-like dump of registers, that's bad.
If you see a stack trace (20-odd lines all indented) that's different.
If it's just endless messages that's different.

Try (for fun)

Code:

C:\>adb shell
$ stop
$ start
$ am start -n com.android.settings/.Settings

I can't get it to connect to ADB. ADB is saying "Waiting for device".

RHCPNG · 11-13-2021, 04:31 AM

The device is detected by RKDevTool however.

Renate · 11-13-2021, 05:24 AM

Sorry, I'm not familiar with the RockChip stuff.
I'm sure if you had a full backup that utility could write it.

RHCPNG · 11-13-2021, 09:35 AM

Does anyone have a boot.img for the Note Pro? I probably have screwed that up in the process. Preferably one for Android 9, I don't know if it matters much.

Markismus · 11-14-2021, 04:55 AM

We've generated boot.img files in this thread
I'm on vacation otherwise, I've the android 9 3.0 and 3.1 img-files.

However, without adb how are you going to flash them?

First, I would redownload the upgrade file. If upgrading works, like you wrote, than the culprit could be upgrade file: either the wrong version or a damaged download or a error during unpacking. I didn't find checksums to check, so I had to rely on the archive checksums used during unpacking. (An older WinRAR will generate errors with newer checksums so either use a current 7z or pay/hack a new WinRar.)

Success and keep us updated. I think you'll manage without sending it off.

RHCPNG · 11-14-2021, 07:29 AM

Quote:

Originally Posted by Markismus

We've generated boot.img files in this thread
I'm on vacation otherwise, I've the android 9 3.0 and 3.1 img-files.

However, without adb how are you going to flash them?

First, I would redownload the upgrade file. If upgrading works, like you wrote, than the culprit could be upgrade file: either the wrong version or a damaged download or a error during unpacking. I didn't find checksums to check, so I had to rely on the archive checksums used during unpacking. (An older WinRAR will generate errors with newer checksums so either use a current 7z or pay/hack a new WinRar.)

Success and keep us updated. I think you'll manage without sending it off.

Can't I flash it with RKDevTool? The application locates my device, but I don't know how to use the tool yet.

I'm quite stuck already. I'm not sure what the exact problem is, so I don't know where to start. The upgrade process doesn't give me any errors, but the device is stuck at the reboot (red LED).

The file I downloaded unpacks just fine, without errors. The upgrade process does say that it checks the image before it begins (without errors). I can download it again, but that's probably not the problem.

The "normal" way of going to recovery mode also doesn't work. Sometimes I get to recovery mode by accident, but I don't know how to replicate it consistently. Real strange.

Markismus · 11-14-2021, 04:23 PM

Well, flashing is a physical process, not logical. So you could try it with a different USB cable connected to the back of your PC (a.k.a. directly connected to the motherboard)? Why not try it 3 times and see whether you strike lucky once?

Did you uninstall the previous Rockchip driver? Did you update the Zadig driver to its latest version? Did you run updater as an administrator?

RHCPNG · 11-15-2021, 05:57 AM

Quote:

Originally Posted by Markismus

Well, flashing is a physical process, not logical. So you could try it with a different USB cable connected to the back of your PC (a.k.a. directly connected to the motherboard)? Why not try it 3 times and see whether you strike lucky once?

Did you uninstall the previous Rockchip driver? Did you update the Zadig driver to its latest version? Did you run updater as an administrator?

I've tried a third time with the same result. I will try it on another PC with the USB port at the back. I haven't tried that, because I only have a laptop. But I will try it somewhere else.

Yes, I uninstalled the precious driver. Yes, I have run it as administrator.

I haven't tried the latest Zadiq driver though. I will try that too.

Thanks for your input!

Renate · 11-15-2021, 06:32 AM

If you're seeing a Rockchip USB interface present, you're not going to see ADB. They're mutually exclusive.

Each of these four groups can only appear by itself.

Rockchip masked ROM bootloader
Rockchip loader
Fastboot
Any/all of: ADB, MTP, PTP, UMS, RNDIS, etc

RHCPNG · 11-15-2021, 07:32 AM

Quote:

Originally Posted by Renate

If you're seeing a Rockchip USB interface present, you're not going to see ADB. They're mutually exclusive.

Each of these four groups can only appear by itself.

Rockchip masked ROM bootloader
Rockchip loader
Fastboot
Any/all of: ADB, MTP, PTP, UMS, RNDIS, etc

Ah ok, that's very helpful! Then I can maybe get ADB working.

RHCPNG · 11-16-2021, 03:54 AM

Again no luck, with a desktop computer and it's rear USB connection. I have also tried Zadig 2.7.

What could be the next step? I can try to get ADB working, but then what?

Renate · 11-16-2021, 06:34 AM

You have to work with what you have, not what you would like to have but don't have.
Right now you've got some Rockchip USB interface and you don't have USB.

You can get UsbView for Windows here: https://ftdichip.com/utilities/ This will show you what USB devices and interfaces are connected. By saying what VID/PID your device is now saying we can say what it thinks it is right now.

You need to ask somebody who knows the Rockchip utilities, because I don't and I don't even have any Rockchip devices. You're probably going to need some image too.

RHCPNG · 11-16-2021, 07:18 AM

Quote:

Originally Posted by Renate

You have to work with what you have, not what you would like to have but don't have.
Right now you've got some Rockchip USB interface and you don't have USB.

You can get UsbView for Windows here: https://ftdichip.com/utilities/ This will show you what USB devices and interfaces are connected. By saying what VID/PID your device is now saying we can say what it thinks it is right now.

You need to ask somebody who knows the Rockchip utilities, because I don't and I don't even have any Rockchip devices. You're probably going to need some image too.

Unfortunately the program does not run on my Windows 10. I've tried compatibility modes, but no success.

I'm trying to find image files for the Note Pro.

I also have a response from Onyx. I can send it in for repair, with the costs that come with it.

RHCPNG · 11-16-2021, 07:29 AM

Ok, I've got USBView running through another source.

This is the output:

Spoiler:

11-12-2021, 05:30 PM	#61
Renate Onyx-maniac Posts: 3,919 Karma: 17236157 Join Date: Feb 2012 Device: Nook NST, Glow2, 3, 4, '21, Kobo Aura2, Poke3, Poke5, Go6	Code: C:\>adb logcat Does it spew? Can you make any sense of it? If you see a table-like dump of registers, that's bad. If you see a stack trace (20-odd lines all indented) that's different. If it's just endless messages that's different. Try (for fun) Code: C:\>adb shell $ stop $ start $ am start -n com.android.settings/.Settings

11-14-2021, 04:55 AM	#66
Markismus Guru Posts: 955 Karma: 149907 Join Date: Jul 2013 Location: Rotterdam Device: HiSenseA5ProCC, Cracked OnyxNotePro, Note5, Kobo Glo, Aura	We've generated boot.img files in this thread I'm on vacation otherwise, I've the android 9 3.0 and 3.1 img-files. However, without adb how are you going to flash them? First, I would redownload the upgrade file. If upgrading works, like you wrote, than the culprit could be upgrade file: either the wrong version or a damaged download or a error during unpacking. I didn't find checksums to check, so I had to rely on the archive checksums used during unpacking. (An older WinRAR will generate errors with newer checksums so either use a current 7z or pay/hack a new WinRar.) Success and keep us updated. I think you'll manage without sending it off. Last edited by Markismus; 11-14-2021 at 04:58 AM.

11-15-2021, 06:32 AM	#70
Renate Onyx-maniac Posts: 3,919 Karma: 17236157 Join Date: Feb 2012 Device: Nook NST, Glow2, 3, 4, '21, Kobo Aura2, Poke3, Poke5, Go6	If you're seeing a Rockchip USB interface present, you're not going to see ADB. They're mutually exclusive. Each of these four groups can only appear by itself. Rockchip masked ROM bootloader Rockchip loader Fastboot Any/all of: ADB, MTP, PTP, UMS, RNDIS, etc

11-16-2021, 07:29 AM	#75
RHCPNG Enthusiast Posts: 25 Karma: 10 Join Date: Jun 2018 Device: Onyx Boox Note Pro	Ok, I've got USBView running through another source. This is the output: Spoiler: [Port4] : RockUSB Device Is Port User Connectable: yes Is Port Debug Capable: no Companion Port Number: 0 Companion Hub Symbolic Link Name: Protocols Supported: USB 1.1: yes USB 2.0: yes USB 3.0: no Device Power State: PowerDeviceD0 ---===>Device Information<===--- English product name: "USB download gadget" ConnectionStatus: Current Config Value: 0x01 -> Device Bus Speed: High (is not SuperSpeed or higher capable) Device Address: 0x02 Open Pipes: 2 ===>Device Descriptor<=== bLength: 0x12 bDescriptorType: 0x01 bcdUSB: 0x0201 bDeviceClass: 0x00 -> This is an Interface Class Defined Device bDeviceSubClass: 0x00 bDeviceProtocol: 0x00 bMaxPacketSize0: 0x40 = (64) Bytes idVendor: 0x2207 = Fuzhou Rockchip Electronics Co., Ltd. idProduct: 0x320A bcdDevice: 0x9999 iManufacturer: 0x01 English (United States) "Rockchip" iProduct: 0x02 English (United States) "USB download gadget" iSerialNumber: 0x03 English (United States) "1GKKK3SG85" bNumConfigurations: 0x01 ---===>Open Pipes<===--- ===>Endpoint Descriptor<=== bLength: 0x07 bDescriptorType: 0x05 bEndpointAddress: 0x81 -> Direction: IN - EndpointID: 1 bmAttributes: 0x02 -> Bulk Transfer Type wMaxPacketSize: 0x0200 = 0x200 max bytes bInterval: 0x00 ===>Endpoint Descriptor<=== bLength: 0x07 bDescriptorType: 0x05 bEndpointAddress: 0x02 -> Direction: OUT - EndpointID: 2 bmAttributes: 0x02 -> Bulk Transfer Type wMaxPacketSize: 0x0200 = 0x200 max bytes bInterval: 0x01 ---===>Full Configuration Descriptor<===--- ===>Configuration Descriptor<=== bLength: 0x09 bDescriptorType: 0x02 wTotalLength: 0x0020 -> Validated bNumInterfaces: 0x01 bConfigurationValue: 0x01 iConfiguration: 0x02 English (United States) "USB download gadget" bmAttributes: 0xC0 -> Self Powered MaxPower: 0x01 = 2 mA ===>Interface Descriptor<=== bLength: 0x09 bDescriptorType: 0x04 bInterfaceNumber: 0x00 bAlternateSetting: 0x00 bNumEndpoints: 0x02 bInterfaceClass: 0xFF -> Interface Class Unknown to USBView bInterfaceSubClass: 0x06 bInterfaceProtocol: 0x05 iInterface: 0x00 ===>Endpoint Descriptor<=== bLength: 0x07 bDescriptorType: 0x05 bEndpointAddress: 0x81 -> Direction: IN - EndpointID: 1 bmAttributes: 0x02 -> Bulk Transfer Type wMaxPacketSize: 0x0200 = 0x200 max bytes bInterval: 0x00 ===>Endpoint Descriptor<=== bLength: 0x07 bDescriptorType: 0x05 bEndpointAddress: 0x02 -> Direction: OUT - EndpointID: 2 bmAttributes: 0x02 -> Bulk Transfer Type wMaxPacketSize: 0x0200 = 0x200 max bytes bInterval: 0x01 ===>BOS Descriptor<=== bLength: 0x05 bDescriptorType: 0x0F wTotalLength: 0x0008 bNumDeviceCaps: 0x01 ===>Unknown Capability Descriptor<=== bLength: 0x03 bDescriptorType: 0x10 bDevCapabilityType: 0x00

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11-13-2021, 04:31 AM	#63
RHCPNG Enthusiast Posts: 25 Karma: 10 Join Date: Jun 2018 Device: Onyx Boox Note Pro	The device is detected by RKDevTool however.

11-13-2021, 05:24 AM	#64
Renate Onyx-maniac Posts: 3,919 Karma: 17236157 Join Date: Feb 2012 Device: Nook NST, Glow2, 3, 4, '21, Kobo Aura2, Poke3, Poke5, Go6	Sorry, I'm not familiar with the RockChip stuff. I'm sure if you had a full backup that utility could write it.

11-13-2021, 09:35 AM	#65
RHCPNG Enthusiast Posts: 25 Karma: 10 Join Date: Jun 2018 Device: Onyx Boox Note Pro	Does anyone have a boot.img for the Note Pro? I probably have screwed that up in the process. Preferably one for Android 9, I don't know if it matters much.

11-14-2021, 04:23 PM	#68
Markismus Guru Posts: 955 Karma: 149907 Join Date: Jul 2013 Location: Rotterdam Device: HiSenseA5ProCC, Cracked OnyxNotePro, Note5, Kobo Glo, Aura	Well, flashing is a physical process, not logical. So you could try it with a different USB cable connected to the back of your PC (a.k.a. directly connected to the motherboard)? Why not try it 3 times and see whether you strike lucky once? Did you uninstall the previous Rockchip driver? Did you update the Zadig driver to its latest version? Did you run updater as an administrator?

11-16-2021, 03:54 AM	#72
RHCPNG Enthusiast Posts: 25 Karma: 10 Join Date: Jun 2018 Device: Onyx Boox Note Pro	Again no luck, with a desktop computer and it's rear USB connection. I have also tried Zadig 2.7. What could be the next step? I can try to get ADB working, but then what?

11-16-2021, 06:34 AM	#73
Renate Onyx-maniac Posts: 3,919 Karma: 17236157 Join Date: Feb 2012 Device: Nook NST, Glow2, 3, 4, '21, Kobo Aura2, Poke3, Poke5, Go6	You have to work with what you have, not what you would like to have but don't have. Right now you've got some Rockchip USB interface and you don't have USB. You can get UsbView for Windows here: https://ftdichip.com/utilities/ This will show you what USB devices and interfaces are connected. By saying what VID/PID your device is now saying we can say what it thinks it is right now. You need to ask somebody who knows the Rockchip utilities, because I don't and I don't even have any Rockchip devices. You're probably going to need some image too.