Download and transfer via USB - Page 2

JBaby · 07-18-2021, 02:14 PM

Thank y’all! I knew Mobileread would have the answer!

jmmcg9 · 07-18-2021, 02:47 PM

Odamizu,
Thanks for the tip. I am using Big Sur on my M1 MacBook Pro. The fix worked once I updated the Safari preferences. When I close “Download and transfer via USB”. Now another browser window pops up (with no content). The ebook files now show up in my download folder.
Thanks!

odamizu · 07-18-2021, 03:06 PM

Quote:

Originally Posted by jmmcg9

Odamizu,
Thanks for the tip. I am using Big Sur on my M1 MacBook Pro. The fix worked once I updated the Safari preferences. When I close “Download and transfer via USB”. Now another browser window pops up (with no content). The ebook files now show up in my download folder.
Thanks!

Happy to help! I will admit that when I saw the new "digital console" and couldn't download my ebooks, I experienced sinking dread that Amazon was doing away with "Download for transfer via USB". Fortunately, that's not the case and they just changed their download process to involve a pop-up window. Maybe it's more secure that way?

Dr. Drib · 07-18-2021, 03:06 PM

Quote:

Originally Posted by jmmcg9

Odamizu,
Thanks for the tip. I am using Big Sur on my M1 MacBook Pro. The fix worked once I updated the Safari preferences. When I close “Download and transfer via USB”. Now another browser window pops up (with no content). The ebook files now show up in my download folder.
Thanks!

What exactly did you change in Safari to have another browser window pop up?

(Everything is working fine in Firefox.)

UPDATE: I figured out how to get it working on Safari. --- Thank you.

JSWolf · 07-18-2021, 03:18 PM

Quote:

Originally Posted by odamizu

Happy to help! I will admit that when I saw the new "digital console" and couldn't download my ebooks, I experienced sinking dread that Amazon was doing away with "Download for transfer via USB". Fortunately, that's not the case and they just changed their download process to involve a pop-up window. Maybe it's more secure that way?

It' smore difficult for some to download eBooks. That's why Amazon changed the way eBooks are downloaded.

jhowell · 07-18-2021, 04:45 PM

Quote:

Originally Posted by JSWolf

It' smore difficult for some to download eBooks. That's why Amazon changed the way eBooks are downloaded.

Are you going to provide some evidence for that assertion?

jmmcg9 · 07-18-2021, 11:15 PM

Dr. Drib,
I followed Odamizu’s advice: In Safari, I opened preferences, then selected the Websites tab, scrolled all the way down and changed the Pop Up preference to Allow (for Amazon).
Then when I click download via USB from the Amazon link, another tab opens in Safari, but I see no content. I click back on the Amazon Tab and I see a “success” message. I check the download folder and the ebook file is there! So there is no interaction with the Pop Up tab.

jmmcg9 · 07-18-2021, 11:22 PM

Odamizu,
I had the same thoughts about Amazon adding some new protection. Fortunately that was not the case. I hope they realize that if I can’t side load Amazon purchased books to my Kobo, I will purchase my books elsewhere!. I spend a lot more money on books than eReaders!
Thanks,
Joe

odamizu · 07-19-2021, 12:03 AM

I'm wondering if the recent issue where Chrome started flagging Amazon downloads as insecure prompted this change in how ebooks are downloaded. Does the new "digital console" still use JavaScript to initiate downloads?

Quote:

Originally Posted by jhowell

The Amazon Content and Devices webpage uses JavaScript to initiate downloads instead of you actually clicking on a link that downloads the file directly. Google made a change in Chrome so that it considers that type of download to be insecure. The concern is that a malicious website might deliver files to you that you have not asked for.

Dr. Drib · 07-19-2021, 10:14 AM

Quote:

Originally Posted by jmmcg9

Dr. Drib,
I followed Odamizu’s advice: In Safari, I opened preferences, then selected the Websites tab, scrolled all the way down and changed the Pop Up preference to Allow (for Amazon).
Then when I click download via USB from the Amazon link, another tab opens in Safari, but I see no content. I click back on the Amazon Tab and I see a “success” message. I check the download folder and the ebook file is there! So there is no interaction with the Pop Up tab.

I have it working. Thank you for your help.

hobnail · 07-19-2021, 01:25 PM

It sounds like this problem only affects Mac users?

Strether · 07-19-2021, 01:38 PM

Maybe only Safari users. No problem using Chrome for Mac.

Jim

hobnail · 08-03-2021, 01:00 AM

I just started having a problem where when I click the Deliver or Remove From Device button I get the window with a spinning orange circular line. And then it's stuck there, spinning forever. Enabling popups and insecure content didn't fix it. Windows 10; Firefox, Edge, and Chrome all do the same thing, and with popups and insecure content allowed.

I was trying to solve this problem with amazon and their chat window but the person who was helping me was having me do the usual simple stuff; restart my browser, sign out and sign back in, restart my kindle, restart windows, etc. Then I remembered this thread but the solutions here aren't helping either.

torishu · 08-03-2021, 10:51 AM

Quote:

Originally Posted by hobnail

I just started having a problem where when I click the Deliver or Remove From Device button I get the window with a spinning orange circular line. And then it's stuck there, spinning forever.

I am having this issue too, on every browser (Firefox, Chrome, Edge, etc.). It was peviously working fine with the new MYCD layout as late as Sunday. Monday, nothing had changed and it had stopped working.

Popups allowed, etc. -- like I said, it was working just fine with the new layout after allowing popups.

I am in the US. I saw a poster on Reddit saying it's working OK in the UK so I thought I should mention it.

torishu · 08-03-2021, 01:05 PM

Quote:

Originally Posted by hobnail

I just started having a problem where when I click the Deliver or Remove From Device button I get the window with a spinning orange circular line.

It's working again here now. Nothing changed on my end, just kept retrying sporadically for the past couple of days.

08-03-2021, 01:00 AM	#28
hobnail Running with scissors Posts: 1,587 Karma: 14328510 Join Date: Nov 2019 Device: none	I just started having a problem where when I click the Deliver or Remove From Device button I get the window with a spinning orange circular line. And then it's stuck there, spinning forever. Enabling popups and insecure content didn't fix it. Windows 10; Firefox, Edge, and Chrome all do the same thing, and with popups and insecure content allowed. I was trying to solve this problem with amazon and their chat window but the person who was helping me was having me do the usual simple stuff; restart my browser, sign out and sign back in, restart my kindle, restart windows, etc. Then I remembered this thread but the solutions here aren't helping either. Last edited by hobnail; 08-03-2021 at 01:25 AM.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Troubleshooting Download & Transfer via USB stopped working in Chrome	Jo69	Amazon Kindle	35	02-06-2021 10:56 PM
Unable to "Download & transfer via USB"	cootcraig	Amazon Kindle	8	09-21-2018 10:12 PM
Download and Transfer via USB no longer available	Blossom	Amazon Kindle	12	02-27-2017 08:36 PM
Where did the USB transfer mode go?	codo coderson	HanLin eBook	2	11-28-2010 07:04 AM
Prevent wireless (wifi) download if USB transfer is done instead?	jphphotography	Amazon Kindle	0	10-12-2010 06:07 PM

07-18-2021, 02:14 PM	#16
JBaby Addict Posts: 217 Karma: 3730000 Join Date: May 2013 Location: Parsons, KS Device: 1st Gen Colorsoft SE, 2024 11” M4 iPad Pro & iPhone 15 Pro Max	Thank y’all! I knew Mobileread would have the answer!

07-18-2021, 02:47 PM	#17
jmmcg9 Zealot Posts: 123 Karma: 6420516 Join Date: Feb 2007 Location: Austin, TX Device: Oasis 2, iPad Pro (12.9”), iPhone 11 Pro Max, iPad Mini 5, Forma	Odamizu, Thanks for the tip. I am using Big Sur on my M1 MacBook Pro. The fix worked once I updated the Safari preferences. When I close “Download and transfer via USB”. Now another browser window pops up (with no content). The ebook files now show up in my download folder. Thanks!

07-18-2021, 11:15 PM	#22
jmmcg9 Zealot Posts: 123 Karma: 6420516 Join Date: Feb 2007 Location: Austin, TX Device: Oasis 2, iPad Pro (12.9”), iPhone 11 Pro Max, iPad Mini 5, Forma	Dr. Drib, I followed Odamizu’s advice: In Safari, I opened preferences, then selected the Websites tab, scrolled all the way down and changed the Pop Up preference to Allow (for Amazon). Then when I click download via USB from the Amazon link, another tab opens in Safari, but I see no content. I click back on the Amazon Tab and I see a “success” message. I check the download folder and the ebook file is there! So there is no interaction with the Pop Up tab.

07-18-2021, 11:22 PM	#23
jmmcg9 Zealot Posts: 123 Karma: 6420516 Join Date: Feb 2007 Location: Austin, TX Device: Oasis 2, iPad Pro (12.9”), iPhone 11 Pro Max, iPad Mini 5, Forma	Odamizu, I had the same thoughts about Amazon adding some new protection. Fortunately that was not the case. I hope they realize that if I can’t side load Amazon purchased books to my Kobo, I will purchase my books elsewhere!. I spend a lot more money on books than eReaders! Thanks, Joe

07-19-2021, 01:25 PM	#26
hobnail Running with scissors Posts: 1,587 Karma: 14328510 Join Date: Nov 2019 Device: none	It sounds like this problem only affects Mac users?

07-19-2021, 01:38 PM	#27
Strether Guru Posts: 765 Karma: 2825929 Join Date: Feb 2007 Location: Fresno Device: Kindle 1; iPad Air; iPhone 7; Kobo Libra; Kindle Oasis 3	Maybe only Safari users. No problem using Chrome for Mac. Jim