Troubleshooting Kindle stuck on a book page

Gabharin · 07-19-2021, 12:24 PM

Hello everyone !

I recently bought a faulty 8th generation Kindle (SY69JL) to try and repair it.

It seems to be stuck on a book page, and does not respond when touched. The charging LED turns on when plugged with a charging cable. When I try to hold down the Power button to try and reboot it, the LED goes like this : green - blinking green - blinking orange - green... and the sequence repeats as long as I press the Power button.

Any ideas guys ?

Thanks in advance

BookCat · 07-19-2021, 06:36 PM

Sounds like the battery could be dead or faulty. Try plugging it into a wall socket and leave it charging for 24 hours.

Gabharin · 07-20-2021, 06:38 AM

Alright, after an about 24hour charge (started charging it yesterday in the early afternoon), the charging LED is now turned off. I tried unplugging the Kindle and reboot it. No success, same thing as yesterday. After this attempt, I plugged back the Kindle to the charging cable.

It started to charge again, like the battery was completely empty.

I think the battery is gone and preventing from resetting the Kindle. I will try buying a new battery, and see how it goes. I'll keep you guys updated, so that if any others have the same problem as I do, they'll know what to do.

BookCat · 07-21-2021, 07:00 PM

I'd be interested in knowing how you get on with changing the battery. A techie friend changed my old Sony prs 505 battery, but I don't know anything about changing a kindle battery.

Gabharin · 07-28-2021, 11:51 AM

Well I disassembled all the plastic parts, and now I'm left with the motherboard / display. Changing the battery is just a matter of removing it, and replacing it with a new one.

Though I'm starting to wonder if it couldn't be something else than the battery... But I don't what else it could be. :/

BookCat · 07-28-2021, 06:02 PM

I'm surprised that no tech-savvy kindle users have been here to help. The charging trick is the best one I know.

Quoth · 07-29-2021, 09:46 AM

A dead battery certainly stops a KK3 booting, even on USB power. DXG & KK3 batteries easily replaced once you get the cases opened. Search for instructions. Photos and text is better than video.

Gabharin · 07-29-2021, 03:38 PM

Thanks for the reply. I will purchase a new battery, and keep you guys updated on how the situation evolves. Thanks for your answers.

07-19-2021, 12:24 PM	#1
Gabharin Junior Member Posts: 5 Karma: 10 Join Date: Jan 2021 Device: Kobo Arc	Kindle stuck on a book page Hello everyone ! I recently bought a faulty 8th generation Kindle (SY69JL) to try and repair it. It seems to be stuck on a book page, and does not respond when touched. The charging LED turns on when plugged with a charging cable. When I try to hold down the Power button to try and reboot it, the LED goes like this : green - blinking green - blinking orange - green... and the sequence repeats as long as I press the Power button. Any ideas guys ? Thanks in advance

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07-19-2021, 06:36 PM	#2
BookCat C L J Posts: 2,911 Karma: 21115458 Join Date: Dec 2008 Location: Birmingham UK Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2	Sounds like the battery could be dead or faulty. Try plugging it into a wall socket and leave it charging for 24 hours.

07-20-2021, 06:38 AM	#3
Gabharin Junior Member Posts: 5 Karma: 10 Join Date: Jan 2021 Device: Kobo Arc	Alright, after an about 24hour charge (started charging it yesterday in the early afternoon), the charging LED is now turned off. I tried unplugging the Kindle and reboot it. No success, same thing as yesterday. After this attempt, I plugged back the Kindle to the charging cable. It started to charge again, like the battery was completely empty. I think the battery is gone and preventing from resetting the Kindle. I will try buying a new battery, and see how it goes. I'll keep you guys updated, so that if any others have the same problem as I do, they'll know what to do.

07-21-2021, 07:00 PM	#4
BookCat C L J Posts: 2,911 Karma: 21115458 Join Date: Dec 2008 Location: Birmingham UK Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2	I'd be interested in knowing how you get on with changing the battery. A techie friend changed my old Sony prs 505 battery, but I don't know anything about changing a kindle battery.

07-28-2021, 11:51 AM	#5
Gabharin Junior Member Posts: 5 Karma: 10 Join Date: Jan 2021 Device: Kobo Arc	Well I disassembled all the plastic parts, and now I'm left with the motherboard / display. Changing the battery is just a matter of removing it, and replacing it with a new one. Though I'm starting to wonder if it couldn't be something else than the battery... But I don't what else it could be. :/

07-28-2021, 06:02 PM	#6
BookCat C L J Posts: 2,911 Karma: 21115458 Join Date: Dec 2008 Location: Birmingham UK Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2	I'm surprised that no tech-savvy kindle users have been here to help. The charging trick is the best one I know.

07-29-2021, 09:46 AM	#7
Quoth Still reading Posts: 15,004 Karma: 111111255 Join Date: Jun 2017 Location: Ireland Device: All 4 Kinds: epub eink, Kindle, android eink, NxtPaper	A dead battery certainly stops a KK3 booting, even on USB power. DXG & KK3 batteries easily replaced once you get the cases opened. Search for instructions. Photos and text is better than video.

07-29-2021, 03:38 PM	#8
Gabharin Junior Member Posts: 5 Karma: 10 Join Date: Jan 2021 Device: Kobo Arc	Thanks for the reply. I will purchase a new battery, and keep you guys updated on how the situation evolves. Thanks for your answers.