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#1 |
Enthusiast
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Karma: 10
Join Date: Nov 2012
Device: Paperwhite
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Kindle oasis 2, broken screen
Hi!
I don't know how (no blows or anything has been given) my Oasis 2 (9th generation) has the screen broken, but the glass is fine. An e-ink stain has appeared that prevents you from seeing a third of the screen. On Amazon they tell me that they don't repair the screens, and it's out of warranty. Any ideas? Thanks! |
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#2 |
Guru
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Karma: 12671918
Join Date: Jul 2017
Device: Boox Nova 2
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Sounds like maybe the glass substrate broke. It's a layer of glass beneath the screen. So I think your options are either buy a new one, track down a replacement screen and replace it yourself or find someone else who can do it for you.
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#3 | |
Enthusiast
![]() Posts: 29
Karma: 10
Join Date: Nov 2012
Device: Paperwhite
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Quote:
It’s reparable? Thanks! Last edited by WT Sharpe; 07-05-2021 at 04:02 AM. Reason: Changed oversized graphics to attachments. |
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#4 |
Guru
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Karma: 12671918
Join Date: Jul 2017
Device: Boox Nova 2
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You'd have to replace the entire screen as what I mentioned has happened. The glass substrate is broken. So you're either going to need to find someone you can pay to do it for you or try it yourself.
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#5 |
Grand Sorcerer
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Karma: 103362673
Join Date: Apr 2011
Device: pb360
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That could be difficult since, so far, no one has been able to open it without destroying it.
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#6 |
Wizard
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Karma: 45301087
Join Date: Sep 2012
Location: Ohio
Device: iPhone 13 Pro, iPad mini, iPad Pro 12.9",Paperwhite 6.8", Scribe 2022
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It's not cost effective to repair them. Amazon will usually give a small discount on an out of warranty device that needs replacing.
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#7 |
Enthusiast
![]() Posts: 29
Karma: 10
Join Date: Nov 2012
Device: Paperwhite
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Thanks you all.
After talking with amazon, they give me a 15% discount on a new one… (better than nothing) but still I don’t know what happened… |
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#8 |
Resident Curmudgeon
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Karma: 145864619
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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#9 |
Grand Sorcerer
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Karma: 59592133
Join Date: Jan 2007
Location: Peru
Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour
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