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Old 06-21-2021, 10:50 AM   #16
mastermmon88
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Quote:
Originally Posted by davidfor View Post
Does the screen look damaged at all? If there are any cracks or other affects, then it is probably damages. Sometimes it is easier to see the cracks from the back back of the screen.

Does the screen light ever come on? That is a sign of how far it is booting. If it does, and the screen is damaged, it might actually be booting completely. In that case, it will be prompting you to do the setup. If we knew were to tap on the screen, it might be possible to get the PC to see the device. But, the PC will not see the device until it is put into the USB connection mode.

What do you mean by "Hard reseat with the button"? If you just pressed the pinhole reset button, all that does is to forcibly restart the device. It doesn't do anything if the device is off. It doesn't trigger a factory reset. You can try the actual factory reset which is the last method on https://wiki.mobileread.com/wiki/Kobo_Reset:_Aura_H2O.

On thing you can use the pinhole reset for is pushing it after the power LED goes off. If the LED flash again, it is restarting the device. If it doesn't, it means the device turned off.

One thing I am not sure of is if you used a new SD card. Your statement about this isn't clear. If you aren't using a new card, you should try one. You can use a larger card and resize the book partition later to use it all all. If it was a failing SD card that caused the original problem, it could still be causing this.

Lastly, but probably should have been earlier, have you tried doing this with the device plugged in? Your symptoms do match a battery that no longer holds charge. If it starts when plugged, then it is probably the battery. And you should never assume the battery is charged when the device isn't responding. It could be that whatever the problem was ran the battery out.
Good afternoon Davidfor,

Thanks for the tips that I will explore ASAP!

For future memory:

I uses a new Sandisk 32GB card!

The symptoms are the same with the device connected to mains and there is

no sign what so ever the reader is charging, even after I have left it charging

over night.

The screen looks perfect from the from and the back!

There are no action what so ever in the screen in any situation.

In the mean time I got my wife a new Kobo as she a junky reader and I

was hoping to recover this one for my self...but I'm getting my hopes down.

Thanks so much for your support!!

Best regards,

João
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Old 06-21-2021, 11:08 AM   #17
Nascarfan1972
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Davidfor,

As you still seem to get people starting individual threads asking for images for various kobo models, would it perhaps be an idea to have a sticky post called "Kobo Image Requests" or something similar. Then inside that thread you could post the various thread links for the requests for the various kobo models.

It would also save you having to keep reminding people to post in the correct thread for each different image.
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Old 06-21-2021, 08:11 PM   #18
davidfor
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Quote:
Originally Posted by Nascarfan1972 View Post
Davidfor,

As you still seem to get people starting individual threads asking for images for various kobo models, would it perhaps be an idea to have a sticky post called "Kobo Image Requests" or something similar. Then inside that thread you could post the various thread links for the requests for the various kobo models.

It would also save you having to keep reminding people to post in the correct thread for each different image.
You mean like the stickied thread Index of SD Card Image Firmware Request Threads?
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