help! new on forum. Kindle freeze

Patguth · 03-23-2009, 04:37 PM

Hi everyone,

I'm new on the forum. My kindle (1) did something today it's never done.
It froze. None of the buttons are working. It refuses to turn off. Unplugged or plugged doesn't matter. I pressed the reset. Still won't work.

Does anyone know howto fix this problem? I have a lot of books on there. Could too many books be the problem?

I would really appreciate it.

wallcraft · 03-23-2009, 04:54 PM

Have you tried removing (and then reinstalling) the battery? I'm not sure it will help, but that is always my last resort with battery powered devices. If you have a SD card, then removing it would also be worth trying.

Note that, unlike LCD screens, it is normal for the last image to remain on the screen when the Kindle freezes. The trick is to get it to reboot.

Ervserver · 03-23-2009, 11:35 PM

we have had certain books lock up our Kindle, had you just loaded a particular book before the lockup?

daffy4u · 03-24-2009, 12:02 AM

Take the gray back off the Kindle. Grab a paper clip and stick it in the little hole labeled "reset", hold there for a moment. The Kindle will restart and you should be good to go.

stoogeswoman · 03-27-2009, 10:54 PM

I was on my way home on the subway when my Kindle froze and then went blank. I was so upset but then my husband suggested I check here to see if anyone else had had the same issue. I found this sticky, did exactly what daffy4u said, and it worked!!! Thank you so much!!! :-)

Sydney's Mom · 03-27-2009, 11:18 PM

I have had my kindle since November, have done that 2 or 3 times. The only time it didn't work was when it was dead - I just charged it for a couple minutes, then reset it, and it was fine.

daffy4u · 03-27-2009, 11:28 PM

Quote:

Originally Posted by stoogeswoman

I was on my way home on the subway when my Kindle froze and then went blank. I was so upset but then my husband suggested I check here to see if anyone else had had the same issue. I found this sticky, did exactly what daffy4u said, and it worked!!! Thank you so much!!! :-)

Yay! I'm glad it worked for you. I keep a paperclip attached to my K1 cover... just in case.

Astridlrb · 12-20-2010, 06:46 PM

Hi Everyone,
I am new to the forum. My kindle keeps freezing in the NYC subway. Amazon has now sent me a 3rd kindle and they have been really nice but I am frustrated! One representative thought it might be the cover (the leather one with the felt interior). Does anyone else have any thoughts?

Thanks!

daffy4u · 12-20-2010, 07:29 PM

Quote:

Originally Posted by Astridlrb

Hi Everyone,
I am new to the forum. My kindle keeps freezing in the NYC subway. Amazon has now sent me a 3rd kindle and they have been really nice but I am frustrated! One representative thought it might be the cover (the leather one with the felt interior). Does anyone else have any thoughts?

Thanks!

Hi Astridlrb, welcome to MobileRead!

There are quite a few threads and posts on this here in the Kindle forum. It seems that Kindle 3 WiFi and the non-lighted Kindle cover do not play well together. Amazon is refunding money for non-lighted cover for anyone having issues.

I have the Kindle 3G with the lighted cover and have had no problems.

Astridlrb · 12-24-2010, 09:42 AM

Thanks, everyone. Amazon offered to give me a new lighted cover so I am going to try that based on your feedback.
Happy Holidays and thanks for all your support!

03-23-2009, 04:37 PM	#1
Patguth Junior Member Posts: 1 Karma: 10 Join Date: Mar 2009 Device: Kindle	help! new on forum. Kindle freeze Hi everyone, I'm new on the forum. My kindle (1) did something today it's never done. It froze. None of the buttons are working. It refuses to turn off. Unplugged or plugged doesn't matter. I pressed the reset. Still won't work. Does anyone know howto fix this problem? I have a lot of books on there. Could too many books be the problem? I would really appreciate it.

12-20-2010, 06:46 PM	#8
Astridlrb Junior Member Posts: 2 Karma: 10 Join Date: Dec 2010 Device: kindle	Kindle Freezes in NYC Subway Hi Everyone, I am new to the forum. My kindle keeps freezing in the NYC subway. Amazon has now sent me a 3rd kindle and they have been really nice but I am frustrated! One representative thought it might be the cover (the leather one with the felt interior). Does anyone else have any thoughts? Thanks!

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03-23-2009, 04:54 PM	#2
wallcraft reader Posts: 6,977 Karma: 5183568 Join Date: Mar 2006 Location: Mississippi, USA Device: Kindle 3, Kobo Glo HD	Have you tried removing (and then reinstalling) the battery? I'm not sure it will help, but that is always my last resort with battery powered devices. If you have a SD card, then removing it would also be worth trying. Note that, unlike LCD screens, it is normal for the last image to remain on the screen when the Kindle freezes. The trick is to get it to reboot.

03-23-2009, 11:35 PM	#3
Ervserver Wizard Posts: 2,624 Karma: 1008294 Join Date: Dec 2007 Location: Iowa, USA Device: Nook Simple Touch	we have had certain books lock up our Kindle, had you just loaded a particular book before the lockup?

03-24-2009, 12:02 AM	#4
daffy4u I'm Super Kindle-icious Posts: 6,734 Karma: 2434103 Join Date: Apr 2008 Location: Long Drive, Calinadia Candafornia Device: KDXG, KT, Oasis	Take the gray back off the Kindle. Grab a paper clip and stick it in the little hole labeled "reset", hold there for a moment. The Kindle will restart and you should be good to go.

03-27-2009, 10:54 PM	#5
stoogeswoman Zealot Posts: 149 Karma: 492 Join Date: Feb 2009 Location: Reseda, CA Device: eBookwise 1150 and Kindle 1	I was on my way home on the subway when my Kindle froze and then went blank. I was so upset but then my husband suggested I check here to see if anyone else had had the same issue. I found this sticky, did exactly what daffy4u said, and it worked!!! Thank you so much!!! :-)

03-27-2009, 11:18 PM	#6
Sydney's Mom Wizard Posts: 2,899 Karma: 6995721 Join Date: Dec 2008 Location: Idaho, on the side of a mountain Device: Kindle Oasis, Fire 3d Gen and 5th Gen and Samsung Tab S	I have had my kindle since November, have done that 2 or 3 times. The only time it didn't work was when it was dead - I just charged it for a couple minutes, then reset it, and it was fine.

12-24-2010, 09:42 AM	#10
Astridlrb Junior Member Posts: 2 Karma: 10 Join Date: Dec 2010 Device: kindle	Thanks, everyone. Amazon offered to give me a new lighted cover so I am going to try that based on your feedback. Happy Holidays and thanks for all your support!