08-30-2020, 12:42 AM | #1 |
Junior Member
Posts: 3
Karma: 10
Join Date: Aug 2020
Device: Kobo Clara HD
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Errors opening comics from Overdrive
Hello,
I just purchased a Clara HD and set it up with my library. I can open 'traditional' library books fine, but comics or mangas just have a blank screen or the error message "error on line 1 at column 0: Encoding error" What makes this strange to me is that if I return the book to the library, I can open the preview copy from Kobo without any errors and read that. The reader is up to date with the latest firmware 4.23.15548 |
08-30-2020, 05:54 AM | #2 |
Absentminded Reader
Posts: 1,205
Karma: 6467283
Join Date: Apr 2017
Device: Kobo Mini, Clara HD, Elipsa; Kindle Paperwhite 3 & 4; iOS eReader apps
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Try rebooting the Kobo to see if the problem remains. If that doesn’t fix it, go to Settings>Device Info and repair the device. Let us know how you do.
Sent from my iPhone using Tapatalk Pro |
08-30-2020, 10:59 AM | #3 |
Junior Member
Posts: 3
Karma: 10
Join Date: Aug 2020
Device: Kobo Clara HD
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Neither rebooting or repairing fixed the error.
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08-30-2020, 12:14 PM | #4 |
Walking Library
Posts: 234
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Join Date: Sep 2012
Location: Canada
Device: Kobo Libra H20, Kindle Paperwhite 5, 16 gb version
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Is the book available in epub or pdf format? Yesterday I checked out a comic -- Nathan W. Pyle's Stranger Planet -- and had to read it on my computer in Overdrive's online browser. I've noticed quite a few comics appear to be not downloadable from my library, not sure if it's an Overdrive thing or if the publishers refuse to allow it even with the usual DRM wrappers in place. Check under your loans to see if says Read Now In Browser, because that may be your only option for borrowed comics.
Last edited by Byrdie; 08-30-2020 at 12:45 PM. |
08-30-2020, 12:49 PM | #5 |
Junior Member
Posts: 3
Karma: 10
Join Date: Aug 2020
Device: Kobo Clara HD
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A factory reset fixed the issue. Thank you to everyone who helped.
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08-30-2020, 03:02 PM | #6 |
Resident Curmudgeon
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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The problem might have been a corrupt database.
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08-30-2020, 03:40 PM | #7 |
Absentminded Reader
Posts: 1,205
Karma: 6467283
Join Date: Apr 2017
Device: Kobo Mini, Clara HD, Elipsa; Kindle Paperwhite 3 & 4; iOS eReader apps
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