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Old 03-20-2009, 08:32 PM   #1
jcbeam
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FRUSTRATED!
I have this posted over on KindleBoards as well....waiting a response, but getting more and more frustrated.

My Kindle 2 is showing up in Devices with Removable Storage......I cannot, however, see any files. A prior suggestion was to uncheck "hidden files/folders" in Tools, which I did (and which seemed to work a couple of days ago).

Where/how should I be locating my books??

Thanks so much for any help!
Juanita
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Old 03-20-2009, 08:34 PM   #2
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Quote:
Originally Posted by jcbeam View Post
My Kindle 2 is showing up in Devices with Removable Storage......I cannot, however, see any files. A prior suggestion was to uncheck "hidden files/folders" in Tools, which I did (and which seemed to work a couple of days ago).
Can you maybe post a print screen of your explorer or finder (what OS?) so we can see what you are. This doesn't make any sense.

You do have ebooks on the device?

BOb
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Old 03-20-2009, 08:45 PM   #3
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I have books on the device, yes; at least 30, including samples. I'm running Windows XP.
I don't know how to do the print screen?

Juanita
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Old 03-20-2009, 08:47 PM   #4
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Quote:
Originally Posted by jcbeam View Post
I have books on the device, yes; at least 30, including samples. I'm running Windows XP.
I don't know how to do the print screen?

Juanita
Press the "Print Screen" button on your keyboard. Once you have done that open the paint program and do a "Paste". Then save the file as a jpg. Once you do that you can attach the image to a message here.

BOb
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Old 03-20-2009, 09:06 PM   #5
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How to attach? Not working via copy/paste from Paint? So sorry for my ignorance!
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Old 03-20-2009, 09:09 PM   #6
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.jpg
Click image for larger version Name: kindle2.JPG Views: 287 Size: 117.5 KB ID: 26065
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Old 03-20-2009, 09:09 PM   #7
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oops! Too small
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Old 03-20-2009, 09:12 PM   #8
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jpg
Click image for larger version Name: kindle2a.JPG Views: 386 Size: 113.1 KB ID: 26066
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Old 03-20-2009, 09:13 PM   #9
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Ok, well double clicking seems to enlarge it; i hope you can see it
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Old 03-20-2009, 09:22 PM   #10
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yup.....no files
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Old 03-20-2009, 09:26 PM   #11
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Quote:
Originally Posted by jcbeam View Post
I have this posted over on KindleBoards as well....waiting a response, but getting more and more frustrated.

My Kindle 2 is showing up in Devices with Removable Storage......I cannot, however, see any files. A prior suggestion was to uncheck "hidden files/folders" in Tools, which I did (and which seemed to work a couple of days ago).

Where/how should I be locating my books??

Thanks so much for any help!
Juanita
What did Amazon Kindle Support tell you when you called?

You did call, right?
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Old 03-20-2009, 09:31 PM   #12
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One thing I notice is that it is showing up as "Kindle 2", mine only shows as Kindle.

I'm on Vista right now but I'll check in XP (which you are running).
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Old 03-20-2009, 09:37 PM   #13
jcbeam
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I did not call--I guess I will tmw. Sigh.
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Old 03-20-2009, 09:41 PM   #14
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My K2 shows as "Kindle" in XP as well. I notice you have a Kindle 2 icon on your desktop, did you create it and rename it from Kindle to Kindle 2?

Are you trying to access your kindle though that icon on your desktop or are you letting XP discover the Kindle when you connect it with the USB cable and open that way?
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Old 03-20-2009, 09:47 PM   #15
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Does the Kindle's screen show USB Drive Mode while you're trying to browse it's contents?
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