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Old 08-04-2020, 12:20 PM   #1
Elektron
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Exclamation Not charging at all, help!!!

Yesterday I charged my Kobo H2O2 on a USB-DC adapter, then I changed to USB. But when I tried USB, it didn't work at all. Not a Computer Detected, or a charging icon!! So I switched back to DC...
and it didn't work at all.
My Kobo is at 20% Help!!!
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Old 08-04-2020, 12:31 PM   #2
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Quote:
Originally Posted by Elektron View Post
Yesterday I charged my Kobo H2O2 on a USB-DC adapter, then I changed to USB. But when I tried USB, it didn't work at all. Not a Computer Detected, or a charging icon!! So I switched back to DC...
and it didn't work at all.
My Kobo is at 20% Help!!!
Try to use a different micro usb cable.
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Old 08-04-2020, 01:01 PM   #3
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Nope didn't work.
But when I plugged my original USB in it worked. I just have to press down on the MicroUSB a little. Seems to be charging port damage.
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Old 08-05-2020, 07:04 AM   #4
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Quote:
Originally Posted by Elektron View Post
Nope didn't work.
But when I plugged my original USB in it worked. I just have to press down on the MicroUSB a little. Seems to be charging port damage.


This is a common problem with older Kobos. I had two KA1s die because of this. If you can take your Kobo apart, you might be able to solder the USB port back onto the motherboard.


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Old 08-05-2020, 01:28 PM   #5
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Quote:
Originally Posted by Cootey View Post
This is a common problem with older Kobos. I had two KA1s die because of this. If you can take your Kobo apart, you might be able to solder the USB port back onto the motherboard.


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My kobo isn't that old... I haven't even had it for a year. And I don't know how to open it up, I posted in the dev corner.
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Old 08-05-2020, 01:55 PM   #6
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My original H2O is almost 6 years old and the USB port has no problem. But I am very careful when plugging in the USB cable.
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Old 08-05-2020, 02:08 PM   #7
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Quote:
Originally Posted by Elektron View Post
My kobo isn't that old... I haven't even had it for a year. And I don't know how to open it up, I posted in the dev corner.
Do not open it up. Contact Kobo as it is still under warrenty.
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Old 08-05-2020, 03:25 PM   #8
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My original glo died the same way. Fingers crossed my forma is OK so far. My condolences

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Old 08-05-2020, 04:10 PM   #9
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It seems there are some of you not being careful when plugging in the cable.
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Old 08-06-2020, 05:36 PM   #10
Cootey
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Quote:
Originally Posted by JSWolf View Post
It seems there are some of you not being careful when plugging in the cable.


Careful there, partner. You may have just lucked out. I’ve seen far too many people with this complaint AND I’ve examined that 🤬 USB port from the inside and noticed how flimsy it is. My daughter exchanged her Clara twice before she got a model that has lasted her without loose USB port issues. It’s a finicky port prone to separation from the motherboard. I can’t for the life of me figure out why Kobo hasn’t secured it better. You’d think they’d get tired of all the returns.


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