Kobo Discounts: Coupon Codes + Discussion

[Hemmi]

Worked for me. Thanks Blue!

[JudiL]

does anyone know the promo code for $5 off a new account? It used to be newcust5 but that is not working and no promo code is populating on a new account?

[julesy]

Every single time I try to use a promo code that has been emailed to me from Kobo, it does not work. Then I have to do a chat, which takes at least 30 minutes. Today, I did the chat thing. It was so infuriating! I provided the promo code, he tested it and said it was fine ... well, that is why I initiated a chat! Duh! I gave my essential information and provided my operating system and the browsers which I was using to purchase the book. The chat rep asked if it was a computer. What?! No, it was on a donkey's a**. What kind of question is that after I said I'm on Windows 10, Firefox and Chrome browsers? Then after I provided a screen shot of my intended purchase with the error message, he proceeded to say my checkout page did not look correct. It's the same page as it always is. He showed me a screen shot of HIS check out page with blank fields where I had to fill in my address, card number, etc. Um, I have that info already in my account and my checkout screen shot showed the last 4 digits of my card number. I cannot believe how incompetent this person was, extremely slow, probably looking up in a troubleshooting script. I told him in the chat he was inexperienced, not helping me, I was dropping the sale and purchasing the book elsewhere, then closed the chat. I am so frustrated with kobo, happens every time, and I don't buy books too often. I am a very patient person, especially with these chats, but I cannot tolerate complete incompetence. I did receive an email from kobo after the chat from the rep saying to go ahead and purchase the book and I will be refunded the 50%. I don't think so! I don't trust them, it'll probably require about inane chat. I am thinking of no longer buying anything from kobo and going to the dark side (aka Amazon), which is looking better to me every day. I just love their kobo ereaders but their customer service STINKS! Sorry about the rant but had to vent.

On a brighter note (for others, maybe), this is the 50% code I was trying to use (select titles, of course). Maybe someone will have better luck than me. I give up! TLDBW9

[icedtea]

Originally Posted by julesy

Every single time I try to use a promo code that has been emailed to me from Kobo, it does not work. Then I have to do a chat, which takes at least 30 minutes.

That does suck. For what it's worth, from my own personal stash of emailed coupons, I've noticed that the 25% off DO seem to consistently work even if expired.

Others have said they think individual accounts may be limited to using the higher codes once per year per account? I have a 50% code from last year that I'm waiting to try this year, still need to wait a few months to see if it works.

[Cactus Chef]

Originally Posted by julesy

On a brighter note (for others, maybe), this is the 50% code I was trying to use (select titles, of course). Maybe someone will have better luck than me. I give up! TLDBW9

No luck here. Thanks for the code anyway.

[zelda.owns.link]

Originally Posted by julesy

On a brighter note (for others, maybe), this is the 50% code I was trying to use (select titles, of course). Maybe someone will have better luck than me. I give up! TLDBW9

Did it give you the list of books?

[library addict]

The code worked for me. Thanks!

[julesy]

Originally Posted by icedtea

Others have said they think individual accounts may be limited to using the higher codes once per year per account? I have a 50% code from last year that I'm waiting to try this year, still need to wait a few months to see if it works.

Then why bother emailing me a promo code? They shouldn't dangle that carrot in my face, then yank it away. They should have in their records the last time a higher discounted promo code was emailed to me and whether I used it. I just think their system is highly flawed. I'm a retired senior software analyst and developer, so when I see broken systems like this, it makes me want to scream!

Originally Posted by zelda.owns.link

Did it give you the list of books?

No, and I verified the book I wanted to purchase was eligible for promo codes.

Originally Posted by library addict

The code worked for me. Thanks!

Glad it worked for you!

[sugarcookie431]

Originally Posted by JudiL

does anyone know the promo code for $5 off a new account? It used to be newcust5 but that is not working and no promo code is populating on a new account?

newkobo

[JudiL]

Originally Posted by sugarcookie431

newkobo

thank you!

[Blue2u]

Kobo sale [in Canada, not sure where else]. No list given, email/website just says 40% off with code FEBSALE until Feb 24.
Good luck!

[pdurrant]

It didn't work for me in the UK.

[Hemmi]

Clicking thru the email, it is a specific group of books. Wouldn't work for me in the US on other books.

[Fbone]

20%

P48WL5

[winsomnia]

I've been using a 30% off code for the past few days. I figured out it only works on one book in your cart, so I've made a whole lot of single book purchases, lately. The code is MYPERK30