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Old 03-19-2020, 08:41 PM   #1
bschase2
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Kindle Paperwhite won't connect to Calibre
My son's Kindle won't connect to Calibre anymore. It never had this problem before. Just started. I reset the kindle and tried a different cable. I don't know what else to do. Suggestions? Below is the info from the clipboard.

calibre, version 4.12.0
ERROR: Error: Error communicating with device

[Errno 1] Operation not permitted: '/Volumes/Kindle/documents/Alexander, Lloyd'

Traceback (most recent call last):
File "site-packages/calibre/gui2/device.py", line 90, in run
File "site-packages/calibre/gui2/device.py", line 594, in _upload_books
File "site-packages/calibre/devices/usbms/driver.py", line 324, in upload_books
File "site-packages/calibre/devices/usbms/device.py", line 998, in create_upload_path
File "lib/python2.7/os.py", line 157, in makedirs
OSError: [Errno 1] Operation not permitted: '/Volumes/Kindle/documents/Alexander, Lloyd'
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Old 03-19-2020, 09:10 PM   #2
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What OS is Calibre on?
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Old 03-19-2020, 09:17 PM   #3
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What OS is Calibre on?
newest. I also updated that last night.
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Old 03-19-2020, 09:24 PM   #4
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newest. I also updated that last night.
OS (MAC or Linux oe Win) not version of Calibre. That shows in the log
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Old 03-19-2020, 11:10 PM   #5
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Originally Posted by theducks View Post
OS (MAC or Linux oe Win) not version of Calibre. That shows in the log
running on a Mac. Sorry!
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Old 03-19-2020, 11:32 PM   #6
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Quote:
Originally Posted by bschase2 View Post
My son's Kindle won't connect to Calibre anymore. It never had this problem before. Just started. I reset the kindle and tried a different cable. I don't know what else to do. Suggestions? Below is the info from the clipboard.

calibre, version 4.12.0
ERROR: Error: Error communicating with device

[Errno 1] Operation not permitted: '/Volumes/Kindle/documents/Alexander, Lloyd'

Traceback (most recent call last):
File "site-packages/calibre/gui2/device.py", line 90, in run
File "site-packages/calibre/gui2/device.py", line 594, in _upload_books
File "site-packages/calibre/devices/usbms/driver.py", line 324, in upload_books
File "site-packages/calibre/devices/usbms/device.py", line 998, in create_upload_path
File "lib/python2.7/os.py", line 157, in makedirs
OSError: [Errno 1] Operation not permitted: '/Volumes/Kindle/documents/Alexander, Lloyd'
The errors suggests the device has been mounted read-only or some other permissions have changed to prevent calibre from creating a new directory. There have been plenty of reports of MACs mounting ereaders read-only, so that is probably it.
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Old 03-19-2020, 11:42 PM   #7
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Quote:
Originally Posted by davidfor View Post
The errors suggests the device has been mounted read-only or some other permissions have changed to prevent calibre from creating a new directory. There have been plenty of reports of MACs mounting ereaders read-only, so that is probably it.
Any idea how to fix it? It worked just a week ago...
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Old 03-19-2020, 11:57 PM   #8
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Quote:
Originally Posted by bschase2 View Post
Any idea how to fix it? It worked just a week ago...
Sorry, not a Mac user at all. I know it has been discussed here and links to the solution have been posted, but, that's about all I can say.
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Old 03-20-2020, 12:30 AM   #9
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It's in the FAQ: https://manual.calibre-ebook.com/faq...n-denied-error
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Old 03-24-2020, 04:46 PM   #10
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Thank you!!
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