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Old 02-12-2020, 01:36 PM   #61
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Then should I wait for the last day and open a dispute or should I ask for the money now ?
You can contact the seller now because I've got a feeling you won't get a response. You might as well have that out of the way so you can get the refund process going quicker.
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Old 02-12-2020, 04:21 PM   #62
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I patch, and I also don't update, or change to an earlier version, if I don't like the firmware. Currently I have my Glo HD and Aura H2O on a 2017 firmware 4.6.10075. I tried the latest on the H2O but wasn't happy with it.
And I'm happy with the latest firmware on my H2O.
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Old 02-13-2020, 05:26 AM   #63
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I was finally able to request a refund on my 2nd Aura. Hopefully will get both refunds next week.

Got the refund for the Aura 1. I would rather have the device, darn it.

Last edited by booklover6; 02-13-2020 at 04:02 PM.
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Old 02-13-2020, 05:01 PM   #64
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Got the refund for the Aura 1. I would rather have the device, darn it.
me too, but let's cross fingers, maybe we all get out devices in a few months ^^
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Old 02-13-2020, 08:03 PM   #65
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me too, but let's cross fingers, maybe we all get out devices in a few months ^^
Yeah, the sellers shipped something...unless they have a way to fake a shipping document? Something cleared customs....if my devices ever show up, I will pay the sellers.

*Got my refund for the second device today. Phew!

Last edited by booklover6; 02-15-2020 at 03:21 PM.
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Old 02-16-2020, 12:04 PM   #66
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For all you people waiting, take your WINIT tracking number and enter it into this site:

https://postal.ninja/en/

They will give you way more information than ebay. I found out that both packages arrived in germany for more than a month now. I don't know why they are hanging there!
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Old 02-16-2020, 01:49 PM   #67
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For all you people waiting, take your WINIT tracking number and enter it into this site:

https://postal.ninja/en/

They will give you way more information than ebay. I found out that both packages arrived in germany for more than a month now. I don't know why they are hanging there!
Thanks for the link, tracking details has 2 more entries than ebay: Dec 18, 2019 14:00 Plan to hand airline transportation
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Old 02-16-2020, 02:32 PM   #68
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Thanks for the link, tracking details has 2 more entries than ebay: Dec 18, 2019 14:00 Plan to hand airline transportation
i have about 10 to 15 more entries on both packages
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Old 02-16-2020, 04:51 PM   #69
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Wow, one of mine landed in the US on Dec 28, and was never heard from again.

The other one arrived in the US on Dec 29, and apparently was returned to Shanghai, and has the message attached: "Airlines have to pay transportation"

So maybe the sellers didn't pay the right postage.
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Old 02-17-2020, 01:19 AM   #70
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Wow, one of mine landed in the US on Dec 28, and was never heard from again.

The other one arrived in the US on Dec 29, and apparently was returned to Shanghai, and has the message attached: "Airlines have to pay transportation"

So maybe the sellers didn't pay the right postage.
I don't think so. I have this entry several times in both of my tracking lists. When I switch the translation to german it says " Fluggesellschaft transportiert" which just means "airline is transporting" and the last entry of both lists is always frankfurt, germany.
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Old 02-17-2020, 05:35 AM   #71
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I don't think so. I have this entry several times in both of my tracking lists. When I switch the translation to german it says " Fluggesellschaft transportiert" which just means "airline is transporting" and the last entry of both lists is always frankfurt, germany.
Is Germany the country to which it was to be delivered?

This is so frustrating. What happened to all those packages?
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Old 02-17-2020, 05:50 AM   #72
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Is Germany the country to which it was to be delivered?

This is so frustrating. What happened to all those packages?
right, i live in germany, but miles and miles away from frankfurt.

I really cannot explain that, too. It's strange that those packages have problems despite the area they are being shipped to is completely different.

And it is also strange, that the negative feedback of the sellers has risen within the last 2 months.

Maybe it has really something to do with security measures for coronavirus.
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Old 02-17-2020, 06:46 AM   #73
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For all you people waiting, take your WINIT tracking number and enter it into this site:

https://postal.ninja/en/

They will give you way more information than ebay. I found out that both packages arrived in germany for more than a month now. I don't know why they are hanging there!
I have checked my order in this page but it´s not updated since january (ordered in 28th of December) I sent a message to the seller asking for news and it seem to be a real person but his store doesn´t seem to exist anymore. I personally don´t know what to do as I want to trust them
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Old 02-17-2020, 10:08 AM   #74
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I personally don´t know what to do as I want to trust them
Do what booklover6 and I did: When the delivery date range runs out, send the seller a message you want a refund. If he doesn't give you refund, send ebay a notice and wait for ebay to handle this.

I want my auras to arrive, too. But you must face it, there is a big chance that your device won't arrive. Do take care for that eventuality when the time is right and request your refund. You can always send the money back to the seller if you get the ereader!
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Old 02-17-2020, 10:15 AM   #75
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Shadow the email you received from the seller is exactly the same as the one I got from the same seller, must be standed email he sends to all buyers. Today the 17th is the last day I should have received it, I'm requesting a refund.
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