Kobo Aura repair aid needed

Jeehess · 11-23-2019, 10:15 PM

My gf dropped my Kobo Aura today... twice... now the device seem stocked on the powered off screen. When I try to turn it on, the power light flash but nothing change on the display. I can however turn the light on, thus making me think that the problem is with the display/screen.

I’ve tried different kind of reset to no avail. I can’t detect the device once connected to a PC, probably because I don’t see the «*connect*» button on the screen.

Is there something else I can try to repair my device?

JSWolf · 11-23-2019, 11:06 PM

Quote:

Originally Posted by Jeehess

My gf dropped my Kobo Aura today... twice... now the device seem stocked on the powered off screen. When I try to turn it on, the power light flash but nothing change on the display. I can however turn the light on, thus making me think that the problem is with the display/screen.

I’ve tried different kind of reset to no avail. I can’t detect the device once connected to a PC, probably because I don’t see the «*connect*» button on the screen.

Is there something else I can try to repair my device?

It does sound like the screen is broken. Take a photo and attach it so we can see.

If it is the screen, your best solution is to get a new Kobo. Question, was your Aura in a case?

meeera · 11-23-2019, 11:06 PM

Quote:

Originally Posted by Jeehess

My gf dropped my Kobo Aura today... twice... now the device seem stocked on the powered off screen. When I try to turn it on, the power light flash but nothing change on the display. I can however turn the light on, thus making me think that the problem is with the display/screen.

Can you post a photo of the screen? My guess is a broken display substrate. Eink devices aren't made for that sort of treatment :/

Jeehess · 11-24-2019, 12:44 AM

Quote:

Originally Posted by JSWolf

It does sound like the screen is broken. Take a photo and attach it so we can see.

If it is the screen, your best solution is to get a new Kobo. Question, was your Aura in a case?

The device was in a case.

Jeehess · 11-24-2019, 12:46 AM

And here is the picture

https://imgur.com/ABJuntK

rcentros · 11-24-2019, 03:15 AM

Quote:

Originally Posted by Jeehess

And here is the picture

https://imgur.com/ABJuntK

No obvious damage, but something happened when it fell. You might want to open it up and see if any ribbon cables popped loose.

If it proves to be a broken screen, it would probably be cheaper to buy a used Aura then fix this one.

One is for sale at GoodyStore for $40 plus shipping. In the U.S. the shipping is $9.45, but, if sent to to other countries, I'm sure it would be more expensive. This seller always offers "Make Offer" so you could probably get $5-$7 taken off the price by doing that.

https://www.ebay.com/itm/Kobo-Aura-e...US!-1#viTabs_0

Or maybe it would be better to upgrade to a newer Kobo at this point.

Jeehess · 11-24-2019, 10:48 PM

I think it’s dead

I wonder if I’ll find a black friday deal for it in Canada...

AnimalOfArt · 11-26-2019, 04:01 PM

I doubt that there will be a deal for a new item, as this model was discountinued in 2016. Your only chance is to get a used or refurbished one on ebay or somethling like this. I wish you good luck with it

Edit: Man you have luck! It's pink and it might have scratches, but you can get for 20$ with free shipping from china

https://www.ebay.com/itm/Kobo-Aura-D...t/163959304876

Edit: Same seller, same price, but in black

https://www.ebay.com/itm/Kobo-Aura-D...t/163952791899

Bought one for myself!

11-23-2019, 10:15 PM	#1
Jeehess Junior Member Posts: 4 Karma: 10 Join Date: Nov 2019 Device: Kobo aura	Kobo Aura repair aid needed My gf dropped my Kobo Aura today... twice... now the device seem stocked on the powered off screen. When I try to turn it on, the power light flash but nothing change on the display. I can however turn the light on, thus making me think that the problem is with the display/screen. I’ve tried different kind of reset to no avail. I can’t detect the device once connected to a PC, probably because I don’t see the «connect» button on the screen. Is there something else I can try to repair my device?

11-26-2019, 04:01 PM	#8
AnimalOfArt Groupie Posts: 175 Karma: 1044642 Join Date: Jun 2017 Device: changing frequently	I doubt that there will be a deal for a new item, as this model was discountinued in 2016. Your only chance is to get a used or refurbished one on ebay or somethling like this. I wish you good luck with it Edit: Man you have luck! It's pink and it might have scratches, but you can get for 20$ with free shipping from china https://www.ebay.com/itm/Kobo-Aura-D...t/163959304876 Edit: Same seller, same price, but in black https://www.ebay.com/itm/Kobo-Aura-D...t/163952791899 Bought one for myself! Last edited by AnimalOfArt; 11-27-2019 at 02:22 PM.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Help needed to repair Calibre installation	beric	Calibre	4	10-06-2019 08:48 AM
Any Addons that aid in Library Cleanup and/or metadata repair/cleanup?	Meido	Calibre	2	01-17-2018 03:49 AM
kobo aura, repair or replace?	Nightyume	Kobo Reader	2	12-23-2017 08:08 AM
Repair Needed	Aboyaman	Kindle Developer's Corner	10	09-13-2015 07:00 AM
pw2 Repair Needed help please!	pes2014a	Kindle Developer's Corner	7	04-21-2014 09:55 AM

11-24-2019, 12:46 AM	#5
Jeehess Junior Member Posts: 4 Karma: 10 Join Date: Nov 2019 Device: Kobo aura	And here is the picture https://imgur.com/ABJuntK

11-24-2019, 10:48 PM	#7
Jeehess Junior Member Posts: 4 Karma: 10 Join Date: Nov 2019 Device: Kobo aura	I think it’s dead I wonder if I’ll find a black friday deal for it in Canada...