Libra Kobo Libra H2O - first reviews

[tourneur]

Originally Posted by Sirtel

Where did you buy them? Black or white? I ordered mine from the Netherlands too, it should arrive tomorrow or the day after that.

Black ones, both from BCC. I hope you will be more lucky.

[Sirtel]

Originally Posted by tourneur

Black ones, both from BCC. I hope you will be more lucky.

We'll see. Unless it's truly awful, I'll probably not bother with returning and exchanging.

[mathil]

Just bought my white Libra, and it's perfect - I couldn't be happier. The lightning looks perfectly even, and I haven't experienced any issues using it left-handed. The only thing I would mention is that the screen is indeed a little bit darker than my Glo HD's (I put them one on top of the other, so I don't think optical illusion worked its way with me). It's not something you would notice unless you put both readers side by side, and to be fair the Libra's screen looks very sharp (sharper than the Glo HD), so this is not something that bothers me. I'm not sure if this is something that is shared by all Libras, but I thought I would mention it for those who prefer reading without frontlight.

[Lima7]

Originally Posted by Haesslich

Yeah, if you want an ereader with good PDF support and annotations, you're in the wrong area. You need a Sony DPT reader instead.

Silverty - as long as you're using an Indigo gift card? Yes. I used Plum Points. And the reader I got there didn't have the issues others here reported, so I think they got the good batches.

I bought mine at Indigo thinking I would score on plum points, just to realize afterwards that you don’t get points for a kobo haha.

Honestly I would advise against buying it a Indigo because once the box is open, unless it’s deffective they won’t return it. While Best Buy for example will return it even if you just wanted to try it out.

[anacreon]

I've noticed a strange behavior of the comfort light: occasionally it stays on while the indicator on the slide is at its left-most position. I can turn it off by tapping the indicator.

[Silverty]

Originally Posted by Lima7

I bought mine at Indigo thinking I would score on plum points, just to realize afterwards that you don’t get points for a kobo haha.

Honestly I would advise against buying it a Indigo because once the box is open, unless it’s deffective they won’t return it. While Best Buy for example will return it even if you just wanted to try it out.

Really? I can't seem to find anything on their return page about it. It's not very long though... Hmm...

[TheChadster]

Originally Posted by Silverty

Glad to hear that they are so many happy readers on here. Tempted to use the 15% off indigo cards at shoppers this weekend to buy enough gift cards to cover a new Libra... Lol $30 off then.

Anybody know if Indigo\Chapters will take gift cards for a Kobo?

Yes, I did the same with the Superstore discount recently on Indigo cards. Used them for the Kobo purchase with no issue.

[Silverty]

Originally Posted by TheChadster

Yes, I did the same with the Superstore discount recently on Indigo cards. Used them for the Kobo purchase with no issue.

The trouble is now people are warning me that Chapters return policy can be hectic if I get a bad Kobo...

[Haesslich]

Originally Posted by Lima7

I bought mine at Indigo thinking I would score on plum points, just to realize afterwards that you don’t get points for a kobo haha.

Honestly I would advise against buying it a Indigo because once the box is open, unless it’s deffective they won’t return it. While Best Buy for example will return it even if you just wanted to try it out.

No, you never get Plum on electronics. You can use them, though.

And I've never had issues with returning a Kobo at Chapters - even for color issues. But I've got a good relationship with my stores.

Silverty - I wouldn't worry about it. The Libra I got from Chapters / Coles is perfect, unlike some of the ones I've bought at Best Buy.

Also the new sleepcover design combined with the recessed screen is nice. I've had issues with the One registering screen touches with the case closed. Plus, the way it folds out of the way is a huge advantage over every other book cover I've had for a Kobo from the Glo onwards.

[Lima7]

Originally Posted by Silverty

Really? I can't seem to find anything on their return page about it. It's not very long though... Hmm...

I asked a store manager and that’s what I was told. Maybe it depends on each store

[LATony]

Got my Libra H20 Monday, and like it a lot. There are, however a couple of weird issues. First, when connecting the reader to a Win10 desktop, I sometimes get an error message that there are errors and I should have Windows scan the device. When I do, all is well, saying Windows found no errors :-).

The second issue is that Calibre doesn't recognize this reader in their database. I can still sideload books, but after each one I get the annoying error ms and have to click to close it.

Otherwise, its really lite, and allows me to invert the reader so I can use the page up/down buttons on the right. So far so good, and I assume Calibre will offer a plugin or something soon...

[Uncle Robin]

Originally Posted by LATony

Got my Libra H20 Monday, and like it a lot. There are, however a couple of weird issues. First, when connecting the reader to a Win10 desktop, I sometimes get an error message that there are errors and I should have Windows scan the device. When I do, all is well, saying Windows found no errors :-)..

I get that all the time on both my Kobo Aura H2O2 and my wife's. I just ignore the notification now

[PeterT]

There is an option in the Kobo driver in calibre to ignore the check for unsupported databases.

As I say every time this issue is brought up, if there ever IS going to be an issue it will be posted in these forums.

[rashkae]

Indigo's official return policy is much what you would expect in modern retail.. However, indivdual store managers have been interpreting that *very* loosely... I had one Coles store near me, that was even printing their own little notice slip attached to kobo boxes, advising customers that there was *no* return and any problems would have to call Kobo Customer care. (even though, not only against Indigo policy, but against Canadian law.)

I said no thanks and bought it at Best Buy instead... not worth the fight to try and give me business.

[Lima7]

Originally Posted by rashkae

Indigo's official return policy is much what you would expect in modern retail.. However, indivdual store managers have been interpreting that *very* loosely... I had one Coles store near me, that was even printing their own little notice slip attached to kobo boxes, advising customers that there was *no* return and any problems would have to call Kobo Customer care. (even though, not only against Indigo policy, but against Canadian law.)

I said no thanks and bought it at Best Buy instead... not worth the fight to try and give me business.

That’s a shame BUT Indigo has such amazing customer service that I bet that if you call directly customer service they would return it for you.