Help: cannot bind account to Dropbox after upgrade to 2.1.2

[stjoe]

I did upgrade the firmware of Nova Pro to 2.1.2

Now, I cannot bind the account to Dropbox, error message says "Security Alert .. Another app on your phone may be trying to pose as the app you are currently using. ...."

Did factory reset, no success to bind to dropbox.

Any solution?

[alansingfield]

Yes - I've got the same problem.

[Gameboy213]

Ditto.

[Gameboy213]

Also Dropbox Support has no idea what I’m talking about.

[stjoe]

Think this should be addressed by Onyx. Could be some apps ID conflict im the latest firmware update.

[Whyglobaleyes]

Hi all, esp gameboy from pointing me here from my duplicate post (doh).
Onyx got back to me (within about 12 hours, v impressed). Basically we need v2.2. I sent my req by using settings > feedback. Maybe if lots of us ask they'll speed up release??
bw
atul
-------------------------------------------------------------------------------------------

Many thanks for your reply.
Glad to hear it's got a fix but please can you advise when 2.2 will be released? Is there a beta version I can apply or a patch fix that can be installed - I love love love the max2 but it's essentially unusable for my workflow without dropbox.
thanks again
atul




On Mon, 5 Aug, 2019 at 3:19 AM, XXXXXXXXXXXXXXXX wrote:
Hello,
Dropbox api has some troubles , we'v contacted dropbox and fixed it already , but it need next V2.2 to update this problem .
Wing
Onyx International Inc.



发件人： info
发送时间： 2019-08-04 05:48
收件人： wing; pe; lin; tya
主题： 错误反馈
(╯‵□′)╯︵┻━┻
错误信息：Love the boox range, I bought the 7inch nova and then the 13inch max2 within 2rhr. problem is that i can't set up dropbox on the max2. I keep getting an error that says "another app may be trying to pose as the app you are currently using ..." pl can you tell me what to do to fix this please? kind regards, atul
型号：Max2
MAC：8c:f7:10:49:f0:a4
软件版本：2019-06-13_14-29_2.1.2_23f6dab
时间：Sun Aug 04 2019 05:48:14 GMT+0800 (CST)

[Gameboy213]

Originally Posted by Whyglobaleyes

Hi all, esp gameboy from pointing me here from my duplicate post (doh).
Onyx got back to me (within about 12 hours, v impressed). Basically we need v2.2. I sent my req by using settings > feedback. Maybe if lots of us ask they'll speed up release??
bw
atul
-------------------------------------------------------------------------------------------

Thanks for this info!

[stjoe]

thanks for this info ..

would you be able to share the email address for us to send our request to?

would love to get this fixed asap ..

Originally Posted by Whyglobaleyes

Hi all, esp gameboy from pointing me here from my duplicate post (doh).
Onyx got back to me (within about 12 hours, v impressed). Basically we need v2.2. I sent my req by using settings > feedback. Maybe if lots of us ask they'll speed up release??
bw
atul
-------------------------------------------------------------------------------------------

[jrylander]

Originally Posted by Gameboy213

Thanks for this info!

And from me!