Calibre not recognising/finding my kindle

[KeenGrip25]

Hi I read in a forum (that is now closed) to post somewhere here the details below if calibre is not 'seeing' your kindle. It's weird, it usually always recognises it but for some reason now it isn't.

Sorry I looked but I couldn't find anywhere to post this... so I'm creating a new thread. My kindle is recognised by my laptop as its charging as its plugged in.

Any ideas? Thanks in advance.

calibre 3.39.1 embedded-python: True is64bit: False
Windows-10-10.0.17134-SP0 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '10', '10.0.17134')
Python 2.7.15+
Windows: ('10', '10.0.17134', 'SP0', u'Multiprocessor Free')
Interface language: None
USB devices on system:
(USBDevice(vendor_id=0x4ca product_id=0x3015 bcd=0x1 devid=usb\vid_04ca&pid_3015&rev_0001 devinst=1),
USBDevice(vendor_id=0xbda product_id=0x57f3 bcd=0x6 devid=usb\vid_0bda&pid_57f3&rev_0006&mi_00 devinst=2),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid9d2f&rev0021 devinst=3),
USBDevice(vendor_id=0xbda product_id=0x129 bcd=0x3960 devid=usb\vid_0bda&pid_0129&rev_3960 devinst=4),
USBDevice(vendor_id=0xbda product_id=0x57f3 bcd=0x6 devid=usb\vid_0bda&pid_57f3&rev_0006 devinst=5),
USBDevice(vendor_id=0x2386 product_id=0x3111 bcd=0x0 devid=usb\vid_2386&pid_3111&rev_0000 devinst=6),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\vid_04f3&pid_9999&mi_00 devinst=7))

No disabled plugins
Looking for devices of type: MTP_DEVICE
The Windows WPD service says there are no portable devices connected

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{77BF7F4D-2F0B-11E8-8F77-806E6F6E6963}': [{'netmask': u'255.255.255.255', 'addr': u'127.0.0.1', 'broadcast': u'127.0.0.1'}], '{36DF57D3-6515-4E9D-95A2-0450E9D0B9F6}': [{'netmask': u'255.255.255.255', 'addr': u'10.1.1.67', 'broadcast': u'10.1.1.67'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

[theducks]

Restart both. The kindle and the PC (windows updates don't always leave background stuff running when done)

Is there a reason you run 32bit Calibre? (main reason to, is the conversion of complex books that would run out of memory on a 32 bit)

[Tarana]

FWIW, Sometimes a damaged cord or low powered cord can allow your unit to be recognized by the computer but not by Calibre. I have no idea why, but I mention it because it's happened to me a couple of times.

[PeterT]

Just because the device is charging does not mean the PC has seen the device.

Sent from my Nexus 7 using Tapatalk

[Barbara1955]

Make sure your PC sees the Kindle. I have 2 fires that the PC will charge But does Not see them.

[Tarana]

Originally Posted by PeterT

Just because the device is charging does not mean the PC has seen the device.

I agree, however, I've had instances where the computer has seen the device, but not Calibre. A change of cord resolved the issue.

[DNSB]

Originally Posted by Tarana

I agree, however, I've had instances where the computer has seen the device, but not Calibre. A change of cord resolved the issue.

I've never seen that. Calibre uses the operating system to detect the device so it's hard to visualize how a device could be recognized by the computer (i.e., you could access the exposed partition as a storage device) and yet not have calibre be able to access that storage device.

Could you supply more details such as type of ereader, computer, USB port type, etc.?

[HarryT]

Do you see the Kindle in Windows Explorer? If not, this is not a Calibre problem.

[KeenGrip25]

Originally Posted by theducks

Restart both. The kindle and the PC (windows updates don't always leave background stuff running when done)

Is there a reason you run 32bit Calibre? (main reason to, is the conversion of complex books that would run out of memory on a 32 bit)

I didn't even know I was running 32bit Calibre.. I know next to nothing about that sort of thing. I take it I should run 64bit? I'll download that now.

I did restart both before but will do it again now.

thanks

[KeenGrip25]

Originally Posted by HarryT

Do you see the Kindle in Windows Explorer? If not, this is not a Calibre problem.

no, my laptop doesn't seem to see my kindle.. even though its charging it.

Maybe its a problem with the cord like someone suggested. I'll see if I have another one somewhere.

thanks

[KeenGrip25]

Originally Posted by Tarana

FWIW, Sometimes a damaged cord or low powered cord can allow your unit to be recognized by the computer but not by Calibre. I have no idea why, but I mention it because it's happened to me a couple of times.

YEP!!

It WAS the cord.. I just tried another one and its calibre is seeing my kindle!!

Thanks so much!