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#4396 |
Wizard
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Karma: 31522252
Join Date: Sep 2017
Device: PW3, Fire HD8 Gen7, Moto G7, Sansa Clip v2, Ruizu X26
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I got an email from Amazon saying that since I just bought an Echo Dot, I qualified for a special deal to subscribe to Music Unlimited for 3 months for 99 cents. I followed their link, followed their subscription instructions from the email to the letter, and found that they charged $8-something dollars to my charge card.
I engaged them via chat, and the representative said that digital subscriptions were non-refundable. They hemmed and hawed for a while, and finally said that since they didn't want to lose me as a customer that "on an exception basis" they would allow me to cancel "just this one time". I told them this was not "an exception" and they were not doing me a favor. I said they were correcting a mistake (or an attempt at fraud) by Amazon and I as the customer I was totally blameless. I simply tried to use what they promised to me, but they had yanked the promise out from under me for no reason that they could state, and then insinuated that I was to blame and they were doing me a favor by fixing it. I learned long ago when dealing with companies online, Amazon included, to always take screenshots from my computer as I respond to something of place an order. That way I can prove that, say, I was ordering something they said they had in stock, I can prove the price they were showing in my cart before purchase, I can prove the shipping charges they said they'd charge, etc. I had a couple of incidents where the details of a transaction changed between "click here to submit order" and "thank you for your purchase". The retailers will deny anything happened, like Amazon tried to in my case here, but I can prove it with a sequence of screenshots showing exactly how things went down. It's a shame that we have to take these steps to protect ourselves from bad merchants. And it's doubly sad that one of those bad merchants turns out to be Amazon on occasion. |
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#4397 |
Gadget Lover
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Karma: 5063196
Join Date: Nov 2009
Location: MS, USA
Device: Oasis 2, Mobiscribe Origin, Fire HD tablets
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I'm also soured on the whole Amazon experience, which I find has been deteriorating over the last year. Having cancelled Prime a couple weeks back, I also had a change of heart about buying the Dot and cancelled that order before it shipped... I'll be happy playing with my various new Google Home toys and will listen to my audible books "the old-fashioned way", i.e. through my phone app and computers.
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#4398 |
monkey on the fringe
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Karma: 158733736
Join Date: May 2010
Location: Seattle Metro
Device: Moto E6, Echo Show
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#4399 | |
monkey on the fringe
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Karma: 158733736
Join Date: May 2010
Location: Seattle Metro
Device: Moto E6, Echo Show
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christianaudio -- Monthly Offers -- exp 31 Dec
Quote:
Last edited by tubemonkey; 12-01-2018 at 07:28 PM. |
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#4400 | |
Wizard
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Karma: 17459628
Join Date: Mar 2012
Location: Nowheresville, USA
Device: android tablet, Kindle KB
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Not sure why it's free, but then that's not exactly the purpose of this thread. Over at Audible you'll find:
Quote:
skinmaan Your audiobook bloodhound |
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#4401 | |
Award-Winning Participant
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Karma: 68329346
Join Date: Feb 2010
Location: NJ, USA
Device: Kindle
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#4402 | |
monkey on the fringe
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Karma: 158733736
Join Date: May 2010
Location: Seattle Metro
Device: Moto E6, Echo Show
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#4403 | |
monkey on the fringe
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Karma: 158733736
Join Date: May 2010
Location: Seattle Metro
Device: Moto E6, Echo Show
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Tantor Media -- Monthly Offer -- exp 31 Dec
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#4404 | |
Wizard
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Karma: 17459628
Join Date: Mar 2012
Location: Nowheresville, USA
Device: android tablet, Kindle KB
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Quote:
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#4405 |
Wizard
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Karma: 17459628
Join Date: Mar 2012
Location: Nowheresville, USA
Device: android tablet, Kindle KB
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#4406 |
monkey on the fringe
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Karma: 158733736
Join Date: May 2010
Location: Seattle Metro
Device: Moto E6, Echo Show
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Daily Deals -- exp 01 Dec @ 11:59 PM PT
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#4407 | |
Wizard
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Karma: 17459628
Join Date: Mar 2012
Location: Nowheresville, USA
Device: android tablet, Kindle KB
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Just got a note from Christian Audio:
Quote:
skinmaan Your audiobook bloodhound |
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#4409 | |
monkey on the fringe
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Karma: 158733736
Join Date: May 2010
Location: Seattle Metro
Device: Moto E6, Echo Show
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Quote:
![]() Thanks for the catch. I've made the correction. |
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#4410 |
monkey on the fringe
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Karma: 158733736
Join Date: May 2010
Location: Seattle Metro
Device: Moto E6, Echo Show
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Penguin Random House Free Offers --> Dec 2018
Note: these free offers are subject to change without notice
Last edited by tubemonkey; 01-01-2019 at 11:04 AM. |
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