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Old 11-05-2018, 01:21 PM   #91
MGlitch
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Originally Posted by ZodWallop View Post
From the comments on here, I can see why you'd say that. But I don't believe most Claras have the light bleed issue. Enough do that it doesn't make Kobo look good. But just remember, the comments here aren't representative of the whole Clara user base.
Consider who you’re replying to. I don’t think I’ve seen a positive comment on a Kobo from them since the first H2O. I wouldn’t hold my breath for a fair and balanced assessment from them. Though they are of course entitled to their view.
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Old 11-05-2018, 01:52 PM   #92
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Quote:
Originally Posted by ZodWallop View Post
From the comments on here, I can see why you'd say that. But I don't believe most Claras have the light bleed issue. Enough do that it doesn't make Kobo look good. But just remember, the comments here aren't representative of the whole Clara user base.
you are entitled to your opinion as am i.

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Old 11-05-2018, 01:59 PM   #93
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Originally Posted by MGlitch View Post
Consider who you’re replying to. I don’t think I’ve seen a positive comment on a Kobo from them since the first H2O. I wouldn’t hold my breath for a fair and balanced assessment from them. Though they are of course entitled to their view.
positive perhaps not helpful most definitely https://www.mobileread.com/forums/sh...d.php?t=311948 post 2.

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Old 11-05-2018, 02:06 PM   #94
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positive perhaps not helpful most definitely https://www.mobileread.com/forums/sh...d.php?t=311948 post 2.

best wishes koboy
Yes I never said you weren’t helpful. Just not balanced with reviews.
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Old 11-05-2018, 02:12 PM   #95
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Yes I never said you weren’t helpful. Just not balanced with reviews.
i'm not reviewing i'm echoing other people's findings which i'm very grateful for because they have saved me wasting my money in my opinion (usual disclaimer applies)

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Old 11-05-2018, 05:31 PM   #96
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Originally Posted by MGlitch View Post
Consider who you’re replying to. I don’t think I’ve seen a positive comment on a Kobo from them since the first H2O. I wouldn’t hold my breath for a fair and balanced assessment from them. Though they are of course entitled to their view.
That's true.

Reading these boards, I did have the feeling that almost all Claras had the light bleed issue. In fact, I started a thread to ask if any users had received a reader that didn't have the issue. Several people had.

Though, to be fair, if you consider how small the pool of people on this board is, the amount of users who bought one with the issue is pretty bad. Especially considering it should be an easy fix for Kobo.

I'll let Kobo slide on the blotchy Aura One and the Forma. Those are both relative novelties. New technology or form factor. The Clara just isn't built well.
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Old 11-05-2018, 06:13 PM   #97
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I'll let Kobo slide on the blotchy Aura One and the Forma. Those are both relative novelties. New technology or form factor. The Clara just isn't built well.
For what it’s worth I don’t have any issues with my Forma. If there’s an unevenness or light bar etc it’s not gotten in my way. The only thing I’ve noticed is that there’s the typical slight shadow around the edges but even with minuscule margins that’s not affected the text. And it’s been an issue on every frontlit eink device I’ve seen. And I’ve probably seen hundreds of them thanks to an old job.
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Old 11-05-2018, 06:14 PM   #98
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Originally Posted by ZodWallop View Post
That's true.

Reading these boards, I did have the feeling that almost all Claras had the light bleed issue. In fact, I started a thread to ask if any users had received a reader that didn't have the issue. Several people had.
That's something that happens with all popular devices that have some sort of small issue -- users are sometimes so bothered by even the smallest things (I remember the bright "pixels" on a few older Kobo devices, or even the first PW and its lighting issues) that they magnify them to the point that they seem huge. It stands to logic, however, that the people posting here represent only a tiny, tiny percentage of the people who actually buy these devices, and well... if they were such huge issues I guess you'd see articles about it, right? Surely everyone must ask for a refund, in that case.

I'm not saying I don't understand, or that people shouldn't complain or be angry, of course: I asked for a refund back when I bought the first Aura because I couldn't not see the lines in the capacitive layer. My Glo HD also has a couple of small bright dots... that I never notice, and I'm still using it everyday. Devices of all kinds can come with small manufacturing defects, but it's up to us to decide whether we care or not. We should always decide for ourselves.
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Old 11-06-2018, 06:22 PM   #99
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I think the reason peeps on MR are maybe more sensitive to issues with ereaders is that we tend to have other ereaders for comparison. For example, I tried reading on the Clara this afternoon in order to convince myself that there isn't really a problem, it's just me. But the lighting down the sides and in the bottom corners started to annoy me so much that I switched to the same book on my Paperwhite. Such a relief! I was reading a free Smashwords book, Nano for the New and Insane, which I'd downloaded in both mobi and epub.

Yes, I remember hearing of all the complaints about the first Paperwhite; I was still happily using my old Sony prs 505 back then. Maybe in the future, ereaders with blue light reduction will be more successful, just as frontlit readers are now.

What really puzzles me: why don't they do the tape fix at the factory? It appears to solve the issue for those brave enough to try it; likewise the marker fix.
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Old 11-06-2018, 06:53 PM   #100
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Before I return the Clara, should I do anything to it, like a factory reset? If so, how is this done?
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Old 11-06-2018, 09:13 PM   #101
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Before I return the Clara, should I do anything to it, like a factory reset? If so, how is this done?
You probably should. It's in the settings on the "Device informatio" page.
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Old 11-07-2018, 04:52 PM   #102
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I think the reason peeps on MR are maybe more sensitive to issues with ereaders is that we tend to have other ereaders for comparison.
Likely true.

Quote:
Maybe in the future, ereaders with blue light reduction will be more successful, just as frontlit readers are now.
My only experience with a color-changing frontlight is the Glowlight 3 and the screen on that baby is great! (Let's not discuss the software...)

Quote:
What really puzzles me: why don't they do the tape fix at the factory? It appears to solve the issue for those brave enough to try it...
That is a good question, my friend.
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Old 11-10-2018, 01:56 AM   #103
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John Lewis took it back for a refund without question. I'll just hang on to my PW2 until there's a reader with really reliable blue light reduction.

Thanks for all the help.
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Old 11-10-2018, 02:05 AM   #104
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John Lewis took it back for a refund without question. I'll just hang on to my PW2 until there's a reader with really reliable blue light reduction.

Thanks for all the help.
Have you looked at the H2O2 at all? I have heard very little complaint about its lighting. I'm certainly very happy with mine.
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Old 11-10-2018, 04:34 AM   #105
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Have you looked at the H2O2 at all? I have heard very little complaint about its lighting. I'm certainly very happy with mine.
Meeera, thanks for this. Even though I'm not remotely troubled by the "light bleed" issue when I do fiddle with my Clara specifically to see it, it's nice to know the H2O2 doesn't have it, as I'm seriously contemplating buying one for the slightly bigger screen. Fewer page turns at a price much more affordable than a Forma is the main draw, hearing good things about its lighting a nice bonus.
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