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Old 10-31-2018, 02:28 PM   #31
jlynton
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Originally Posted by emiliolara View Post
It is too small, i am not able to read it. Could you transcribe the chat?
If you click once on the image, it will enlarge.
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Old 10-31-2018, 05:17 PM   #32
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Originally Posted by kansaskyle View Post
I contacted Kobo support and they had me do another factory reset, and send a picture of the screen. They told me I qualify for warranty replacement and sent me back to Walmart since that is where I purchased.
...

So now I have a nice shiny Walmart gift card with $284.51 in credit, but no Forma. I'm glad I still have my KA1.
Well, that worked out well, at least. I still have a few days left myself to exchange or refund.

I'd be interested in seeing your photo, if you're able to post it. If not, that's okay. I was just curious what Kobo folks would consider qualifying as a defect.

Anyway, I have yet to see any photo of Forma screen posted, or reviewed online, or on youtube, wherever -- that did not show signs of the problem. I mean, photos or videos taken with the inbuilt lighting turned up, and the studio lights or room lights turned down. -- I realize folks haven't been inspired to post photos if they're satisfied with their device. It's just I still wish I could see with my own eyes and know I'd have a chance in a replacement lottery.
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Old 10-31-2018, 05:46 PM   #33
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Originally Posted by k9reeder View Post
I'd be interested in seeing your photo, if you're able to post it. If not, that's okay. I was just curious what Kobo folks would consider qualifying as a defect.
Click for a full-size image
Last edited by kansaskyle; 10-31-2018 at 05:50 PM.
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Old 10-31-2018, 05:54 PM   #34
JSWolf
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Quote:
Originally Posted by stumped View Post
it seems every new reader with lights has similar issues
how hard can it be to make a row of light just work ?
1. install a row of matching dimmable LEDS.
2. apply a consistent voltage
3. stand back and be amazed

what, from a manufacturing perspective , is everyone doing wrong?
placement, alignment, LED bub sourcing ???
My H2O has no light issues. So your rule doesn't quite apply.
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Old 10-31-2018, 07:04 PM   #35
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Quote:
Originally Posted by kansaskyle View Post
Click for a full-size image
Yes, that is an eyesore. Looks similar to mine. And every other Forma photo I've seen under the proper lighting conditions.

Thank you for posting it.
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